Additional Position Details: FTE: 1.000000 | Full Time | Primarily Mon - Fri / 8AM - 5PM
Starting Wage: $21.84-$30.03 per hour, depending on experience
Position Summary
The Imaging Scheduling Representative schedules and pre-registers patients for services as requested. This position is responsible for obtaining current demographic, insurance, and other information required by third-party payers and works collaboratively with referrals, authorizations and financial screening teams to ensure all necessary pre-authorizations have been secured, nonemergent procedures have been financially cleared, and patients are apprised of their financial obligations before the date of service.
Key Responsibilities
- Greet and assist all internal and external customers, promptly demonstrating professionalism, patience, compassion, and consideration in interactions, consistently striving to know and meet or exceed the anticipated needs.
- Performs scheduling functions for assigned service lines and reschedules procedures as necessary; coordinates STAT scheduling directly with technologists and physicians.
- Demonstrates the ability to work independently and as a team while practicing the Asante values to build a highly effective team.
Position Qualifications
Experience
- Healthcare-related insurance, scheduling, front desk, or comparable experience is required.
Education
- High School Diploma, GED, or equivalent experience demonstrating the ability to effectively communicate as required for the position is required
- Associate Degree in business or healthcare-related field is preferred
Certification/Licensure
- CHAA: Certified Healthcare Access Associate (CHAA) is preferred
Total Rewards
We offer a comprehensive Total Rewards package designed to support your well-being and professional growth, including:
- Competitive Pay: Hourly and salaried positions earn market-based compensation.
- Health & Wellness: Medical, dental, and vision coverage for part-time and above employees and their eligible dependents beginning within 30 days of hire.
- Retirement Savings: Employer-sponsored retirement plan with company contribution and match.
- Paid Time Off: Generous ETO for part-time and above employees.
- Professional Development: Continue to enhance your education through our tuition reimbursement and tuition repayment program
- Additional Benefits: Life insurance, disability coverage, and employee assistance programs.
At Asante, we are guided by our values:
Excellence - Respect - Honesty - Service - Teamwork
Asante is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and to employing and advancing qualified individuals of all backgrounds, including women, minorities, individuals with disabilities, and protected veterans.