Join GE Aerospace's transformative data journey as a Data Architect establishing Customer 360 connecting Customer Master data with multiple CRM / ERP transactional data feeds. In this role you will lead a team of developers in driving a robust, scalable and business friendly solution to establishing Customer 360 including setting up the right data models as well as intuitive visualizations . You will translate business use cases for Customer 360 into technical datasets needed from the business apps (CRMs and ERPs) and connect to the master data backbone that is already established. This role is critical in shaping the foundational architecture needed for Customer 360 and allow augmentation of additional use cases seamlessly.
Key Responsibilities:
- Understand and further refine business provided use cases for Customer 360 (example view Account Receivables for specific Customer hierarchies) and translate into transactional data sets needed from CRM (Salesforce) and ERPs (SAP and Oracle)
- Provide data modelling guidance to connect these transactional datasets with Customer Master Golden records (output from C360 MDM)
- Identify any augmentations required within IDMC C360 MDM in support of driving the larger Customer 360 integration
- Optimize the connected Customer 360 dataset for reporting visualizations and AI based conversational agent(s)
- Help reporting developers with user friendly visualizations for Customer 360 (such as Customer hierarchy, Compliance Watch listing, Contracts, Account Receivables etc. )
- Lead multiple demos and conference room pilot sessions with business stakeholders to refine requirements, finalize wire frames and demo completed visualizations
Required Characteristics:
- Strong understanding of Customer Master concepts, design principles, architecture and data models
- Experience with SaaS (cloud Native) architecture and solutions. Ability to drive optimal data architecture connecting CRM, ERPs and Master Data platform
- Experience with Informatica IDMC (Intelligent Data Management Cloud) modules and functionality
- Hands-on experience with database technologies (relational databases such as Oracle, SQL Server, PostgreSQL, and/or NoSQL databases such as MongoDB, Cassandra).
- Extensive experience building data models (conceptual, logical and physical) for data lakes and data warehouses
- Deep understanding of data lifecycle management, data integration, governance principles, and semantic consistency across heterogeneous environments.
- Excellent communication skills leading workshops and demos with senior business stakeholders
Desired Characteristics:
- Experience with IDMC Customer 360 concepts, data models and design principles
- Experience with reporting dashboard designs
- Exposure to Spotfire (reporting tool)
- Demonstrated experience working across multiple domains, geographies, and functional teams within a hybrid environment.
Educational Requirements:
- Bachelor's degree in Computer Science, Information Systems, or a related field, with a minimum of 8 years of experience in enterprise data architecture, data modeling, master data management, and database development roles, or an equivalent combination of education and professional experience.
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