Identity Management Specialist I

Values-Driven Culture: Arctic Slope Regional Corporation’s core values are the cornerstone of its success as a community partner and as a company: spirituality, respect for each other, our culture as Iñupiat, high performance, stewardship, our business relationships, resolution of conflict, and integrity - they guide every decision. Additional Supplemental Insurance: Voluntary Life Insurance, Short-Term and Long-Term Disability, Accidental Death & Dismemberment (AD&D), Pet Insurance, Legal Services, Identity Theft Protection, Hospital Indemnity, Accident Insurance, and Critical Illness Insurance.*.

About:

Join Arctic Slope Regional Corporation (ASRC), a private, for-profit corporation that is owned by and represents the business interests of its over 14,500 Iñupiaq shareholders. As the largest Alaskan-owned company employing over 18,00 people worldwide, ASRC and its subsidiaries are poised for the next era of growth with continued dedication to providing maximum benefit to our shareholders.

We are proud to be recognized as Alaska Business Magazine’s #1 Top 49er for over 30 years running and #120 on the Forbes’ America’s Top Private Companies.

Overview:

The Identity Management Specialist I is responsible for onboarding and offboarding of network accounts, Office 365 administration, and active directory administration.

Responsibilities:

• Create network accounts, email accounts, and configure access for new employees.
• Disable network and email accounts and disabling access for separating employees.
• Order IT equipment for new and existing employees.
• Complete active directory (AD) account modifications.
• Responsible for Office 365 administration.
• Perform remote troubleshooting through diagnostic techniques and going through pertinent questions.
• Determine the best solution based on the issue and details provided by customers.
• Walk the customer through the problem-solving processes.
• Direct unresolved issues to the next level of support personnel.
• Provide accurate information on IT products or services.
• Maintain, update, resolve requests in ticket tracking system.
• Pass on any feedback or suggestions by customers to the appropriate internal team.
• Identify and suggest possible improvements to procedures.

Qualifications:

• Associates degree in Computer Science, or equivalent experience.
• One (1) year of help desk technician or other related customer support role.
• Experience with Office 365 and Active Directory administration.
• Proficiency in English.
• Excellent communication skills.

Competency Requirement

ASRC values the competencies that enable individual and organizational success. The Company maintains an enterprise competency framework that outlines core and role-specific expectations across levels. Competency requirements and definitions are reviewed periodically and may evolve to reflect business needs. Employees are expected to demonstrate the competencies applicable to their role as maintained by Human Resources and their business unit.

Equal Opportunity and Policy Statement:

Why is ASRC Different?

Purpose That Matters:You're not just taking a job - you're joining a mission. ASRC, along with its family of companies, is the largest Alaskan-owned and operated company, employing more than 16,500 people across Alaska and the Lower 48. We operate six major business lines: government contracting, petroleum refining and marketing, energy support, industrial services, construction, and natural resources. Every project contributes to preserving culture while building sustainable prosperity.

If you're ready to bring both legal excellence and business acumen to an environment where no two days are alike and your counsel will influence decisions from the field to the boardroom, this is your opportunity to make a meaningful impact.

Values-Driven Culture:Arctic Slope Regional Corporation’s core values are the cornerstone of its success as a community partner and as a company: spirituality, respect for each other, our culture as Iñupiat, high performance, stewardship, our business relationships, resolution of conflict, and integrity - they guide every decision. You'll work alongside people who are committed to these principles in everything they do.

Exceptional Growth Opportunities:

• Leadership development through our Next Up program
• Mentorship from industry experts across six diverse business segments
• Career paths spanning from Arctic operations to federal contracting
• Training and development that invests in your long-term success

Proven Stability & Innovation:

• 50+ years of sustained growth and market leadership
• $6+ billion in annual revenue across diversified business lines
• Leading Alaska's Top 49ers list for 31 consecutive years

Total Rewards

At ASRC, we believe exceptional people deserve exceptional benefits. Our comprehensive total rewards package reflects our commitment to your success, well-being, and financial security.

Financial Security:

• Competitive salaries with short and long-term incentive programs
• 401(k) retirement plan with 100% company match up to 4%*
• Educational assistance and professional development funding

Health & Wellness:

• We offer a wide range of medical plans through Federal Employee Health Benefits Plan (FEHB).*
• Comprehensive Dental and Vision Insurance options*
• Employee assistance programs for you and your family
• Additional Supplemental Insurance: Voluntary Life Insurance, Short-Term and Long-Term Disability, Accidental Death & Dismemberment (AD&D), Pet Insurance, Legal Services, Identity Theft Protection, Hospital Indemnity, Accident Insurance, and Critical Illness Insurance.*

Professional Development:

• ASRC’s leadership development program
• Mentorship programs

 

Arctic Slope Regional Corporation (ASRC) is a drug-free workplace and pre-employment drug testing is part of the hiring process. 

ASRC and its family of companies is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, national origin, religion, disability, protected veteran status, age or any other legal protected status.  EOE:  M|F|D|V EEO Poster 

ASRC's family of companies apply a shareholder preference in employment, to the maximum extent feasible, as authorized by law. 

If you require assistance or a reasonable accommodation during the application process, please contact us at

asrchr@asrc.com

.