IDD Administrative Specialist

The individual will coordinate and provide daily administrative and clerical support services for the Achieving Potential department and serve as a point of contact for families, outside agencies, day programs, and staff for program information and problem-solving as needed Position Type: Hourly, Full-time, Office-based Duties and Responsibilities: In concert with the Family Liaison, coordinates with families/guardians and various internal and external departments/service providers to apply for and maintain government entitlements (including Social Security, Medicaid, and SNAP benefits). Maintains relationships with governmental agency personnel (county boards of developmental disabilities, Job and Family Services, Social Security, housing authorities, etc.) in multiple counties.

JFSA of Cleveland celebrates its 150th anniversary! We have been a Top Places to Work winner for the last 14 consecutive years and offer a broad array of social services to residents across the Eastern suburbs of Cleveland, Ohio. We have an immediate need to fill the role of Intellectual and Developmental Disabilities (IDD) Administrative Specialist. The individual will coordinate and provide daily administrative and clerical support services for the Achieving Potential department and serve as a point of contact for families, outside agencies, day programs, and staff for program information and problem-solving as needed Position Type: Hourly, Full-time, Office-based Duties and Responsibilities: In concert with the Family Liaison, coordinates with families/guardians and various internal and external departments/service providers to apply for and maintain government entitlements (including Social Security, Medicaid, and SNAP benefits). Maintains and monitors client fund balances to maintain benefit eligibility, client trusts, STABLE Accounts, and survivor benefits. Maintains relationships with governmental agency personnel (county boards of developmental disabilities, Job and Family Services, Social Security, housing authorities, etc.) in multiple counties. Assists with payment of client expenses as needed. Contributes to interdisciplinary team meetings on issues related to benefits and money management. Provides administrative and clerical support to all Achieving Potential Management Staff. Manages the monitoring and scheduling of residential service staff with in-person training to ensure compliance. Other duties and projects as assigned.