ICST 2 - Healthcare Simulation Operations & Technology Specialist

South Puget Sound Community College

WA

JOB DETAILS
SALARY
$51,840–$53,136 Per Year
SKILLS
Audiovisual, Biomedicine, Coffee Making, Communication Skills, Community Support, Diversity, Documentation, Educational Technology, Employee Benefits, Establish Priorities, Health Education, Healthcare, Human Resources, Identify Issues, Information Technology & Information Systems, Inventory Management, Laboratory, Laboratory Equipment, Laboratory Management, Maintain Compliance, Maintenance Services, Multicultural, Operational Support, Organizational Skills, Patient Safety, Policy Development, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Purchasing/Procurement, Quality Management, Safety Standards, Simulation, Software Simulation, Standard Operating Procedures (SOP), System Integration (SI), Technical Leadership, Technical Operations, Technical Support, Technical Writing, Theater Production, Training/Teaching, Work From Home, Writing Skills
LOCATION
WA
POSTED
30+ days ago

ICST 2 Healthcare Simulation Operations & Technology Specialist

Salary

$51,840.00 - $53,136.00 Annually

Location

Dr. Angela Bowen Center for Health Education, WA

Job Type

Full-time

Job Number

00020436

Division

Instruction

Department

Allied Health

Opening Date

05/11/2026

  • Description
  • Benefits
  • Questions

Our Opportunity

This position is Open until Filled.

  • Priority Review 6/12/2026.*

South Puget Sound Community College (SPSCC) is accepting applications from qualified, highly motivated candidates to fill a full-time Instruction & Classroom Support Technician 2 (ICST 2) Healthcare Simulation Operations & Technology Specialist position within the Allied Health program.

This position supports the Colleges mission to advance student success in post-secondary academic transfer and workforce education that meet the needs of the South Sound region. This is achieved by supporting efforts to implement, administer, and coordinate instruction for students, staff, and the public on the content, policies, procedures, and activities of the Allied Health programs, and by ensuring compliance with all state and federal accrediting bodies.

South Puget Sound Community College is committed to increasing its cultural diversity with an emphasis on equity and inclusion among its professional staff. A firm understanding of anti-racist policy development, coupled with the skills to eliminate barriers that harm underrepresented people, is a college requirement. The students that we serve come from a variety of backgrounds. On average, 43% of SPSCC students are people of color. We strongly encourage members of the underrepresented groups, veterans, and bi- or multi-lingual individuals to apply for this position to help meet the needs of our diverse students and service district.

And if that isnt enough? We also offer:

  • A healthy work/life balance for our employees, with the opportunity for flexible work schedules and remote work, depending on position and college needs
  • Fine dining in the Percival Room, offering vegetarian, vegan, and gluten-free choices as part of our Culinary Arts and Baking & Pastry Arts programs
  • The Clipper Coffee Corner serves Batdorf & Bronson coffee and a selection of delicious food items from our baking/culinary students
  • A brand new Health & Wellness Center
  • FREE Bus service every 15 minutes to downtown Olympia and beyond
  • FREE parking on our campuses permits are not required
  • On-campus child care
  • Percival Creek, which runs beneath our campus footbridge, provides year-round beauty and views of Chinook, Coho, and chum salmon that pass through each fall
  • Many walking paths that are marked and on nicely paved sidewalks
  • SPSCC promotes wellness with a variety of different workshops and events on campus
  • Lots of activities with our Artist & Lecture series, which are FREE for staff and faculty
  • Many community events in theKenneth J. Minnaert Center for the Arts
  • Employee Resource Groups (ERGs)that offer an opportunity for SPSCC employees to gather and connect around issues that define them personally and affect their work at the College and their professional development. Current Employee Resource Groups include:
  • Staff and Faculty of Color (SFOC) ERG - an employee network that strives to create an intentional and relational foundation for community and trust building across different groups through shared values.
  • The LGBTQIA+ ERG creates a space for LGBTQIA+ staff and faculty at the college to share resources, build support and community, and work towards greater equity and accessibility.

What Youll Do

Under general supervision, the Simulation Operations & Technology Specialist (ICST2) provides comprehensive operational, technical, and logistical support for healthcare education skills labs and simulation environments. The primary responsibility of this position is to prepare, operate, maintain, clean, reset, and dismantle instructional labs and equipment to ensure faculty can successfully deliver scheduled healthcare instruction.

Essential Function- Lab Preparation & Maintenance

Tasks include:

  • Set up, break down, clean, and reset healthcare skills labs and simulation spaces for scheduled faculty-led instruction.
  • Prepare rooms, equipment, supplies, and furnishings according to established checklists and faculty-provided requirements.
  • Clean and disinfect manikins, task trainers, equipment, and lab spaces between uses in accordance with health and safety standards.
  • Configure, store, and maintain simulation manikins, task trainers, audiovisual systems, and related instructional technology using documented procedures.
  • Perform routine maintenance and minor repairs; identify equipment issues and communicate repair or replacement needs to the Simulation Lab Manager.
  • Maintain inventories of supplies, linens, and equipment; report restocking or purchasing needs.
  • Ensure lab, storage, and preparation areas are orderly, secure, and ready for scheduled use.
  • Maintain operational documentation, logs, asset records, and basic database updates.

Essential Function: Simulation Session Operations & Faculty Support

Tasks include:

  • Operate simulation equipment, software, and audiovisual systems during scheduled student classes and training sessions.
  • Support faculty during live skills labs and simulations by operating equipment, voicing scenarios as directed, and managing technical timing.
  • Prepare and remove moulage, environmental elements, and simulation settings to support realism.
  • Provide real-time troubleshooting for routine technical issues during sessions and communicate issues promptly.
  • Follow established simulation workflows, safety protocols, and operational standards.
  • Support simulation-based patient safety, quality improvement, and systems-based learning activities as directed by faculty.

Essential Function: Other Tasks include

  • Demonstrates multicultural competence (including an awareness and understanding of historically disadvantaged populations) and creates an educational and work environment that affirms commitment to equity, diversity, and inclusion.
  • Change, launder, and restock linens and reusable materials.
  • Complete required documentation, reports, and logs.
  • Attend meetings, required trainings, and job-related professional development.
  • Pick up supplies and make deliveries as needed.
  • Perform other duties as assigned within the ICST2 scope.

Knowledge, Skills, Abilities:

  • Comfort supporting (but not designing, administering, or independently modifying) technical systems and instructional resources in healthcare education and simulation environments.
  • Ability to diagnose and resolve routine hardware, software, and system-integration issues using structured troubleshooting methods, and to recognize and appropriately escalate issues outside the roles scope.
  • Ability to set up, operate, maintain, store, and reset simulation manikins, task trainers, AV systems, and related equipment using established configurations and procedures.
  • Ability to support faculty during live skills labs and simulations by operating equipment, providing real-time technical assistance, and responding to time-sensitive needs.
  • Experience preparing and restoring realistic lab and simulation environments, including equipment readiness, environmental setup, and application/removal of moulage or props as assigned.
  • Ability to consistently follow documented policies, SOPs, simulation workflows, and safety standards to ensure reliable, safe, and student-ready instructional environments.
  • Strong organizational skills, including managing supplies, linens, and equipment; maintaining cleanliness and readiness; and working efficiently in a shared, high-use environment.
  • Ability to maintain accurate documentation, inventories, logs, checklists, and operational records, and to clearly document actions taken and outcomes.
  • Effective verbal and written communication skills to explain technical issues, document resolutions, and interact professionally with faculty, students, and staff in public-facing instructional settings.
  • Willingness to learn new systems and procedures; comfort taking direction and adjusting priorities to meet institutional needs; and ability to work respectfully with individuals from diverse backgrounds in alignment with institutional policies and ethical standards.

Qualifications You Possess

Minimum Qualifications:

  • Associates Degree in Information Technology, Simulation Technology, Biomedical Sciences, Instruction, Theater Production, or a related field AND

  • Two (2) years of relevant experience or an equivalent combination of education and experience demonstrating technical aptitude and readiness to learn in a structured environment

  • Experience supporting technical education, healthcare operations, patient safety, quality improvement, or systems-based objectives in industry, clinical, or academic healthcare settings

  • Must be able to work flexible hours, including evening and weekend hours

  • Certified Healthcare Simulation Operations Specialist (CHSOS) certification OR

  • Willingness to obtain within 3 years of hire

To Apply

Applications must be completed online and include the following attachments:

  • Cover letter addressed to the Screening Committee, highlighting your ability to perform the responsibilities and competencies described in the job posting.
  • Current Resume showing all educational and professional experience, which demonstrates how you meet the minimum and any preferred qualifications.
  • Copies of unofficial transcripts from institutions of higher education.

Top candidates will be notified directly to interview for this position. Selection will be based on the applicants knowledge, skills, and abilities to perform the duties listed in this job posting as identified in the materials requested above. Applications with comments directing the reader to see attachments will be considered incomplete.

Veterans Preference

Applicants who meet the minimum qualifications and wish to claim Veterans Preference should redact their personally identifiable information from a copy of their United States Department of Veterans Affairs honorable discharge documentation and email it to sbutler-hill@spscc.edu with the job number for which they are applying in the subject line.

Condition of Employment

Employment with the college is contingent upon the successful completion of a comprehensive background check. Any adverse information will be considered on a case-by-case basis and does not automatically preclude a candidate from employment.

Bargaining Unit

This position has been designated as a bargaining unit position represented by the Washington Federation of State Employees.

South Puget Sound Community College values diversity and is an Equal Opportunity Employer and Educator

SPSCC provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or veteran status. Prohibited sex discrimination includes sexual harassment, defined as unwelcome sexual conduct of various types. In accordance with the Americans with Disabilities Act (ADA) and the Rehabilitation Act, SPSCC provides reasonable accommodations for qualified students, employees, and applicants with disabilities.

Inquiries regarding non-discrimination policies, Title II, and Title IX may be directed to:

Samantha Dotson

Executive Human Resource Officer / Title IX Coordinator

Phone: 360-596-5361

Email:ssoto@spscc.edu

Building 25, Room 220

2011 Mottman Rd SW

Olympia, WA 98512

South Puget Sound Community College is a smoke-free and drug-free environment.

Applicants who require accommodations in the application process or need materials in an alternative format may contact the Human Resources Office at (360) 596-5500.

A generous benefits package including medical, dental, vision, life insurance, long-term disability, retirement, and optional deferred compensation programs. The position is eligible to participate in the Department of Retirement Systems (DRS) retirement plan. Employees have the option to participate in two tax-deferred retirement investment programs. For health benefit information go to Washington Health Care Authority

COMPENSATION

Your paycheck is just part of your total compensation package, with an employee benefits package worth about 30% of your salary.

VACATION AND SICK LEAVE

Annual leave includes vacation, 11 paid holidays, and 12 days of sick leave. Additional leave may fluctuate as a result of the WFSE union bargaining agreement

For more benefits information please visit our Employee Benefits website.

01

Describe your approach to collaboration and how you work in a culturally diverse group to reach a common goal.

02

Describe a time when you were responsible for providing technical or operational support in a structured environment (for example, a lab, classroom, healthcare setting, or technical workspace).

Required Question

Employer South Puget Sound Community College

Address 2011 Mottman Rd SW

Olympia, Washington, 98512

Phone 360-596-5546

360-596-5500

Website http://spscc.edu/employment

About the Company

S

South Puget Sound Community College

At South Puget Sound Community College, our learning environment combines small class sizes, award-winning faculty and staff, and modern facilities. Our core themes revolve around completion, excellence, equity & diversity, innovation, and community. We have been serving the city of Olympia and its surrounding communities for more than sixty years.

In 2016, we were listed as one of the nation’s 150 best community colleges by the Aspen Institute College Excellence Program.

We currently serve more than 7,000 students, including degree-seeking students, high school students, veterans, international students, and underemployed workers. Find out more about the populations that make up our campus.

South Puget Sound Community College employs full-time administrative/exempt professionals, professors, classified staff, part-time hourly staff and student employees who are invaluable in helping us meet our daily mission.  The College embraces the diversity of our changing community and strives to reflect that diversity in our staff, faculty and student body. We cultivate an inclusive environment on campus while ensuring respect for all. Candidates representing all aspects of diversity are encouraged to apply.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Education
FOUNDED
1962
WEBSITE
https://spscc.edu/