Ice Skating Rink Attendant

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Description

Love What You Do, Everyday.

Picture this: Going to work and stepping into 1800 acres of natural beauty, amid the rolling hills and rugged high desert of Central Oregon. Each day, you're surrounded by panoramic views of the towering Cascade Peaks while being a part of a passionate, award-winning hospitality team. Working alongside other top-of-their-game individuals, you'll be dedicated to delivering, creating, and celebrating extraordinary guest experiences in an awe-inspiring setting.

The Perks

The views are pretty incredible. So are the people who work here. Our team truly is the heart and soul of Brasada Ranch, and they're the reason we win awards like Conde Nast Traveler's #4 Best Resort in the Pacific Northwest and Travel + Leisure's #5 World's Best. We know our people are instrumental to our success, so we offer competitive pay, great staff perks, and a culture that encourages fulfillment at work and in life. That's why Brasada Ranch is proud to offer our employees the following benefits:

? Medical, Dental and Vision company sponsored benefit package available to full-time employees

? 401k with company match

? Tuition reimbursement program

? Free golf privileges

? Seasonal Family Pass to the athletic center & pool

? Employee discounts at all restaurants, spa services, and retail

? One complimentary trail ride with Brasada Trails

Not to mention, a variety of company-wide celebrations, like our end-of-season bash, holiday party, and scramble golf tournament/BBQ. Plus, a few generous raffles thrown in for good measure.

Role Description

The Ice Skating Rink Attendant is responsible for creating a safe, fun, and welcoming skating experience for members, guests, and visitors. This customer-facing position oversees daily rink operations, skate rentals, guest check-in procedures, liability waiver compliance, point-of-sale transactions, and on-ice safety monitoring.

The successful candidate is friendly, dependable, safety-minded, and passionate about delivering exceptional guest experiences.

This individual enjoys interacting with people, solving problems, and working as part of a team while ensuring the ice rink remains safe, organized, and enjoyable for all participants.

This is a Part-Time Seasonal Position available from November 21 through January 3.

Requirements

Role Description

The Ice Skating Rink Attendant is responsible for creating a safe, fun, and welcoming skating experience for members, guests, and visitors. This customer-facing position oversees daily rink operations, skate rentals, guest check-in procedures, liability waiver compliance, point-of-sale transactions, and on-ice safety monitoring.

The successful candidate is friendly, dependable, safety-minded, and passionate about delivering exceptional guest experiences. This individual enjoys interacting with people, solving problems, and working as part of a team while ensuring the ice rink remains safe, organized, and enjoyable for all participants.

This is a Part-Time Seasonal Position available from November 21 through January 3.

General Responsibilities

Guest Service & Customer Experience

• Greet members, guests, and visitors in a professional and welcoming manner.
• Provide information regarding rink operations, skating sessions, rink rules, and safety procedures.
• Assist guests with skate sizing and rental equipment.
• Respond to questions, concerns, and guest needs with professionalism and positive problem-solving skills.
• Deliver exceptional hospitality and contribute to a memorable guest experience.

Admissions & Point of Sale Operations

• Process skate rental and admission transactions accurately using the Point-of-Sale (POS) system.
• Maintain accurate cash handling and payment processing procedures.
• Ensure all participants have completed and signed required liability waivers prior to entering the rink.
• Verify, collect, and maintain waiver documentation in accordance with company policies.
• Track skate rentals and ensure equipment is returned and inspected following use.

Safety & Rink Monitoring

• Monitor the ice rink and surrounding areas to ensure a safe environment for all participants.
• Enforce rink rules and safety standards in a courteous, professional manner.
• Address unsafe behavior promptly and appropriately.
• Assist guests who need support on or around the ice.
• Respond to incidents and report accidents, injuries, or maintenance concerns to management immediately.
• Conduct routine inspections of skating equipment, rental inventory, and rink areas.

Teamwork & Communication

• Communicate effectively with fellow attendants, recreation staff, and management.
• Assist with daily setup, opening, closing, and operational procedures.
• Support seasonal events, holiday programming, and special activities as assigned.
• Work collaboratively with team members to ensure smooth and efficient rink operations.

Skills/Traits

• Must be at least 16 years of age.
• Previous customer service, hospitality, recreation, or retail experience preferred.
• Strong communication and interpersonal skills.
• Ability to problem-solve and make sound decisions in a guest-service environment.
• Comfortable enforcing policies and safety procedures in a professional manner.
• Basic Point Of Sales and cash-handling experience preferred.
• Ice skating experience is helpful but not required.
• Ability to stand and walk for extended periods.
• Ability to lift and carry up to 30 pounds.
• Ability to bend, kneel, and assist guests with skate fittings.
• Ability to work outdoors and in cold winter conditions.
• Ability to observe rink activity and react quickly to safety concerns.

If you want to work alongside talented people to deliver extraordinary guest experiences in an awe-inspiring setting, we want to hear from you. Apply today at https://www.brasada.com/careers/