Job Overview:The ice rink booth hosts are responsible for providing a welcoming, friendly, and positive experience for all rink guests. This role serves as a primary point for customers, assisting with admissions, skate rentals, ticket sales, and general inquiries. The ideal candidate has strong customer service skills, communicates effectively, and can work in fast-paced environments around family, kids, and adults alike. Duties and Responsibilities:Greet guests and provide friendly, professional customer service. Assist with opening and closing procedures and other daily rink operations.Process admissions, ticket sales, and payments accurately.Answer questions about rink schedules, pricing, rules, and special events.Maintain a clean, organized and presentable booth area.Monitor skate inventory, and report missing, damaged, or broken equipment.Communicate ice rink rules and regulations for safety to guests.There will be some cash reconciliation involved in opening and closing.Coordinate with rink attendants and managers to support daily operations.Address customer concerns professionally and promptly and refer issues to management. Maintain a positive and welcoming atmosphere during busy periods.Preferred Qualifications:Previous experience working in retail or customer service. NVC classes are a plus!Strong attention to detail, reliability, problem solving skills. Ability to work outside in colder temperatures. This person would be available on weekdays, weekends and holidays. Works well with others and has a customer service state of mind. (This is a non negotiable).Experience ice skating is a plus!