Ice Cream IT Manager North America

Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall's, Cornetto and Ben & Jerry's, loved in 76 countries, we are the world's largest Ice Cream company leading the industry.

We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world's biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.

What truly sets us apart is how we work.

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.

We're curious and ready for what's next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

Scope: North America

Location: Englewood Cliffs, NJ

Terms & Conditions: Full time - Hybrid, International sponsorship nor local or international relocation not supported

The Magnum Ice Cream Company (formerly a division of Unilever) is now a standalone, independent, EUR 7.9 billion publicly listed company. We're on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream.

We dream big but keep things simple to act fast.If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you!

JOB PURPOSE:

As the IT Regional Manager for Ice Cream North America (US, Canada, B&J), you will play a leadership role overseeing the digital and technology agenda across the region. This position ensures that the regional technology ecosystem enables business growth, operational resilience, and innovation aligned with global IT and Ice Cream strategies.

You will act as a bridge between business and technology, providing IT leadership, governance, and oversight to ensure that digital capabilities, systems, and processes across markets evolve in line with long-term business objectives. The role requires strong collaboration with global, regional, and cross-functional stakeholders to drive consistency, capability development, and technological excellence.

RESPONSIBILITIES:

• Project Management
• Manage the regional portfolio of initiatives, ensuring value delivery, prioritization, and alignment with business outcomes.
• Manage new IT demands and Lead IT projects from concept to completion, including system rollouts, migrations, and process improvements.
• Ensuring effective execution of the IT operating model, Cyber security compliance and governance.
• Lead business deployment of BU specific or BU tailored products, working closely with products to ensure outcome delivery
• Monitor key performance indicators, budgets, and service levels

VENDOR & STAKEHOLDER MANAGEMENT:

• Manage relationships with technology vendors, service providers, and contractors.
• Negotiate contracts, service-level agreements (SLAs), and licensing requirements.
• Act as a key liaison between Global/Local technical teams and business stakeholders.
• Provide clear, executive-level communication and reporting to senior leadership, translating technical insights into strategic business value.

DIGITAL COMMERCE:

• Act as the technology business partner for pilot and incubator programs, collaborating closely with Cross functional teams to understand business needs and translate them into technical requirements
• Work closely with Global/Local Digital Commerce (Dcomm) teams and ensure tech stack is in alignment with the Global strategy and roadmap
• Act as an IT business partner to proactively identify, evaluate, and onboard new vendors and technology partners that can support business growth and innovation
• Serve as the technical liaison with vendors and partners to review system features, capabilities, and integration feasibility
• Serve as a capability and skill gap bridge by performing data analysis, generating insights, and supporting data driven decision-making for pilot and incubation programs.

ARTIFICIAL INTELLIGENCE, DATA & ANALYTICS:

• Lead the identification and evaluation of emerging AI capabilities, tools, and use cases relevant to the region. Conduct continuous industry benchmarking and provide forward-looking recommendations to advance regional AI maturity and competitiveness
• Oversee and prioritize all Data & Analytics (D&A) requirements for the region, ensuring alignment with business priorities. Partner closely with Global D&A and AI teams to translate local business needs into scalable global solutions
• Ensure effective delivery of actionable insights that drive measurable business outcomes. Establish clear success metrics, monitor performance, and support stakeholders in converting insights into tangible

TEAM LEADERSHIP & DEVELOPMENT

• Lead, mentor, and develop IT staff, fostering a high-performance team culture.
• Assign tasks, conduct performance evaluations, and establish development plans.
• Coordinate cross-functional collaboration with other departments.
• Demonstrate ability to lead multi-country teams and influence cross-functional stakeholders
• Demonstrate resilience, continuous learning, and adaptability to change

REQUIRED QUALIFICATIONS:

• Bachelor's degree in information technology, Computer Science, or a related field
• 10+ years of experience in IT operations, systems administration, or similar technical roles
• 2-3 years of experience leading IT teams or managing technical projects
• 10+ years of experience with BI visualization tools (Power BI preferred)
• Strong knowledge of ERP systems (SAP preferred), cloud services, cybersecurity, and enterprise platforms
• Expertise in digital platforms, data ecosystems, and customer engagement technologies (Marketing & Sales)
• Experience with ITIL or other IT service management frameworks
• Strong communication skills with the ability to engage senior stakeholders
• Consumer Packaged Goods (CPG) industry experience preferred.

Pay: The pay range for this position is $103,000 to $154,400. Magnum takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.

Bonus: This position is bonus eligible.

Benefits: Magnum employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

We take pleasure seriously. Join the Ice Cream team now! #TMICC

#TMICC

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could!

You'll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you're excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

• Roles with real accountability and visible impact
• Free to move fast, experiment and challenge how things are done
• Continuous learning and development as the business grows
• Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Ready to build the future of Ice Cream?

If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

Additional information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.

For more information about your Federal rights, please see Know Your Rights: Workplace Discrimination is Illegal and Pay Transparency Non discrimination Provision.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.