Job#: 3042308
Job Description:
The Digital IT Technical Specialist (Level 1) is responsible for the implementation and support of highly secure and resilient information technology solutions and is considered a subject matter expert. Accountable for delivery of technical systems/solutions, plus the architecture and documentation within their area of technical expertise, supporting enterprise and global environments while focused on continuous improvement in support of the IT strategic vision and roadmap.
We are seeking a skilled and experienced IAM Specialist to join our team. The IAM Specialist will play a critical role in designing, implementing, and maintaining our Identity and Access Management solutions, ensuring secure and efficient access control to our systems and applications. The successful candidate will work closely with cross-functional teams and stakeholders to drive the organizations IAM strategy and security posture.
The role focuses on internal workforce identity lifecycle and governance, customer identity integration, and privileged access controls. This role will provide advanced operational support, automation, and architecture input for identity platforms while mentoring junior administrators and contributing to IAM roadmap initiatives.
Responsibilities
Workforce IAM (Identity Governance & Administration)
Engineer and support identity lifecycle processes, access provisioning, certification campaigns, and policy enforcement using SailPoint ISC
Integrate enterprise applications, directories, and HR sources into governance workflows
Configure and maintain role models, access profiles, and SoD controls
Troubleshoot provisioning failures and optimize connector performance
Support audit, compliance, and access review initiatives
Develop automation and API-driven workflows for lifecycle events
Customer IAM (CIAM)
Implement and maintain authentication and authorization services using Okta
Configure SSO, MFA, federation, and lifecycle policies for external users
Integrate applications using modern identity protocols (OIDC, OAuth2, SAML)
Monitor platform health, troubleshoot user access issues, and tune policies
Support secure customer onboarding and digital experience initiatives
Privileged Access Management
Engineer and administer privileged access controls using Delinea
Configure vaulting, session controls, and credential rotation
Integrate PAM with enterprise infrastructure and applications
Support privileged access reviews and audit evidence collection
Improve least-privilege posture through automation and analytics
Cross-Domain Engineering
Participate in architecture and design reviews for IAM integrations (TDA)
Develop scripts, automation, and documentation to improve operational maturity
Collaborate with cybersecurity and risk teams on policy enforcement
Mentor junior administrators and contribute to knowledge sharing
Support incident response and root cause analysis related to identity services
Contribute to IAM roadmap planning and continuous improvement initiatives
Qualifications
Required Qualifications
Must be authorized to work in the United States now and in the future without sponsorship
4-year University / College Degree and significant technical / business certifications
Five or more years' experience in Information Technology
Excellent written and verbal communication and collaboration skills
Ability to maintain professional and strong relationships with business partners, contractors, and stakeholders
Demonstrate Agile methodologies and can apply those processes to everyday work
Hands-on experience administering and configuring:
SailPoint ISC or similar identity governance platform
Okta or equivalent CIAM/SSO platform
Delinea or comparable PAM solution
Strong understanding of:
Identity lifecycle management
Access governance models
Authentication and federation protocols
Directory services (AD/Azure AD/LDAP)
Experience integrating SaaS and enterprise applications
Scripting or automation experience (PowerShell, Python, REST APIs)
Strong troubleshooting and analytical skills
Experience working in regulated or audited environments
Demonstrate a high degree of emotional intelligence and organizational awareness
Available to provide after-hours technical support as needed
Ability to travel as needed
Preferred Qualifications
Competencies
Location Requirements: Onsite in Cleveland Ohio 4 days a week.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
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Employee Type:
FullTime
Location:
Mayfield Heights, OH, US
Job Type:
Date Posted:
July 14, 2026
Pay Range:
$100,000 - $110,000
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