IAM Analyst - Level 3

We are seeking an experienced Identity & Access Management (IAM) Analyst to support enterprise identity provisioning, access management, and security operations within a complex healthcare environment. The ideal candidate will: Support identity and access management across Active Directory, Active Roles, Epic, ServiceNow, CyberArk, and ancillary applications .

Permanent position 
Fully remote within PST hours
Pay Range: $120-$135K
Description
 
Identity & Access Management (IAM) Analyst –Level 3
Position Overview
We are seeking an experienced Identity & Access Management (IAM) Analyst to support enterprise identity provisioning, access management, and security operations within a complex healthcare environment.
The ideal candidate will:

• Support identity and access management across Active Directory, Active Roles, Epic, ServiceNow, CyberArk, and ancillary applications.
• Bring strong hands-on IAM technical skills combined with a sense of urgency, ownership, and accountability.
• Independently troubleshoot and resolve identity, authentication, provisioning, and access-related issues.
• Work effectively across multiple integrated systems and technologies.

 
Key Responsibilities

• Manage user provisioning, deprovisioning, and access changes within Active Directory and connected enterprise applications.
• Create and maintain Active Directory groups, roles, and role-based access.
• Support Active Roles and Active Directory integrations with ancillary systems.
• Perform IAM-related build and provisioning activities within Epic.
• Work ServiceNow tickets from assignment through resolution as an active fulfiller.
• Use ServiceNow to:
  • Access and manage tickets.
  • Create reports.
  • Support IAM workflows.
• Support existing automated and manual provisioning processes across the organization.
• Work with existing SQL queries and scripts to support:
  • IAM processes.
  • Reporting.
  • Troubleshooting.
  • Data validation.
• Support authentication and privileged-access workflows involving CyberArk.
• Troubleshoot identity, authentication, provisioning, and access issues across integrated systems.
• Collaborate with IAM leadership as the organization continues to mature and automate its identity-management environment.
• Demonstrate strong ownership, urgency, and follow-through when resolving technical and operational issues.

 
Required Qualifications

• Strong hands-on experience with Client Active Directory.
• Experience with:
  • User provisioning.
  • Security groups.
  • Role-based access.
  • Identity lifecycle management.
• Experience with Active Roles.
• Working knowledge of SQL.
  • Candidates do not need to develop complex SQL scripts from scratch.
  • Must be comfortable understanding, modifying, and executing existing queries and scripts.
• Hands-on ServiceNow experience, preferably as a fulfiller responsible for working and resolving tickets.
• Strong troubleshooting and analytical skills.
• Ability to work independently and take ownership of assigned issues.
• Strong sense of urgency and follow-through.

 Preferred Qualifications

• Epic certification, preferably Epic Security.
• Experience supporting Epic security, access, build, or provisioning.
• CyberArk experience, including familiarity with authentication and privileged-access concepts.
• IAM experience within a healthcare or similarly complex enterprise environment.
• Experience supporting automated identity provisioning and integrations between Active Directory and ancillary applications.
• Exposure to enterprise IAM/IGA platforms and identity-management modernization initiatives.

 Ideal Candidate
The strongest candidate will:

• Have a solid Active Directory and IAM foundation.
• Be comfortable working across multiple systems rather than specializing in only one technology.
• Be technically capable, resourceful, and responsive.
• Demonstrate strong troubleshooting and analytical abilities.
• Take ownership of issues from the initial ticket or request through investigation, resolution, and closure.
• Work effectively with limited hand-holding.
• Demonstrate a strong sense of urgency, accountability, and follow-through.
• Be comfortable operating in a complex enterprise healthcare environment with multiple integrated systems.

Thanks,

Michael Mower
Sr. Technical Recruiter
Office: 714.401.0976
Email: michael.Mower@scalence.Com 
Irvine, CA
Website: www.Scalence.Com