Position Summary
Pacific Tech Communications Inc. (PTC) is actively seeking experienced Installation & Repair (I&R) Technicians to support high-volume residential and commercial service projects within a major telecommunications program.
This role is responsible for installing, troubleshooting, and maintaining fiber and coaxial services, ensuring quality customer experience and adherence to production and safety standards.
Key Responsibilities
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Perform installation, maintenance, and repair of fiber optic and/or coaxial cable services
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Install and configure internet, video, and voice services at customer locations
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Troubleshoot signal issues, connectivity problems, and service interruptions
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Read and interpret work orders, network diagrams, and test results
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Ensure proper installation of drops, modems, ONTs, and related equipment
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Maintain compliance with company standards, client specifications, and safety regulations
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Complete all required documentation, photos, and closeout reports accurately and timely
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Provide professional customer interaction and represent PTC in the field
Required Qualifications
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1–3+ years of experience in telecom installation & repair (fiber and/or coax)
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Experience with residential or commercial service installs (FTTH, HFC, or similar)
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Ability to use test equipment (signal meters, OTDR, etc.)
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Understanding of drop installation, inside wiring, and premise equipment setup
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Valid driver's license with clean driving record
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Ability to pass background check and drug screening
Preferred Qualifications
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Experience working on large-scale MSO or ISP programs
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Knowledge of XGS-PON, GPON, or DOCSIS networks
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Certifications (SCTE, Fiber Optic, OSHA 10/30)
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Previous experience meeting production metrics and service SLAs
Compensation & Details
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Competitive pay (DOE)
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Production incentives may be available
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Travel opportunities depending on project needs
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Company vehicle / tools may be provided (based on role type)
Why Join PTC
At Pacific Tech Communications, we specialize in turnkey OSP/ISP construction, fiber deployment, and workforce solutions nationwide. We are building a team of professionals focused on quality, safety, and long-term growth.