Hygiene Technician

Great companies start with great people!

Citron is a people first organization. Which is to say, our strength comes from our teams of professionally-trained and Citron Certified Technicians. Citron Hygiene is first and foremost a service business specializing in hygiene, sanitation and disinfection services for washrooms and common areas that meet the needs of commercial establishments and property managers. At Citron Hygiene, we have created a fun, inclusive, collaborative, and team-oriented culture. All departments work together to achieve company goals, with camaraderie and respect. We are completely committed to fostering a great culture because we value our internal talent and work hard on maintaining an environment that provides opportunity to those who seek it out.

Role Profile

Reporting directly to the Service Manager or his/her delegate, a Hygiene Technician plays a critical role in servicing our customers washrooms. They will work independently, as well as part of a team, and are passionate about delivering exceptional customer service to our customers.

A Hygiene Technician is responsible for service duties which include, but are not limited to, driving to client site(s) to provide a 'best in class' delivery and collection service of sanitary disposal units, washroom products such as soap dispensers, air care and more. Ensuring that the washroom or facility has been serviced to an exemplary standard.

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Key Responsibilities

Under the supervision of the Service Manager or his/her delegate, the duties and responsibilities include, but are not limited to, the following:

• Deliver hygiene and washroom products to customers.
• Maintain and service equipment. This includes replacing batteries, refilling soap and sanitizer dispensers, replacing air care cartridges and liners of bins.
• Maintain feminine hygiene receptacles, replace bin liners, sanitize and dispose of waste.
• Manage inventory levels for certain customers purchasing consumable products.
• Ensure all equipment at customer sites are functioning properly.
• Track and analyze your work routes with the manager at the end of each day.
• Meet the specific needs of customers in the field and document special requests.
• Input all work activities in the smartphone device provided to you by the Company.
• Act as an ambassador for the Citron Hygiene brand.
• Other duties as required.

Departmental/Organisational Impact

Internal: Ongoing contact with personnel at all levels within Citron - especially but not limited to: - regional and strategic team members in sales, operations, finance and sales support functions, Team leaders, Sales leadership, Sales Operations team members.

External: Visiting client services to provide company services.

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Knowledge and Experience

Essential

• Valid driver's license and clean driver's abstract
• Good driving record
• Ability to lift up to 50 lbs.
• High school degree or equivalent

Desirable

• Previous experience in the hygiene service industry
• Previous driving experience

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Skills Required

• Good customer service
• Good attendance and punctuality

Vacant Role

Expected earning $43,680

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.

Citron Hygiene is an equal opportunity employer and welcomes applications from qualified individuals from all backgrounds and abilities. In addition, reasonable accommodations may be made to enable individuals with disabilities throughout the recruitment process and to perform the essential functions of this position.

As a people‑first company, we believe every candidate deserves a genuine human experience. Our recruitment process is fully human‑led; no AI is used at any stage. Every review, assessment, screening, and hiring decision is made thoughtfully by a recruiter and/or a hiring manager.

Citron Hygiene values the integrity of the recruitment process and strongly encourages applicants to rely on the following trusted sources for information about available employment opportunities: Citron Hygienes official company website, Indeed, and Glassdoor.