Hybrid - Operations Coordinator

The Work Management Specialist I supports end to end execution of operational and maintenance work by assisting with planning, scheduling, coordination, and monitoring of activities across assigned facilities or service areas. Prepares for and provides emergency restoration support dispatching, updating, completing, calling emergency locates, reporting oil spills, pinging meters, and updating ETORs as needed.

Primary Talent Partners has a new contract opening for a Operations Coordinator with our large power and utilities client in Southern Pines, NC. This is a 12-month contract with a potential for extension. 

Pay:$26.00 - $29.00/hr; W2 contract, no PTO, no Benefits. ACA-compliant supplemental package available for enrollment. Candidates must be legally authorized to work in the United States and must be able to sit on Primary Talent Partners W2 without sponsorship.

Schedule: Monday- Friday 6:30am-3:00pm
Hybrid Schedule after 90 days: In office Monday, Wednesday and Thursday, Remote: Tuesday and Friday
Location: Southern Pines Operations Center

Description:
The Work Management Specialist I supports end to end execution of operational and maintenance work by assisting with planning, scheduling, coordination, and monitoring of activities across assigned facilities or service areas. This role focuses on applying established work management processes to ensure work is executed safely, efficiently, and in compliance with company policies and regulatory requirements. The Specialist I works under general guidance and collaborates closely with operations, maintenance, engineering, and contractors to support barrier free work execution.

Key Responsibilities:

• Develop and maintain work plans and schedules aligned with priorities, skills, materials, and equipment.
• Create and support barrier free job plans by verifying availability of labor, materials, tools, permits, and documentation.
• Coordinate daily and weekly work schedules and support adjustments for emergent or changing priorities.
• Track work order progress, identify execution barriers, and escalate issues as needed.
• Serve as a point of coordination between field resources, supervisors, contractors, and support teams.
• Utilize work management systems to distribute work, schedule resources, and track execution.
• Support materials, inventory, and equipment readiness activities.
• Ensure work is planned and executed in accordance with EHS standards, company policies, and regulatory requirements.
• Participate in performance reporting and continuous improvement efforts.
• Storm Restoration Support
• Prepares for and provides emergency restoration support dispatching, updating, completing, calling emergency locates, reporting oil spills, pinging meters, and updating ETORs as needed.
• Supports the Distribution, Customer Experience & Services reliability programs or processes using appropriate work management applications.
• Achieves acceptable level of availability during normal work schedule and emergency storm restoration after hours and weekends.

Minimum Qualifications:

• Experience: 1–2 years of experience in work management, planning, scheduling, operations, maintenance, or a related field.
• Education: High School Diploma/ GED
• Working knowledge of work management principles and systems.
• Strong organizational, communication, and problem solving skills.

Preferred Qualifications:

• Demonstrates excellent customer skills
• Exhibits flexibility and dependability during normal work schedule and emergency storm restoration
• Collaborates effectively in a team environment
• Demonstrates knowledge of Microsoft Office software
• Possesses effective written and verbal communication and interpersonal skills
• One to three years of providing customer service support
• Effectively manages stressful situations

Primary Talent Partners is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at info@primarytalentpartners.com

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