Hybrid EDI Coordinator

Overview:
The EDI Coordinator is responsible for monitoring and supporting the daily Electronic Data Interchange (EDI) operations between the company and its customers, vendors, and third-party logistics providers. This position works closely with internal departments and external business partners to ensure EDI documents are processed accurately and on time.

Responsibilities:
Daily EDI Support

• Monitor daily EDI transaction processing.
• Identify and resolve routine EDI transaction failures.
• Investigate rejected or failed documents and coordinate resolution.
• Escalate complex issues to senior EDI or IT personnel.
• Monitor inbound and outbound document queues.

EDI Trading Partner Support

• Assist with onboarding new EDI customers and vendors.
• Support testing activities with EDI trading partners.
• Update EDI trading partner profiles and contact information.
• Maintain customer implementation documentation.

EDI Operations

• Support processing of standard EDI documents including: 810, 856 850, 855, 856, 870, 875, 997, and 999
• Verify data accuracy bee-ween EDI transactions and the ERP system.
• Assist in resolving customer EDI inquiries.

EDI Migration and Implementation Support

• Assist with migrating EDI trading partners from DiCentral to TrueCommerce Foundry.
• Coordinate customer communications and implementation schedules.
• Help execute testing and validate successful document transmission.
• Document implementation results and update migration tracking logs.

Documentation

• Maintain standard operating procedures (SOPS)
• Document common issues and resolutions.
• Update internal process documentation.

Experience:

• Experience with EDI analysis and coordination
• Experience working with EDI customers and/or vendors
• Basic understanding of ERP systems
• Basic understanding of supply chain, warehouse operations, or order processing.
• Ability to learn new EDI software platforms
• Excellent communication skills

#LI-hybrid