We have an amazing opportunity for a HVAC Technical Product Trainer to join the Tech Services Team in Elk Grove, California!
Summary
- The HVAC Technical Product Trainer will perform a broad range of equipment support functions and training for Slakey's customers and branches.
- Provide customers and Slakey Brothers Team Members with product application, installation, and service training for our major equipment lines.
- Provide education to all dealers on unitary and ductless products to include: product feature benefits, system matches, application basics, installation best practices, proper startup, and service.
- Develop and deliver instructional classes, presentations, and videos to assist new and existing dealers.
- Provide technical field support assistance for Slakey Brothers customers.
- Provide parts research assistance, accessory, and functional parts stock suggestions.
- Able to travel as required with extended overnight stays
Skills and Qualifications
- 5+ years of related work experience and excellent knowledge of HVAC industry
- Completion of a 2-year college degree in technical studies or equivalent work experience
- Ductless background knowledge preferred
- Demonstrated ability to manage details and meet deadlines with 100% accuracy
- Customer service-oriented approach, responds to requests with a sense of urgency
- Strong attention to detail, excellent time management and organizational skills
- Proactive, self-motivated, able to recognize issues and resolve or escalate appropriately
- Ability to use tact and diplomacy in sensitive situations
- Recognizes when to use a formal or informal approach, good at crafting a solution rather than simply saying "no"
- Excellent presentation and communication skills
- Able to operate a personal computer, calculator, other office machines, and proficient in MS Office products (Outlook, Word, Excel, PowerPoint)
- Excellent driving record
- Able to work sitting or standing and to move freely throughout our facilities
- Able to lift and carry equipment and supplies on a frequent basis
- Able to travel as required with extended overnight stays
Comprehensive and competitive benefits package includes:
- Healthcare coverage of medical, dental and vision available first of the month following date of hire
- Discretionary Profit Sharing
- 401(k) Retirement Plan
- Annual Holidays: 6 Paid Holidays and up to 2 Paid Floating Holidays
- Paid Vacation (Full Time Team Member Accrual: First 12 Months - 40 hours, Year 1-5 - 80 hours)
- Tuition reimbursement for 2-year and 4-year degree programs
- Life Insurance, Voluntary Supplemental Life Insurance
- Long-Term Disability, Voluntary Short-Term Disability
- Employee Assistance Program
Slakey Brothers, established in 1939, is a wholesale distributor of Heating, Ventilation & Air Conditioning (HVAC) and Plumbing dedicated to providing the best service and value to our Customers in Northern & Central California, Western Nevada, and Southern Oregon.
Our Mission: Provide all of our customers with quality products and services the first time, every time, and to provide all Team Members opportunity and job satisfaction.
Slakey Brothers, established in 1939, is a wholesale distributor of Heating, Ventilation & Air Conditioning (HVAC) and Plumbing dedicated to providing the best service and value to our Customers in Northern & Central California, Western Nevada, and Southern Oregon.
Our Mission: Provide all of our customers with quality products and services the first time, every time, and to provide all Team Members opportunity and job satisfaction.
Monday-Friday 7:00am-4:00pm Monday-Friday 7:00am-4:00pm
Comprehensive and competitive benefits package includes:
- Healthcare coverage of medical, dental and vision available first of the month following date of hire
- Discretionary Profit Sharing
- 401(k) Retirement Plan
- Annual Holidays: 6 Paid Holidays and up to 2 Paid Floating Holidays
- Paid Vacation (Full Time Team Member Accrual: First 12 Months - 40 hours, Year 1-5 - 80 hours)
- Tuition reimbursement for 2-year and 4-year degree programs
- Life Insurance, Voluntary Supplemental Life Insurance
- Long-Term Disability, Voluntary Short-Term Disability
- Employee Assistance Program
Comprehensive and competitive benefits package includes:
- Healthcare coverage of medical, dental and vision available first of the month following date of hire
- Discretionary Profit Sharing
- 401(k) Retirement Plan
- Annual Holidays: 6 Paid Holidays and up to 2 Paid Floating Holidays
- Paid Vacation (Full Time Team Member Accrual: First 12 Months - 40 hours, Year 1-5 - 80 hours)
- Tuition reimbursement for 2-year and 4-year degree programs
- Life Insurance, Voluntary Supplemental Life Insurance
- Long-Term Disability, Voluntary Short-Term Disability
- Employee Assistance Program
$80,000-$100,000 annually $80,000-$100,000 annually