HVAC Service Manager

R. Poust Heating & Air Conditioning

Sparta, New Jersey
12 days ago

$100,000–$125,000 Per Year
Full-time

Highlights

Join R Poust and elevate your career as an HVAC Service Manager with a company that values strong leadership, technical excellence, and outstanding customer service. In this role, you’ll lead a skilled team, drive operational performance, and play a key part in delivering high‑quality service to our customers.

Numbers & Facts

Location	Sparta, New Jersey
Job Type	Full-time
Salary	$100,000–$125,000 Per Year

Description

Overview:

HVAC Service Manager (Residential)

Join R Poust and elevate your career as an HVAC Service Manager with a company that values strong leadership, technical excellence, and outstanding customer service. In this role, you’ll lead a skilled team, drive operational performance, and play a key part in delivering high‑quality service to our customers. We offer a collaborative, growth‑oriented environment where your leadership and expertise make a direct impact on team success and business results. If you’re ready to take ownership, build and mentor a high‑performing team, and advance your career with an organization committed to long‑term development, we encourage you to apply!

What You’ll Do

Lead, manage, and mentor a team of HVAC Technicians
Foster a culture of safety, quality, accountability, and continuous improvement
Drive division performance through goal setting, reporting, and team development
Collaborate with sales and marketing teams to increase service, maintenance, and replacement opportunities
Partner with operations, dispatch, and customer service teams to optimize scheduling and communication
Improve efficiency through route optimization, workflow improvements, and technician performance tracking
Serve as the subject‑matter expert for residential HVAC systems, installations, and service
Stay current with HVAC codes, regulations (EPA, local/state), and emerging technologies
Ensure top‑tier service quality, system performance, and customer satisfaction
Resolve escalated customer concerns with professionalism and technical expertise

What You’ll Bring

Minimum of 3 years of management experience in residential HVAC
Strong knowledge of heating, cooling, and ventilation systems (installation, maintenance, diagnostics)
Ability to inspire, coach, and develop technicians at all skill levels
Commitment to delivering exceptional homeowner experiences
Proven track record of meeting or exceeding revenue, efficiency, and quality goals
Detail‑oriented with strong organizational and multitasking abilities
Effective presentation and training skills; comfortable leading team meetings
Confident, decisive communicator in a fast‑paced, goal‑driven environment
Familiarity with service management software and dispatch systems
Proficiency with computers and Microsoft Office (Excel, Word, PowerPoint)

What We Offer:

Medical, Dental, and Vision Insurance: Affordable, comprehensive coverage
401(K) with Company Match: Plan for your future with confidence
Company-Paid Long-Term Disability & Life Insurance: Security and peace of mind
Voluntary Short-Term Disability & Life Insurance: Additional protection tailored to your needs
Paid Time Off: Vacation, holidays, and sick time to support work-life balance

Compensation & Details:

Pay: $100,000 – $125,000 annually (plus performance‑based bonuses)
Job Type: Full‑Time

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Join our team at R Poust and become part of a company that values both its customers and employees. Apply today to start your career with a leading home services provider and be part of the Apex Service Partners network!

R Poust May conduct a preemployment background check and drug test, subject to applicable law.

R Poust is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.