HVAC Service Manager

HVAC Service Manager

Are you ready to lead a team, develop talent, and help grow a successful service department? We''re seeking an HVAC Service Manager who combines strong leadership skills with a commitment to quality work and exceptional customer service.

In this role, you''ll oversee daily service operations, coach technicians, and drive department performance. You''ll join a team that values accountability, professional growth, and a supportive work environment.

Pay: $125,000-$140,000 per year

Benefits

• Medical, dental, and vision insurance with employer contributions
• Paid vacation
• Paid sick time
• Bereavement leave
• Employer-paid life and long-term disability insurance
• Optional supplemental insurance
• 401(k) with company match
• Birthday bonus

Qualifications

• At least three years of proven leadership or management experience
• HVAC industry knowledge preferred
• Strong background in sales training and team development
• Demonstrated commitment to outstanding customer service
• Track record of coaching, developing, and holding teams accountable
• Strong organizational, communication, and problem-solving skills

Primary Responsibilities

• Lead HVAC service and maintenance teams to deliver quality work and excellent customer experiences
• Coordinate technician schedules, direct daily operations, and provide technical support
• Understand department goals and hold the team accountable for performance
• Review technicians'' work to ensure it meets established quality standards
• Identify training needs and provide ongoing coaching and development
• Recruit, interview, hire, and onboard technicians to support department needs
• Promote compliance with applicable safety requirements and company procedures
• Ensure team members follow service standards, work instructions, and customer requirements
• Address operational challenges and support continuous improvement
• Perform additional duties as needed to maintain efficient department operations