HVAC Service Dispatcher$25 - $30 per hour, depending on experienceFull-Time | Port Chester, NY Monday through Friday | 8:00 AM–4:30 PMJoin Our Growing Team!At Royal Comfort, we've been providing trusted HVAC services throughout Westchester and Fairfield County since 2017. With over 100 years of combined industry experience, our team is committed to quality workmanship, exceptional customer service, and keeping our customers comfortable year-round.We're looking for an organized, dependable, and customer-focused HVAC Service Dispatcher to help coordinate our technicians, manage daily schedules, and keep operations running smoothly.Why You'll Love Working HereGrowing Company: Join one of the fastest-growing HVAC companies in the area, with opportunities to grow your career.Organized Work Environment: Benefit from established systems and processes that help you succeed.Training & Support: Receive ongoing training and the tools you need to excel.Supportive Team Culture: Work with a close-knit team that values trust, respect, and collaboration.Benefits & Perks401(k) retirement plan with up to 3.5% company matchMedical insurance – 100% company-paid for employeeDental and vision coverage availableShort-term disability insurance8 paid holidaysPaid time off and vacationPerformance bonuses, referral bonuses, and annual incentivesPaid training and professional developmentAnnual company events including fishing trips, skiing trips, and other fun activities!Employee discountsFull kitchen with coffee bar and snacksWhat You'll DoSchedule and dispatch HVAC service technicians efficiently throughout the day.Coordinate daily service calls and manage technician schedules.Communicate with customers regarding appointments, scheduling changes, and service updates.Maintain clear communication with field technicians to ensure timely service.Prioritize incoming service requests and adjust schedules as needed.Help resolve scheduling conflicts and unexpected service delays.Support smooth daily operations while delivering excellent customer service.What We're Looking ForHigh school diploma or equivalent2+ years of dispatching or scheduling experience, preferably in a service-related industryStrong organizational and multitasking skillsExcellent communication skills and professional phone presenceAbility to prioritize tasks and thrive in a fast-paced environmentProficiency in Microsoft Office (Word, Excel, Outlook)Strong problem-solving skills and a team-oriented attitudeCustomer-focused mindset with attention to detailHVAC industry knowledge is a plus, but not requiredExperience with ServiceTitan software is a plus