Have you always wanted to work in place where your dedication, self-determination and salesmanship is rewarded with an uncapped earning potential? Parker & Sons is currently seeking a HVAC Sales Coordinator to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day.
As an admin for our retail programs, you will be overseeing the lead demands of Costco & Home Depot’s Service Provider Program (Centah & HD Service Center). You will be supporting inbound calling, booking, and assigning the leads that come through Home Depot’s portal and per demand making out bound to same or next day estimates. You will be supporting the field as a backup when Home Depot related issues occur by taking payment or minor task related questions.
Our mission here at Parker and Sons, is not only to wow the customer but consistently wow you as the employee. Your hard work be reward with generous pay and bonus potential additionally you will be part of a culture of rewards that include lunches, sporting events, days offs. We are here to support you from day one and help ou grow with us with a positive and highly motivated leadership team that is dedicated to help you get to the next level. We invest in our employees by providing continuous training, leadership development courses and more advanced sales training. We are here to do whatever it takes to help you achieve your goals!
Job Summary:
As an Install Sales Coordinator your day will consist of heavy phones, scheduling inbound and outbound unit estimates. Your primary duties will be to schedule unit estimate appointments, confirmations and pre-qualifications.
The target is to ensure excellent service standards and maintain high customer satisfaction.
What’s In It For Me?
Responsibilities:
Essential Duties & Responsibilities:
An Install Sales Coordinator’s role will include a combination of the following tasks: Answering heavy phones, scheduling inbound and outbound unit estimates. Pre-qualifying and confirming retail leads, confirming non-retail leads and canceling/rescheduling leads. Answering emails that pertain to scheduling and confirmations. Understanding the dispatch board and service calendar. May also include assisting service when the phones are busy and working the calls on hold status when necessary
Qualifications:
Minimum Qualifications:
Customer service skills (2 yr minimum, sales experience a plus),
High school diploma or equivalent.
Must be able to pass a back-ground check
Flexible schedule- must be able to work holidays, come in early, stay late or cover team members when needed.
Required Knowledge, Abilities, and Skills:
Like talking on the phones, Clear Communication Skills (written and verbal), Empathy, Great Work Ethic, Initiative, Patient, Positive, Effective listener and adaptability. Friendly and outgoing. Work with minimal supervision.
Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.
Parker & Sons designs, installs and services heating, cooling, plumbing, air quality and electrical products to provide a healthy, comfortable and convenient life for our customers.
Our associates are proud to work for a locally owned and operated company with a history of reliability and performance.
To maintain our high standards, we require an exceptional group of people who have the desire to contribute their talents and abilities and seek out opportunities to advance their expertise to forward the company’s innovation. As an employer, Parker & Sons supports goals, embraces new ideas, rewards success, and opens up career paths as far-reaching as your talent and motivation will take you.
Our mission is to provide a work environment where the long-term career growth and success of our team members are fostered.
Flexibility to work in a network of companies throughout the Parker & Sons community provides team members with the ability to advance and grow. We use FIRST:
Information and training are provided to all team members, enabling them to perform their jobs, and challenging them to achieve the highest standards.
Responsibility is placed upon team members to make Parker & Sons’ service experience superior to the industry benchmark.
Success of our team members is recognized and fostered in the corporate culture maintained at Parker & Sons.
Talent and diversification are cultivated throughout the organization, allowing the Parker & Sons philosophy to take on a special meaning.
As an employer, Parker & Sons supports goals, embraces ideas, rewards success and opens up career paths as far-reaching as your talent and motivation will take you.
Do you have the drive and dedication to help carry out the Parker & Sons mission to “Build long-lasting relationships with our customers and team members”?
If so, we’re waiting to hear from you!