HVAC Installation Manager

Mighty Plumbing, Heating, Air & Electric is seeking an experienced, results-driven HVAC Installation Manager to lead and grow our residential HVAC installation operations in the Denver market.

This hands-on leadership position is responsible for managing installation crews, driving revenue and profitability, ensuring quality workmanship, and delivering an exceptional customer experience.

We are looking for a strong leader who takes ownership, develops high-performing teams, and ensures installations are completed safely, efficiently, and profitably.

Key Responsibilities

Leadership & Team Development

• Lead, coach, and develop HVAC installers, lead installers, and apprentices.

• Establish clear performance expectations and accountability.

• Conduct team meetings, performance reviews, and technical training.

• Partner with Talent Acquisition to support staffing needs and hiring.

• Build a positive, safety-focused, and results-driven team.

Installation Operations

• Oversee daily residential HVAC installation operations, including system replacements and new installations.

• Coordinate scheduling, equipment, materials, and installation crews.

• Ensure installations are completed on time, within budget, and according to quality standards.

• Monitor installation productivity, job costing, callbacks, and workmanship.

• Ensure compliance with applicable Colorado codes, permitting, and safety requirements.

• Coordinate with sales, service, dispatch, and customer care teams.

Revenue & Profitability

• Drive installation revenue, gross profit, and departmental performance.

• Monitor labor efficiency, material costs, job profitability, and installation capacity.

• Identify opportunities to improve installation efficiency and reduce unnecessary expenses.

• Establish and achieve departmental revenue and performance goals.

• Ensure accurate job documentation and completion reporting.

Customer Experience & Quality

• Maintain high standards for installation quality and customer satisfaction.

• Resolve escalated installation concerns promptly and professionally.

• Ensure proper system startup, testing, and customer education.

• Minimize callbacks, warranty issues, and installation deficiencies.

Qualifications

Required

• 5+ years of residential HVAC installation experience.

• 2+ years of HVAC supervisory or management experience.

• Strong knowledge of HVAC equipment, installation practices, and applicable codes.

• Proven ability to manage installation crews, productivity, and job profitability.

• Strong leadership, communication, and organizational skills.

• Valid driver's license and ability to meet company driving requirements.

Preferred

• Experience managing multiple installation crews.

• Familiarity with ServiceTitan or similar software.

• Experience managing installation budgets and KPIs.

• EPA Section 608 certification.

• NATE certification or additional HVAC credentials.

Key Performance Indicators

Success will be measured by:

• Installation revenue and gross profitability

• Installation completion rates and labor efficiency

• Job costing and material expense management

• Installation quality and callback reduction

• Customer satisfaction

• Crew productivity, training, and retention

• Safety and regulatory compliance

What Success Looks Like

The ideal HVAC Installation Manager builds a highly productive installation team that consistently delivers quality workmanship, meets revenue and profitability goals, and provides an exceptional customer experience.

Join a company that values its employees, rewards performance, and believes in building strong teams.

Great People. Strong Teams. A Mighty Future!

Equal Employment Opportunity

Mighty Plumbing, Heating, Air & Electric is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants without regard to any status protected by applicable federal, state, or local law.

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