HVAC Install Coordinator - CSR

We are expanding our office teamWhat You Will Be doing: Answing incoming calls Go over after hours calls for estimates, and schedule calls for comfort consultants Maintain information for financing Coordinate and schedule installations with homeowners Create install job packets Maintain accurate customer records and keep our database currentDaily invoicing for upcoming and completed jobs, including rebates, deductions and warranties Use Service Titan daily to manage scheduling and communicationsAbility to work independently and collaborate with the team to ensure smooth operationsWhat We Are Looking For: 2 + years of experience as a schedule coordinator, dispatcher, project coordinator, or similar office experienceAdvanced customer service skills Excellent computer skills Intermediate to advanced Microsoft Office experience Organizational skills and high attention to detailService Scheduling / Coordinating experience desiredKnowledge of the HVAC industry is recommended but not requiredHigh school diploma or equivalent Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment. Work for a company that values its team like familyOpportunities to expand your skills, take on new challenges, and work with a supportive teamOver 50 years in business with a stellar reputation!

Mitchell Heating and Cooling | Rolesville NC Join a Company That Puts People FirstWe are family-owned company that has proudly served the Raleigh-Durham area since 1973. Unlike many HVAC companies, we've had consistent ownership from the very beginning, providing stability and a strong sense of community.HVAC Installation Coordinator - CSR | $20.00 - $24.00 per hour, depending on experience Hours: 7:30am -4:00pm Schedule: Monday through Friday | with occasional Saturdays during peak seasonOur Benefits: Medical insurancePaid vacation (Accrue 40 hours in first year and 80 in your two)9 Paid holidaysSick Time 401K with company matchTop of the line Technology!Work for a company that values its team like familyOpportunities to expand your skills, take on new challenges, and work with a supportive teamOver 50 years in business with a stellar reputation! We are expanding our office teamWhat You Will Be doing: Answing incoming calls Go over after hours calls for estimates, and schedule calls for comfort consultants Maintain information for financing Coordinate and schedule installations with homeowners Create install job packets Maintain accurate customer records and keep our database currentDaily invoicing for upcoming and completed jobs, including rebates, deductions and warranties Use Service Titan daily to manage scheduling and communicationsAbility to work independently and collaborate with the team to ensure smooth operationsWhat We Are Looking For: 2 + years of experience as a schedule coordinator, dispatcher, project coordinator, or similar office experienceAdvanced customer service skills Excellent computer skills Intermediate to advanced Microsoft Office experience Organizational skills and high attention to detailService Scheduling / Coordinating experience desiredKnowledge of the HVAC industry is recommended but not requiredHigh school diploma or equivalent Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment.