HVAC Inside Sales Specialist

Johnstone Supply

Palmer Township, PA

JOB DETAILS
SKILLS
Background Investigation, Blueprints, Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Support/Service, ERP (Enterprise Resource Planning), Equipment Maintenance/Repair, Facilities and Maintenance, Field Sales, HVAC, Health Insurance, High School Diploma, Industry/Trade Analysis, Inside Sales, Life Insurance, Marketing Campaign, Microsoft Office, Pricing, Product Programs, Project Tracking, Record Keeping, Refrigeration, Resolve Customer Issues, Revenue Growth, Sales Support, Technical Sales, Technical Support
LOCATION
Palmer Township, PA
POSTED
30+ days ago

Join our team at Johnstone Supply as a full-time HVAC Inside Sales Specialist in Easton, PA! In this full-time role, you will help drive our sales and provide great service to our customers.

Compensation:

  • Pay: Competitive
  • Work Schedule: This is a full-time position with hours from Monday to Friday, 8:00 a.m. to 5:00 p.m., providing you with a steady work schedule.

BENEFITS AND PERKS:

  • Medical insurance
  • Dental
  • Vision
  • Prescription coverage
  • A 401(k) with company match
  • Company-paid life insurance
  • Paid holidays
  • PTO
  • Supportive work environment

WHAT YOU'LL ACTUALLY BE DOING:

As an HVAC Inside Sales Specialist, your day will involve answering customer inquiries through phone, email, and our website. You will provide information about our light commercial HVAC products, assist with pricing, and offer technical support. You'll prepare and follow up on quotes and bids, and work closely with our outside sales team, vendors, and internal departments to ensure our customers are satisfied. You will keep track of project timelines and order statuses while maintaining accurate records in our CRM and ERP systems. You'll also participate in marketing campaigns and stay updated on new products and industry trends.


QUALIFICATIONS FOR AN HVAC INSIDE SALES SPECIALIST

  • High school diploma or equivalent
  • 2+ years of experience in HVAC sales, technical support, or inside sales
  • Proficiency in Microsoft Office and experience with CRM/ERP systems
  • Strong knowledge of HVAC systems, components, and applications
  • Ability to read blueprints, mechanical drawings, and specifications is advantageous
  • Commitment to honesty and ethical behavior, with the ability to foster a positive team environment

Experience in the light commercial HVAC industry is a plus. A technical or trade school background is also preferred.


ABOUT US:

At Johnstone Supply, we are your ultimate destination for a wide variety of unitary and specialty equipment, repair and replacement parts, and maintenance supplies tailored for residential, light commercial, refrigeration, and facilities maintenance. We empower contractors of all sizes with the products, programs, and services they need to excel in their projects, ensuring we are the trusted HVAC/R resource from start to finish. In our friendly, fun, and collaborative environment, every team member is recognized as an individual, and we genuinely value hard work and dedication, offering competitive pay, generous bonuses, and exceptional benefits. Join us and be part of a team that celebrates your contributions and supports your success!


APPLY TODAY!

If you are excited to make a difference and grow your career with us, we encourage you to apply today! Our mobile-friendly application makes it easy to get started. Join us!


Must be able to pass a background check. We also conduct pre-employment drug testing. Any job offer will be based on the results of background and drug testing.

About the Company

J

Johnstone Supply

Johnstone Supply has been providing brand name products, expert technical knowledge and superior customer service to the HVAC/R (heating, ventilation, air-conditioning and refrigeration) industry since 1953. We are locally owned and operated and are backed by the national buying power of over 400 stores and eight regional distribution centers.

COMPANY SIZE
50 to 99 employees
INDUSTRY
Wholesale Trade/Import-Export
FOUNDED
1979
WEBSITE
https://www.johnstonesupply.com/39