HVAC Field Service Supervisor

  • Full-time

Highlights

You'll remain closely connected to the field-working alongside technicians, helping solve challenging diagnostic issues, conducting ride-alongs, coaching performance, and jumping into service work when the team needs support. Comfortable Climate Heating, Air & Plumbing is looking for an experienced HVAC Service Field Supervisor to help lead and develop our residential service team across Hampton Roads, Williamsburg, and the Middle Peninsula.

Numbers & Facts

LocationGloucester Point, VA
Job TypeFull-time

Description

HVAC Service Field Supervisor$35–$38/Hour + Commission & Bonuses | Company Vehicle | Hayes, VAFull-Time | Monday–Friday | 8:00 AM–5:00 PMAre you the HVAC technician your team calls when a job gets difficult?Comfortable Climate Heating, Air & Plumbing is looking for an experienced HVAC Service Field Supervisor to help lead and develop our residential service team across Hampton Roads, Williamsburg, and the Middle Peninsula.This isn't a desk-only management position. You'll remain closely connected to the field-working alongside technicians, helping solve challenging diagnostic issues, conducting ride-alongs, coaching performance, and jumping into service work when the team needs support.It's a great fit for an experienced technician who is ready to lead others without giving up the hands-on side of HVAC.What You'll DoSupport and supervise residential HVAC service technicians in the fieldConduct ride-alongs, job observations, and performance evaluationsAssist technicians with complex troubleshooting, diagnostics, and repairsStep in on service calls, estimates, and high-demand situations when neededCoach technicians on technical skills, customer communication, and service proceduresIdentify individual training needs and help technicians improveHelp coordinate technician schedules, daily priorities, and field supportMonitor workmanship, safety, customer satisfaction, and overall service qualityHelp improve service department procedures, documentation, and workflowPromote accountability, professionalism, and teamwork throughout the departmentServe as a technical resource for technicians when challenges ariseWhat We're Looking ForThis position requires someone who has both strong residential HVAC experience and the ability to lead others.5+ years of residential HVAC service experienceStrong diagnostic and troubleshooting skillsPrevious experience as a lead technician, supervisor, trainer, or mentor preferredEPA CertificationThorough knowledge of residential HVAC systems, service, and repairComfortable providing hands-on technical support in the fieldAbility to explain technical concepts and coach technicians effectivelyStrong organization, communication, and follow-throughWillingness to hold team members accountable to company standardsCommitment to safety, quality workmanship, and customer serviceCompensation & Benefits$35–$38/hourCommission opportunitiesPerformance bonusesCompany vehicle + gas card50% employer-paid medical, dental, and vision insurancePaid holidaysPaid time offOngoing technical and leadership trainingSupport for certifications and professional developmentLocally owned company with accessible leadershipSchedule: Monday–Friday | 8:00 AM–5:00 PMOccasional overtime may be required based on business needs.Why This Role?Comfortable Climate is a locally owned HVAC, plumbing, and electrical company that values the people who make the business successful.As Field Supervisor, you'll have a direct impact on technician development, service quality, customer satisfaction, and the day-to-day success of the department. You'll have the authority to coach, the technical credibility to help solve problems, and the opportunity to influence how the team operates.If you've built a strong career in residential HVAC service and you're ready to take the next step into leadership while staying involved in the field, we'd like to hear from you.Apply today to join the Comfortable Climate team.

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