HVAC Field Service Representative

Manufacturers HVAC Field Service Representative - Boston, MA - $2,000 Sign-On Bonus

Dive into a refreshing new HVAC opportunity in the swimming pool industry! Make the Move. Make a Difference. Make it AquaCal.

COMPANY: AquaCal AutoPilot Inc. REPORTS TO: Field Service Technician Supervisor FLSA: Non-Exempt HOURS: Full-time

WHY CHOOSE US? No sales! Guaranteed 40 hours/week year-round! No on call! Imagine using your HVAC expertise by the poolside - with the industrys best heat pumps. At AquaCal AutoPilot, we are not just offering a job - were offering a career upgrade in a growing and stable industry, backed by a supportive Employee-Owned Company with nationwide recognition.

Position Summary Enjoy guaranteed 40-hour workweeks year-round, comprehensive field training, and No On-Call requirements - all while applying your HVAC expertise in a cleaner, more rewarding employee-owned environment. As a brand ambassador, youll be the face of AquaCal in the field - supporting our valued dealer network and customers with your technical know-how and excellent people skills. If you are ready to build a fulfilling career with a company that values its employees and promotes them from within, this is your moment.

Key Responsibilities:

• Apply your HVAC expertise while expanding your technical knowledge of pool heat pump systems through comprehensive field training.
• Provide high quality support to our dealer network and end users to uphold the strong reputation of the AquaCal Service Department.
• Collaborate with supervisors to ensure adherence to company standards and service excellence.
• Communicate effectively with internal stakeholders, documenting all relevant information accurately to support efficient completion of field service calls.
• During the off-season (October - April), growth opportunities as a trainer are available and you may be scheduled, with advance notice, for 2-3 weeks of regional service support in Florida, and also provide technical assistance via phone and email to dealers.
• Perform additional duties as assigned.

Other Requirements:

• HVAC Technical School AND 3+ years of field service-related experience or equivalent combination of education and experience.
• Proficient at brazing and soldering using 15%, 45% brazing and 8% soft solder.
• Clean drivers license and background.
• Current Refrigerant Handling Certification.

Physical Requirements:

• Kneel for extended periods of time.
• Twist and bend at the hips.
• Lift up to 100 lbs.
• Withstand hot and humid weather conditions for prolonged periods of time.
• Must be able to maintain core strength to grab service supplies and materials from the service vehicle multiple times daily.
• Must be able to lift and remove themselves regularly from the drivers side of a cargo van.
• Positive, enthusiastic, and flexible attitude.

Compensation & Benefits

• Participation in the Team Horner Employee Stock Ownership Plan.
• Tuition reimbursement.
• Ongoing industry training.
• Yearly performance and long service awards and events.
• Paid time off: Holiday, Vacation and Personal.
• Health, dental and vision insurance offered.
• Short/Long term disability insurance offered.
• 401K and Roth offered.
• Extensive wellness program including one-to-one coaching, healthy living seminars, exercise facilities and classes, stand-up desks and many other great incentives.
• Positive and friendly work environment.
• Merchandise discounts…and so much more!

Team Horner is an Equal Opportunity Employer and encourages growth and opportunity for all. We are a Drug-free Workplace. #INDSJ