Coaching, Communication Skills, Customer Escalations, Customer Support/Service, Documentation, Driver's License, Environmental Protection Agency (EPA), HVAC, Health Plan, Leadership, Maintenance - HVAC, On Site Support, Onboarding, Safety Standards, Team Building, Technical Recruiting
LOCATION
Phoenix, AZ
POSTED
4 days ago
HVAC Field Service Manager
Field Leadership | Technical Coach | Team Development
COMPENSATION: $110,000 to $140,000 + performance incentives | Monday-Friday | Field support and after-hours escalation as needed
Grow the technicians. Strengthen the team. Step in when it matters.
Local HVAC company is hiring a technical field leader who gets results by helping people improve. You will work directly with our technicians, build trust through consistent coaching and make sure every team member has a clear path to grow.
What You''ll Own
Coach technicians through ride-alongs, field observations, one-on-ones, skill sign-offs and practical development plans
Be available for technical questions, assist with difficult diagnostics and run service calls when the team needs field support
Give clear feedback, recognize good work and hold consistent standards for safety, workmanship, documentation and customer care
Partner with dispatch and service leadership to match calls to technician skill while creating opportunities for growth
Support onboarding, training, certifications and career-ladder advancement for technicians at every level
Review callbacks, warranty issues and customer escalations; coach the team toward stronger first-time fixes
What You Bring
Journeyman-level HVAC service background with 7+ years of field experience and strong diagnostic ability
Proven ability to coach, communicate and build trust with technicians of different experience levels
Leadership experience as a lead technician, field supervisor or service manager preferred
EPA 608 Universal certification, valid driver''s license and a safe driving record
NATE certification preferred; controls, hydronics, VRF, chiller or advanced commercial experience is valuable
Why Leaders Choose Us
Company contribution toward health coverage
401(k) plan with company match
Tool allowance and company-supported tool programs
Take-home company vehicle with fuel provided
Family-owned and operated - local leadership without corporate layers
Clear career paths with defined advancement opportunities
Paid technical training, certification support and hands-on resources
Ready to talk? If you are a strong technician who takes real pride in helping other people succeed, apply today. We want a leader who can earn the team''s trust and make every technician better.