This job was posted by https://idahoworks.gov : For more information,
please see: https://idahoworks.gov/jobs/2520452
LONG Building Technologies
LONG Building Technologies, Inc. is an Equal Opportunity Employer.
### HVAC Controls Service Technician II
Location: Boise, ID, United States
Category: Technician - Building Automation
Description
Position Purpose
As a LONG Controls Service Technician II, you will support customers by
troubleshooting and programming temperature control systems hardware and
software based on customer complaints and concerns, or as identified by
Fault Detection & Diagnostics (FDD) software. Using your education,
experience, and expertise in the commercial HVAC industry, you will
perform emergency and preventative maintenance services on installed
systems. You will also leverage your experience and skills to support
our Impact-Driven Service offering that includes Fault Detection &
Diagnostics (FDD) software and task management and resolution.
Additionally, you will provide guidance and consultation to the customer
client base regarding your job tasks and recommended solutions. You will
also mentor, coach and guide junior service technicians in a team
environment.
Pay Range: $33 - $40 per hour, plus potential profit share.
Sign on bonus of up to $3,500
Benefits
Medical, Dental and Vision Insurance, Voluntary Life Insurance,
Voluntary Accident and Critical Care Insurance, Basic Life, Short-Term
and Long-Term Disability, Employee Assistance Program (EAP), 401(k) with
Employer Matching contributions, Profit Sharing/Bonus/ Commission
Program as applicable, Paid Time Off, Paid Community Service Day, 8 Paid
holidays, Tuition Reimbursement, Pet Insurance, Legal and IDShield are
offered to eligible employees.
Essential Duties and Responsibilities
To perform this job successfully, you must be able to perform each
essential duty satisfactorily. Other duties or tasks assigned as
required. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions. The essential
functions of this position include but are not limited to:
Provide inspections and assessments of the conditions of control systems
for physical damage, wear and tear, and signs of degradation
Perform preventative maintenance such as cleaning, part replacements,
software updates, or system optimizations to minimize the risk of
failures and malfunctions
Utilize industry experience to troubleshoot any issues with systems to
identify and implement solutions
Effectively communicate with customers to answer any inquiries, offer
guidance, and resolve technical issues
Educate system users about the proper function and upkeep to products
Supply information to customers about investing into necessary
replacements or vital repairs that are key components to devices
Keep record of all repairs and maintenance and properly report issues to
the technical supervisor
The ability to Independently diagnose a broad range of complex system
issues and rectify them to the client's satisfaction and according to
LONG Standards.
Provide guidance and support to other controls service technicians about
system maintenance, troubleshooting issues and equipment recommendations
on and off the jobsite
Provide technical expertise and implement standardized procedures to
maximize control system efficiency
Program databases for supported systems to meet specified sequences of
operation and equipment manufacturers recommendations, in accordance
with LONG standards and contract documents
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Equal employment opportunity, including veterans and individuals with
disabilities.
PI283449816
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LONG Building Technologies