| Location | Hillsborough, North Carolina |
Office Location: Hillsborough, NC
Service Area: Raleigh/Durham, NC and surrounding areas
Ted's Air, Plumbing & Electric is hiring an HVAC Comfort Advisor to support continued growth in the Raleigh/Durham, North Carolina area. As a trusted name in residential home services, Ted’s is expanding its sales team with professionals who are passionate about helping homeowners make confident, informed decisions about their comfort systems.
About Us
At Ted’s Air, Plumbing, Electric, our mission is raising the bar of the home service experience, one interaction at a time. We are a locally owned and rapidly growing company built on curiosity, humility, professionalism, wholehearted commitment, and a champion’s mindset.
Our team is dedicated to delivering exceptional service while creating a supportive, respectful environment where employees can grow, feel valued, and thrive. We believe the strongest teams are built from people with diverse backgrounds, experiences, and strengths.
Why Work Here
At Ted’s, we believe great service starts with great people. We invest in training, coaching, and the tools our team needs to succeed, while fostering a supportive environment built on respect, professionalism, and trust.
Our employees are empowered to do quality work, communicate clearly with homeowners, and build long-term careers with a company that values relationships over quick fixes.
Position Overview
This role is well-suited for a consultative sales professional who enjoys working directly with homeowners and guiding them through important home comfort decisions.
The Comfort Advisor serves as the primary point of contact in the home, evaluating needs, presenting options, and recommending heating and cooling solutions that align with customer priorities.
High performers regularly achieve six-figure incomes, with typical on-target earnings ranging from $150,000 to $300,000 based on results.
Key Responsibilities
Meet with homeowners to evaluate HVAC needs and comfort concerns
Educate customers on system options, efficiency, and long-term value
Deliver a professional, low-pressure sales experience focused on trust
Create accurate proposals and present financing options when applicable
Maintain follow-up communication with prospective and existing customers
Partner with installation and service teams for a seamless customer experience
Consistently achieve performance targets while operating with integrity
Candidate Profile
Proven success in in-home or consultative sales
HVAC or residential home services experience preferred, not required
Strong communication and listening skills
Coachable and committed to continuous improvement
Self-motivated and comfortable in a performance-based role
Proficient with CRM systems and digital sales tools
Professional, customer-facing demeanor
Valid driver’s license with a clean driving record
Culture & Values
At Ted’s, success is built on more than performance. The team operates with a strong foundation of values, including:
A genuine desire to understand customer needs
Humility and a willingness to learn
High personal standards and accountability
Commitment to doing the job the right way
Professionalism that builds trust with every interaction
Compensation & Benefits
Commission-based compensation with strong earning potential
Structured onboarding and ongoing sales development
Company vehicle (local candidates) and necessary sales tools provided
Health, dental, and vision insurance
401(k) with employer contribution
Paid time off and HSA options