Human Trafficking Program Manager

YWCA of Greater Harrisburg

Harrisburg, PA

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JOB DETAILS

JOB TYPE

Full-time

SKILLS

Alliance/Partner Management, Best Practices, Case Management, Coaching, Communication Skills, Crisis Intervention, Crisis Management, Dental Insurance, Documentation, Driver's License, Federal Bureau of Investigation (FBI), Health Plan, Insurance, Interpersonal Skills, Law Enforcement, Leadership, Microsoft Office, Multitasking, Operations, Operations Management, Organizational Skills, People Management, Project/Program Management, Regulatory Compliance, Retirement Plan, Service Delivery, Time Management, United States Department of Justice (DOJ), Vision Plan

LOCATION

Harrisburg, PA

POSTED

8 days ago

The YWCA Greater Harrisburg is a leading provider of services for human trafficking victims in Pennsylvania. We currently have an immediate opening for a Human Trafficking Program Manager to oversee and support regional case management operations across 13 counties in Central Pennsylvania.

The Human Trafficking Program Manager plays a key leadership role in a U.S. Department of Justice–funded initiative, managing daily operations, supervising case managers, and providing direct services to survivors of severe forms of human trafficking. This position serves as a liaison among local, state, and federal partners, coordinates service delivery, provides crisis intervention, and ensures all services meet compliance standards and best practices.

Position Details:
·       Full-time, 37.5 hours/week | Monday–Friday, 8:00 AM–4:00 PM
·       Starting Salary: $50,000/year
·       This position may require occasional evening or weekend hours
·       Travel throughout 13 counties in Central PA is required

Successful Candidates Will Demonstrate:
·       Prior supervisory experience or ability to manage, coach, and support direct service staff
·       Strong case management and documentation skills
·       Understanding of trauma-informed and victim-centered practices
·       Strong interpersonal and professional communication skills
·       Ability to work both independently and collaboratively
·       Capacity to build and maintain partnerships with law enforcement, prosecutors, and service providers
·       High emotional intelligence, sound judgment, and crisis management abilities
·       Strong organizational and time management skills
·       Ability to manage multiple priorities and meet deadlines

Position Requirements:
·       Bachelor’s degree in Human Services or related field required (equivalent experience considered)
·       Minimum of two years of relevant experience, preferably with victims of human trafficking or other crimes
·       Completion of required trainings in sexual assault, domestic violence, and human trafficking (or willingness to complete upon hire)
·       Proficiency with Microsoft Office and electronic data tracking systems
·       Valid driver’s license, reliable transportation, and proof of insurance
·       Child abuse, criminal, and FBI clearances required prior to start

Why You'll Love Working With Us – Check Out Our Awesome Benefits!
✨ Comprehensive Health Coverage – Medical, dental, and vision plans to keep you healthy
易 Employee Assistance Program (EAP) – Because your well-being matters
❤️ Life Insurance – Peace of mind for you and your loved ones
 Short & Long-Term Disability – We've got your back when life takes an unexpected turn
 Pension Retirement Plan – Start earning a pension after just two short years of service
 403(b) Retirement Plan – Begin contributing on day one to secure your financial future
 Generous Paid Time Off – Recharge with paid time off days and sick days
 11 Paid Holidays – Extra time to relax, celebrate, and enjoy what matters most

Human Trafficking Program Manager

YWCA of Greater Harrisburg

Harrisburg, PA

About the Company

YWCA of Greater Harrisburg

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