Human Services Specialist II-Contract Manager (OAA)

Human Services Specialist II-Contract Manager (OAA)

Salary

$86,531.76 - $110,439.00 Annually

Location

Main County Campus-3000 Rockefeller Ave, Everett, WA

Job Type

Full-Time

Job Number

2026-00238

Department

Human Services

Division

Human Services Long Term Care and Aging

Opening Date

08/03/2026

Closing Date

8/19/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

Description

Join Our Snohomish County Human Services Team!

Do you have interest in making a positive impact on the community. Do you have contracts or grants experience? Looking for a new career opportunity?

Snohomish County Human Services is hiring for one (1) Human Services Specialist II (HSSII) Older Americans Act (OAA) contract manager with Aging & Disability Services. Position will collaborate with program and contract staff who are committed to providing the best possible services for Snohomish County residents.

The successful candidate will have strong leadership skills and the ability to work collaboratively and effectively with fellow team members, contracted providers, community partner agencies and stakeholders, division and department heads, and members of the public. This position will support contract management work within the LTCA Unit and provide technical assistance, training, and support to contracted service providers. Additional duties as assigned.

This is a hybrid position, and the successful candidate will be required to work in the office as assigned and/or according to the business needs of the work unit.

Position includes:

• Perform day-to-day contract management, including contracting and contract monitoring, as well as complaint and/or issue resolution with contracted providers.
• Provide technical assistance and contract-compliance training to contracted provers.
• Implement as required or directed, various County, State, Federal laws/rules/guidance pertaining to contract and program requirements.
• Coordinate and/or participate in various LTCA program activities, special projects, committees and workgroups, and strategic planning as business needs require.

About You:

You are a highly motivated and organized individual with:

• Professionalism with strong attention to detail and an understanding of system-based process
• Excellent interpersonal and communication skills, including good listening skills
• Highly effective time-management and task prioritization skills
• Initiative, consistency, trustworthiness and dependability
• An understanding of confidentiality and discretion
• Decision-making skills, including accepting responsibility for decision outcomes
• Creative-thinking and problem-solving skills
• Flexibility and graceful adaptability to change

To Be Considered:

Applicants must electronically submit an application through Snohomish County's NeoGov site by 11:59 p.m. on the closing date. A resume and cover letter are required, along with a copy of your drivers license. When your application is complete, verify the information and make sure there is nothing missing. Be sure to verify your education and/or experience comply with the minimum requirements section of this posting. Click on APPLY & SUBMIT and then click on CHECK APPLICATION STATUS. If you have problems with your application, please contact NeoGov Application Support at 855-524-5627

About Human Services:

The Human Services Departments mission is to help all persons meet their basic needs and develop their potential by providing timely, effective human services and building community. The Human Services Department includes 350+ diverse, friendly and dedicated employees who benefit from outstanding benefits and competitive wages. Employees are appreciated and have the opportunity to make a real difference in our community. Snohomish County is thriving and is a great place to live, work, play, and raise a family. We strive to not only provide a meaningful job, but a life-long career at Snohomish County.

BASIC FUNCTION

To perform responsible professional work in the planning, development, coordination, implementation and evaluation of human services programs either through direct services or by sub contractual arrangements.

Job Duties

STATEMENT OF ESSENTIAL JOB DUTIES

• Coordinates assigned program planning and development activities of complex programs with supervisors, administrators, other department staff, other county departments, other government agencies, private service organizations, citizen groups, and other organizations as necessary.
• Develops and conducts needs assessments and prepares comprehensive program plans, goals, and objectives, program budgets and contract documents for human services programs as assigned.
• Coordinates the data collection and reporting requirements for, assigned programs, including the organization and computerization of such reports; prepares analysis of data.
• Develops and negotiates contracts and service agreements with program subcontractors; monitors contract compliance and reviews and evaluates subcontractor performance for quality assurance and prepares monitoring reports and corrective action plans.
• Participates in the development of programmatic budgets within areas of assigned responsibility; participates in negotiation and execution of contracts with federal, state and other funding sources; provides ongoing monitoring of internal program budget(s); makes recommendations for modifications as necessary.
• Provides a variety of information and technical assistance to program subcontractor and potential subcontractors as necessary.
• Researches and prepares applications to obtain funding for various projects, studies or programs as assigned.
• Provides staffing for advisory boards and committees; provides group facilitation for community groups and committees to accomplish program goals.
• Keeps informed of and provides interpretation of federal, state and local regulations and guidelines relating to assigned program areas.
• Provides community leadership and mobilization for assigned areas; provides community education and training including coordination of community events.
• Facilitates funding application processes, including request for proposals.
• Works in a cross disciplinary and interdepartmental manner to best meet the needs of the departments clientele.

STATEMENT OF OTHER JOB DUTIES

• Oversees activities of student interns and volunteers as assigned.
• Performs related duties as required.

WHEN ASSIGNED TO DIVISION OF HOUSING & COMMUNITY SERVICES

• Be familiar with affordable housing activities including preparing down-line capital contracts and be knowledgeable of mortgages, subordination agreements, title insurance and other real estate documents. May work with escrow agencies and attend property closings, record required security documents, evaluate and take necessary action to protect the countys interest in the event of property foreclosures or agency bankruptcy.
• Inspect multi-family housing units for health, safety and code violations, monitor projects to ensure that the intended use of the property has been maintained for the required term of the contracts, ensures compliance with fair housing, tenant income requirements, and other regulations, writes inspection reports and notifies property managers and agencies of violations with required work orders and perform follow-up monitoring activities.

Minimum Qualifications

A Bachelors degree in business or public administration, one of the social sciences or other field directly related to human services; PLUS, two (2) years progressively responsible experience in human services program planning, grant preparation and management or in a closely related field; OR, any equivalent combination of training and/or experience that provides the required knowledge and abilities. Must pass job related tests.

SPECIAL REQUIREMENTS

A valid Washington State Drivers License, unrestricted except as to vision, is required prior to appointment.

Additional Information

KNOWLEDGE AND ABILITIES

Knowledge of:

• human services and governmental agencies, programs and resources
• grant writing methods, principles and applications
• application of relevant federal, state and local laws, codes, rules, regulations and guidelines to human services programming and operations
• research principles and methods; the use of computer technology
• programmatic best practices
• specific populations served by human services programs

Ability to:

• develop human services programs, plans for services and operation
• establish and maintain effective working relationships with public, co-workers, governmental officials, citizen groups and advisory boards
• develop and maintain complete and accurate records
• analyze problems and prepare alternative strategies for solution
• gather, analyze and evaluate program, statistical and financial data
• perform data management requirements and updates on personal computer
• provide training to community groups and agencies as required
• communicate effectively orally and in writing

SUPERVISION

This position receives direction from a programmatic supervisor, division administrator or the Director of Human Services, as assigned. The work is performed with limited supervision and is reviewed through meetings, reports and results obtained.

WORKING CONDITIONS

The work is performed in the usual office environment with trips to locations throughout the county to attend community meetings and coordinate program activities. The employee is required to work evenings, weekends and holidays as necessary.

The work may also involve site visits to client residences and as required, inspection of work performed at client homes including crawl spaces and attics.

Snohomish County is an Equal Employment Opportunity (EEO) employer.

Accommodations for individuals with disabilities are provided upon request.

EEO policy and ADA notice

Snohomish County offers a comprehensive benefits package to employees that receive a regular appointment who work at least 20 hours a week.

Visit www.snohomishcountywa.gov/Benefits to learn more about the following benefits.

County Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Retirement
• Basic Group Term Life Insurance/ Accidental Death and Dismemberment (AD&D) Insurance
• Long Term Disability (LTD)
• Commuting Benefits
• Employee Assistance Program (EAP)
• Partners for Health Employee Wellness Program
• Leave & Holidays

Voluntary Benefits

• Deferred Compensation 457(b)
• Supplemental Group Term Life Insurance
• Additional Accidental Death and Dismemberment Insurance (AD&D)
• Flexible Spending Accounts (FSA)
• Supplemental Individual Insurance Policies

Healthcare Premiums

• Regular full-time employees: If you work 35 or more hours per week, you will pay these monthly premiums for medical insurance. The County pays the monthly premiums for vision, dental, and basic life insurance.
• Regular part-time employees: If you work between 20 and 34 hours per week, you will pay pro-rated monthly premiums for medical, dental, vision, and basic life insurance. The Countys contribution toward the premium for an employee in a regular part-time appointment will be pro-rated in an amount equal to the F.T.E. percentage the employee is assigned.

Note: Temporary employees, seasonal employees and paid interns may be eligible for medical insurance benefits. Review the Countys ACA Employer Shared Responsibility Guide to learn more.

01

Following are a series of supplemental questions to assess your job-related experience and qualifications. Please note that as part of the screening process, your responses will be reviewed in conjunction with your general on-line application. The employment history and education detailed in your general on-line application must validate/support your responses to the supplemental questions. If your responses cannot be validated, you will not proceed to the next step of the review selection process, A resume must be submitted, but it will not substitute for the general on-line application or supplemental questions; responses such as "see resume" or "see application" will not be considered. Do you agree to answer each question truthfully and that your responses can be supported by your general on-line application/work history and by your references?

• Yes
• No

02

This posting requires that the applicant attach a resume and cover letter. An application packets without these documents will not proceed to the next step of the review/selection process. Have you attached the required documents?

• Yes
• No

03

Do you possess or can you obtain prior to employment, a Washington State Drivers License, unrestricted except as to vision and are you legally able to drive?

• Yes
• No

04

What level of college or university education have you completed?

• Bachelors degree in behavioral or health science or higher
• Associates degree
• Technical degree
• No degree

05

What area of study was your degree in?

• Business or Public Administration
• Social, Health, or Human Services (e.g. Social Sciences)
• Other field directly related to social, health, or human services
• Field unrelated to social, health, or human services
• No degree

06

If you selected "other field directly related to human services" please indicate what field. If you did not select "other field directly to Human Services" enter N/A.

07

How many years of experience do you have in social, health, or human services contract management or a closely related field?

• No experience to less than one year experience
• One year to less than two years experience
• Two years to less than three years experience
• Three years to less than to less than five years experience
• Five years or more experience

08

What sector(s) best describe(s) your work experience?

• Public sector
• Non-profit or not-for-profit sector
• For-profit sector
• None of the above

09

How many years of experience do you have implementing federal, state, and/or local regulations and guidelines related to service delivery and/or program or contract management?

• No experience to less than one year experience
• One year to less than two years experience
• Two years to less than three years experience
• Three years to less than to less than five years experience
• Five years or more experience

10

Please describe your work experience in social, health, or human services. A full response will include where you obtained the experience, how many years of experience you have, your role, and details regarding work performed. Please include any use of technology.

11

Please describe your work experience in contract management. A full response will include where you obtained the experience, how many years of experience you have, your role, and details regarding work performed. Please include any use of technology.

12

Please share what interests you about this position and why your knowledge, education, skills, and experience make you the best candidate for this position.

Required Question

Employer Snohomish County

Address 3000 Rockefeller Ave M/S 503

Everett, Washington, 98201

Phone (425) 388-3411

Website http://www.snohomishcountywa.gov/2553