Human Services Case Manager

Human Services Case Manager

Salary

$49,755.00 - $69,657.00 Annually

Location

Dade City, FL

Job Type

Full Time

Job Number

14301-0926

Department

Community Services

Division

Human Services

Opening Date

09/25/2026

Closing Date

10/1/2026 11:59 PM Eastern

Salary Range

$49,755.00 - $69,657.00

Pay Grade

P37 (Exempt position)

Salary Disclosure

Pay rates are based on education, skill, experience level and internal equity.

• Description
• Benefits
• Questions

General Description

JOIN OUR TEAM AS A HUMAN SERVICES CASE MANAGER

This role involves professional social work in the Countys Community Services Department, Human Services Division.

THIS IS A GRANT FUNDED POSITION

Essential Job Functions

Interviews social welfare applicants. Evaluates applicants resources, including assets, income, employability, family status, and State or Federal assistance received. Makes recommendations for funding or denial of service based on established policies, procedures, laws, and regulations.

Counsels indigent and at risk citizens on how to deal with social, emotional, or financial problems within their own limitations. Encourages self-sufficiency and independence of social service programs when possible.

Performs related work as required

Knowledge, Skills and Abilities

• Knowledge of the principles and practices of social service work.
• Knowledge of County laws, rules, and regulations related to the providing of public assistance and medical care.
• Knowledge of related social service activities.
• Ability to achieve rapport and to establish effective relationships with applicants, their relatives, other interested persons, and community human service providers.
• Ability to prepare complete, concise, meaningful, and accurate written reports and maintain Case Worker notes in client files.
• Ability to establish and maintain good relations with fellow employees and the public.
• Ability to make sound judgments.
• Ability to work autonomously and creatively on new projects.

Minimum Requirements

PHYSICAL SKILLS: Ability to communicate effectively using verbal, written and visual communication.

EDUCATION, TRAINING AND EXPERIENCE: Graduation from an accredited college or university with a Bachelors Degree in Social Science or a related field OR an Associate degree and two (2) years experience in the human services field. Must be able to type (no minimum speed requirement), and use calculator and telephone. Computer/data entry experience is preferred. Experience working with people affected by opioid use disorder, substance use disorder, and/or experience working with housing support services preferred.

LICENSES, CERTIFICATIONS OR REGISTRATIONS: Must possess a valid Florida Drivers License.

ADA STATEMENT: A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.

DRUG-FREE WORKPLACE: Pasco County BOCC is a drug-free workplace in accordance with Federal and Florida law.

EMERGENCY RESPONSE/RECOVERY ACTIVITIES: All employees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.

VETERANS PREFERENCE: Under Section 295.07, F.S., Chapter SSA-7, Pasco County BCC provides to Veterans, that preference in appointment will be given to preference-eligible applicants.

PASCO COUNTY WAS VOTED ONE OF THE NATIONS TOP WORKPLACES FOR 2021

Benefits include:

• Florida Retirement System (FRS) retirement plan
• PTO (Paid Time Off)
• Paid holidays
• Group insurance
• Tuition reimbursement
• Deferred compensation
• Medical leave pool
• Annual medical leave buy-back
• Mid-management/Professional grade, and management personnel may receive 40 hours of admin leave per calendar year.

Effective July 1, 2011, FRS members must contribute 3% of their salary as retirement contributions, on a pre-tax basis (the salary is reduced by the amount of the employee contribution before determining the federal income tax deduction). The employer will automatically deduct the employee contributions.

01

I am aware that the following supplemental questions will determine my eligibility for this position.

• Acknowledge
• Decline

02

Are you a current Pasco County BOCC employee?

• Yes
• No

03

Which best describes your highest level of COMPLETED education?

• GED
• High School
• Associate degree
• Bachelors Degree
• Masters Degree
• Doctorate
• None of the above

04

Which best describes the years of experience you have in the human services field?

• Ten or more years of experience
• Nine years but less than ten
• Eight years but less than nine
• Seven years but less than eight
• Six years but less than seven
• Five years but less than six
• Four years but less than five
• Three years but less than four
• Two years but less than three
• One year but less than two
• Less than one year of experience

05

Do you possess a valid Florida drivers license or have the ability to obtain the license within 30 days from date of hire?

• Yes
• No

06

Are you a veteran who served as a member of the armed forces of the United States during a period of war, defined in Title 38, U.S.C., and who was separated from such service under honorable conditions, or the surviving spouse of any such veteran? (SUPPORTING DOCUMENTION IS REQUIRED AT THE TIME OF SUBMISSION OF APPLICATION OR NEXT BUSINESS DAY).

• Yes
• No

07

I hereby acknowledge that Pasco County BOCC is a drug-free workplace in accordance with Federal and Florida law, and consent to pre-employment drug/alcohol testing, and agree to abide by the program and policy if employed by Pasco County BOCC.

• Acknowledged
• Declined

08

Are you legally authorized to work in the United States? Note: If hired, a Form I-9, Employment Eligibility Verification, must be completed at the start of employment.

• Yes
• No

09

Have you recently retired from the Florida Retirement System (FRS) Pension Plan or Investment Plan within the last 6 months?

• Yes
• No

10

Have you recently taken a distribution from the Florida Retirement System (FRS) Pension Plan or Investment Plan within the last 6 months?

• Yes
• No

11

If so, please provide the date.

12

Please specifically explain how your prior work experience and education match the qualifications for this position. (1000 characters or less)

13

How did you hear about this position?

• Billboard
• Facebook
• Friend/Family Referral
• Indeed
• Instagram
• Job Fair
• LinkedIn
• Magazine publication
• Nextdoor
• Pasco County employee
• Pasco County Facebook Page
• Pasco County website/Governmentjobs.com
• Pasco County Traffic Sign
• Utility bill insert
• X/Twitter
• YouTube
• Other

14

If a Pasco County employee referred you, please provide the name of the employee. If none, write N/A.

Required Question

Employer Pasco County

Address 7536 State Street

New Port Richey, Florida, 34654

Phone (727) 847-8030

(727) 847-8103

Website http://www.pascocountyfl.net