Human Services Assistant Director

Human Services Assistant Director

Salary

$91,020.80 Annually

Location

1392 E Vine St, Kissimmee, FL 34744, FL

Job Type

Full-time

Job Number

02962

Department

HUMAN SERVICES

Opening Date

05/28/2026

Closing Date

6/30/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

General Description of Duties

Position subject to close at any time

PURSUANT TO SECTION 110.205(2) OF THE FLORIDA STATUES, THIS POSITION IS EXEMPT FROM VETERAN'S PREFERENCE.

NOTE TO INTERNAL APPLICANTS:INTERNAL CANDIDATES IN THE SAME CLASSIFICATION AND/OR PAY GRADE AS THE POSITION POSTED WILL NOT RECEIVE A PAY ADJUSTMENT IF SELECTED.

Under executive direction, the purpose of the position is to perform highly responsible work managing Federal, State, and locally funded programs associated with Housing, Community Development, and/or Community Services. Programs may consist of, but are not limited to, the Housing Choice Voucher Program (Section 8), Community Development Block Grant (CDBG), HOME Investment Partnership (HOME), Emergency Solutions Grant (ESG), State Housing Initiatives Partnership Program (SHIP), Shelter Plus Care, and other department programs targeted to serve low to moderate income County residents. Employees in this classification function at middle management level to develop goals within available resources with the determination and implementation of eligibility, continued eligibility, maintenance of files, determination of proper rent rates, rent increases, and compliance with policies and procedures (e.g., US Department of Housing & Urban Development (HUD), Florida Housing Finance Corporation (FHFC), Florida Department of Economic Opportunity (DEO), etc.). Work includes the preparation of a variety of grant applications necessary to provide a range of opportunities.

Essential Job Functions

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

• Develops, implements, and manages operations in support of division goals and objectives; coordinates activities with other departments and agencies as needed.

• Develops and revises policies and procedures for the successful implementation of programs.

• Develops short and long-term plans; gathers, interprets, and prepares data for various reports and makes recommendations; evaluates work procedures, schedules, and workflow.

• Assist with the development of program budgets and monitors ongoing to ensure programs are operating within established financial parameters.

• Supervises, trains, schedules, and evaluates the work of supervisory and professional staff; communicates plans, policies, and procedures to staff; assists in performing the duties of staff.

• Prepares and delivers presentations to the Board of County Commissioners, Affordable Housing Advisory Committee (AHAC), Community Development Block Grant Task Force (CATF), Not-for-Profit Agencies, Lenders, Realtors, and other community groups; provides professional advice and recommendations to the Department Director.

• Researches grants for which Osceola County may be eligible to make application.

• Provides the appropriate department with technical assistance needed to submit grant applications.

• Prepares grant applications for Housing and Community Programs, as appropriate, ensuring coordination with the necessary not-for-profit agencies, councils, or advisory boards.

• Monitors all grants for reporting requirements and provides assistance and direction to Project Directors, as needed.

• Ensures all functions and programs under charge are performed within established budgetary parameters, to include performing cost control activities, monitoring revenues and expenditures, and ensuring sound fiscal control.

• Schedules meetings for the various Citizens Advisory Boards as required by Federal and State Regulations.

• Performs a variety of critical recordkeeping and administrative duties; manages and maintains department recordkeeping, filing systems, and relevant materials appropriate to assigned unit(s).

• Assists with specialized projects to support the administrative processes of the division.

• Performs duties as assigned/necessary which are related, or logical in assignment to the position.

Minimum Qualifications

Education: Bachelors Degree in Public Administration, Political Science, Business Management or related field;

Experience: Five (5) years progressively responsible Housing and/or Community Services experience related to the essential job functions, three (3) of which must have been in a supervisory capacity. Demonstrated experience performing grant funding/management required.

Miscellaneous: Must possess and maintain a valid Florida Drivers License.

Knowledge, Skills and Abilities

• Ability to effectively manage a staff comprised of supervisory and professional employees engaged in carrying out departmental functions.
• Extensive knowledge of house sales, closing qualifications, and mortgage closing activities for home buyers' assistance.
• General knowledge of contract management and an understanding of community development projects, including economic development, housing rehabilitation, and emergency rehabilitation.
• General knowledge of the Consolidated Plan, Annual Action Plan, Citizen Participation Plan, Analysis of Impediments, and any other required plan, policies, and documents for implementation of all programs. Ability to ensure documents are in compliance with federal and local applicable rules and regulations.
• Extensive knowledge of the general operations and procedures of a Public Housing Agency (PHA).
• Extensive knowledge of the purposes, policies, and regulations of the Housing Agency as established by the Board of County Commissioners, as set forth by HUD regulations.
• Extensive knowledge of requirements, rules, and regulations for Housing Assistance Plans (HAP).
• Extensive knowledge of requirements, rules, and regulations for federal and state funded programs such as CDBG, ESG, HOME, NSP, and SHIP; extensive knowledge of requirements, rules, and regulations for Section 8 housing.
• Ability to understand, follow, and supervise written and oral instructions.
• Ability to communicate effectively verbally and in writing.
• Skill in establishing and maintaining effective working relations with all levels of management, employees, other departments, officials, and the general public; skill in the principles and techniques of customer service skills.
• Skill in preparing complex correspondence, summaries, and reports in a clear and concise manner; skill in business English, e.g., correspondence formats, spelling, punctuation, and grammar.
• Ability to access, operate, and maintain various software applications.
• Ability to operate basic office equipment, e.g., computer terminals, printers, copy machines, telephone systems, and facsimile machines.
• Skill in reading, updating, and maintaining various records and files; skill in complex administrative support functions, e.g., records maintenance, data analysis, reports processing, and documentation proofing.

PHYSICAL DEMAND REQUIREMENTS:

Physical Demand: Sedentary

• 10 pounds maximum lifting.
• Occasional (up to 1/3 of the work time) lifting, carrying, pushing, and pulling.
• Some occasional walking or standing may be required.
• Expressing or exchanging ideas by spoken word or perceiving sound by ear.
• Good eyesight for production or the safety of self and others.

Employee Benefits

Welcome to a workplace that values you. Osceola County offers a comprehensive benefits package to fit your needs and the needs of your family.

Join us in making a difference in our community, knowing we're here to support you every step of the way.

Group Health, Dental, Vision, and Life Insurance

Medical and Dental Insurance at no cost to the employee. In addition, the County contributes 83.5% to the dependent(s) premium coverage.

Deductions Per Paycheck - HRA Base Plan

Coverage

Employee

Employee + 1

Family

Health-HRA Base

$0.00

$130.46

$202.93

HRA Buy-Up

$37.60

$174.33

$271.19

Dental Base

$0.00

$12.72

$23.42

Dental Buy-Up

$3.35

$19.24

$32.63

Vision

$3.42

$6.84

$9.15

Short-Term Disability

$0.00

N/A

N/A

Long-Term Disability

$0.00

N/A

N/A

Short-Term and Long-Term Disability

At no cost to the employee. The County offers Short-Term and Long-Term Disability at 60% of the employee's weekly base salary. The employee has the option to purchase an additional 10% coverage.

Employee Assistance Program (EAP)

EAP provides confidential counseling and referral services to employees and their family members at no cost.

Employee Wellness Program

Employee Wellness Program promotes a variety of activities to encourage total well-being including physical, emotional, and financial health. Rewards can be earned.

Gym Membership Reimbursement

Gym Membership Reimbursement, up to $20.00 per month.

Basic Life Insurance Policy

At no cost to the employee, equal to one time the employee's annual salary, rounded to the next thousand dollars. Employees can opt to buy additional Life Insurance.

Employee Health Center

The County provides a private health center for County Employees and eligible dependents. The Employee Health Center offers an array of primary care services, including sick visits, enhanced by x-ray services, pulmonary tests, lab work, and a dispensary offering over 200 generic medications onsite. Services at the Health Center are offered at no cost to the employees and their eligible dependents.

Employees who are enrolled on the County's Medical plan have access to the Employee Health Center on day one of employment. The Health Center is available to patients 8 years of age and older.

Vacation & Sick Leave Accruals

Service Time

Accruals Per Month

1 month - 5 years

8 hours

5 years and 1 month - 10 years

10 hours

10 years and 1 month - 15 years

12 hours

15 years and 1 month - 20 years

13.34 hours

20 years and over

16.66 hours

Sick Leave Accruals

Classification

Accruals Per Month

Full time employees

8 hours

Part time employees

4 hours

Paid Holidays

Paid Holidays + 1 Floating Holiday (to be chosen by the Employee)

• New Years Day
• Martin Luther King Jr. Day
• Memorial Day
• Juneteenth
• Independence Day
• Labor Day
• Veterans Day
• Thanksgiving Day
• Thanksgiving - Day After
• Christmas Eve
• Christmas Day

Administrative Leave

40 hours of Administrative Leave per fiscal year for Exempt employees.

Sick Leave Bank

Available to employees experiencing a catastrophic medical related event, with up to 240 hours per fiscal year. Enrollment required.

Vacation/Sick Leave Buy-Back Program

Eligible employees may sell back up to eighty (80) hours of accrued leave per fiscal year. (This program is subject to availability of funds and may be amended or terminated at any time without notice.)

Paid Bereavement Leave

Up to five (5) working days off.

Tuition Reimbursement

Up to $1,600 per Fiscal Year, for degree seeking employees. Degree must be related to employee's current position.

Membership in the Florida Retirement System

The County is a Florida Retirement System Employer! For Fiscal Year 2025, County contribution for Regular Class members is 13.63%, subject to a mandatory 3% employee contribution. Rates and Contributions are set by Florida Legislation.

A 457b Deferred Compensation Program

A 457b Deferred Compensation Program is also available to help employees boost their retirement saving goals, with pre-tax and post-tax contributions, as well as IRA plan options. Employee sponsored.

Employee Recognition Program

We see your hard work, and we celebrate it! Through our Employee Appreciation Committee and the "Youve Been Caught Doing Good" program, we recognize outstanding performance or accomplishments with prizes including monetary rewards and merchandise.

01

Do you possess a Bachelors Degree in Public Administration, Political Science, Business Management, or a related field? If so, please list your major. (Education must be demonstrated in the "Education" section of the application.) If no, list N/A.)

02

Briefly list the number of years and explain your professional level of experience in Housing and/or Community Services related to the essential job functions. (Experience must be demonstrated in the "Work Experience" section of the application.) If none, list N/A.

03

Briefly explain your experience preparing and managing annual budgets. (Experience must be demonstrated in the "Work Experience" section of the application.) If none, list N/A.

04

Briefly explain your experience in grant funding/management. (Experience must be demonstrated in the "Work Experience" section of the application.) If none, list N/A.

05

Briefly list and explain your supervisory experience. (Experience must be demonstrated in the "Work Experience" section of the application.) If none, list N/A.

06

Do you possess a valid Drivers License? If yes, what state?

Required Question

Employer Osceola County

Address 1 Courthouse Square, Suite 4200

Kissimmee, Florida, 34741

Phone 407-742-1200

Website http://www.osceola.org