Human Resources Specialist (Information Systems)

  • $121,785–$169,538 Per Year

Highlights

In order to qualify for the Human Resources Specialist (Information Systems) position which falls under the 0201 occupational Series, you must meet the following requirements by 11:59 pm EST on 10/23/2026: RELEVANT YEARS OF EXPERIENCE: Applicants must meet the following relevant years of experience to qualify for this AD-0201- Band C (GS-13 equivalent) position: 6 years of relevant experience providing Tier 2 technical support for Human Resources Information Technology (HRIT) systems by installing, configuring, troubleshooting, and maintaining computers, mobile devices, peripherals, and enterprise collaboration platforms; AND performing vulnerability remediation, managed IT asset inventories, coordinatedsystem upgrades and deployments, and collaborating with infrastructure teams, cybersecurity personnel, andvendors to resolve incidents and sustain reliable HR IT operations. The Food and Drug Administration is the regulatory, scientific, public health, and consumer protection agency responsible for ensuring that all human and animal drugs, and medical devices are safe and effective, that cosmetics, foods, food additives, drugs and medicated feeds for food producing animals, and radiation emitting devices are safe, and that all such products marketed in the United States are adequately, truthfully and informatively labeled and safely and properly stored, transported, manufactured packaged and regulated.

Numbers & Facts

LocationSilver Spring, MD
Salary$121,785–$169,538 Per Year

Description

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Human Resources Specialist (Information Systems)

Department of Health and Human Services

Food and Drug Administration

Office of Operations (OO), Office of Talent and Workforce Solutions (OTWS)

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  • Summary
  • This job is open to
  • Duties
  • Requirements
  • How you will be evaluated
  • Required documents
  • How to apply

Summary

This position is being filled under a stream-lined hiring authority, Title 21 of the United States Code (21 US Code 379d-3a) as amended by the 21st Century Cures Act of 2016, section 3072 and the Consolidated Appropriations Act of 2023, Section 3624. The candidate selected for this position will serve under an excepted appointment and be paid under the provisions of this authority. This position is being recruited based on the Title 21 Pay Table 7, Band C (GS-13). Schedule A candidates only.

Learn more about this agency

Summary

This position is being filled under a stream-lined hiring authority, Title 21 of the United States Code (21 US Code 379d-3a) as amended by the 21st Century Cures Act of 2016, section 3072 and the Consolidated Appropriations Act of 2023, Section 3624. The candidate selected for this position will serve under an excepted appointment and be paid under the provisions of this authority. This position is being recruited based on the Title 21 Pay Table 7, Band C (GS-13). Schedule A candidates only.

Learn more about this agency

Overview

Help

Accepting applications

Location

1 vacancy in the following location:

Silver Spring, MD

No matching locations found.

Work site options

Telework eligible Yes-as determined by the agency policy. Remote job No Relocation expenses reimbursed No Salary $121,785 - $169,538 per year Pay scale & grade

AD 00

Promotion potential 00

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required 25% or less - You may be expected to travel for this position.

Appointment type Permanent

Occupations and job series

  • 0201 Human Resources Management

Supervisory status No Federal service type This job is in the Excepted Service Represented by a union No

Drug test No Security clearance Other Position sensitivity and risk Moderate Risk (MR)

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

  • Suitability/Fitness

Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number FDA-OO-26-T21-13089066-ZT Control number 889222700

This job is open to

Help

Individuals with disabilities

Individuals who are eligible under Schedule A.

Clarification from the agency

You must be a U.S. Citizen or U.S. National. Foreign nationals or legal permanent residents are not eligible for consideration. This is a 21st Century Cures Act authority announcement. Traditional federal rules regarding rating, ranking, and veterans preference do not apply.

Duties

Help

  • Provides technical support for HR applications and enterprise collaboration technologies, including Microsoft Office, Outlook, SharePoint, remote-support technologies, service-management platforms, and other in-house or HR-specific applications.
  • Provides technical assistance and guidance to HR staff and other customers, translates technical issues into understandable business terms, develops user instructions or training as needed, and promotes effective use of HRIT technologies.
  • Troubleshoots HR VPN, wireless, DNS, and connectivity issues, coordinating with technical teams and vendors to resolve cross-team problems.
  • Provides Tier 2 HRIT support by resolving system, software, hardware, network, and account issues; installs and maintains IT equipment and documents resolutions.
  • Maintains accurate technology asset and configuration records, including hardware inventories, property records, and equipment assignment; supports lifecycle management, deployment, repair, replacement, and accountability of IT assets.
  • Administers Windows systems, Active Directory accounts and groups, permissions, endpoints, and management tools; handles account activation, access changes, and inactive-account removal under established procedures.

Requirements

Help

Conditions of employment

  • U.S. Citizenship requirement or proof of being a U.S. National must be met by closing date.
  • The candidate selected for this position will serve under a career or career-conditional appointment within the competitive service.
  • Direct Deposit: You will be required to have all federal salary payments electronically deposited into a bank account with a financial institution of your choice.
  • FDA participates in e-Verify: All new hires must complete the I-9 form; this information will be processed through e-Verify to determine your employment eligibility. If a discrepancy arises, you must take affirmative steps to resolve the matter.
  • Males born after December 31, 1959, must be registered with the Selective Service. Please go to http://www.sss.gov for more information.
  • Background Investigation Requirement: All employees must pass a security investigation. Failing to pass the background check may be grounds for removal or legal action. If hired, you may be subject to additional investigations at a later time.
  • Certification of Accuracy: All information concerning eligibility and qualification is subject to investigation and verification. False representation may be grounds for non-consideration, non-selection, or appropriate legal action.
  • Probationary periods are required for new employees appointed to competitive service positions for the first time; or reinstated employees who return after a break in service of 30-days or more and who have not completed a probationary period.

Qualifications

In order to qualify for the Human Resources Specialist (Information Systems) position which falls under the 0201 occupational Series, you must meet the following requirements by 11:59 pm EST on 10/23/2026:

RELEVANT YEARS OF EXPERIENCE: Applicants must meet the following relevant years of experience to qualify for this AD-0201- Band C (GS-13 equivalent) position: 6 years of relevant experience providing Tier 2 technical support for Human Resources Information Technology (HRIT) systems by installing, configuring, troubleshooting, and maintaining computers, mobile devices, peripherals, and enterprise collaboration platforms; AND performing vulnerability remediation, managed IT asset inventories, coordinatedsystem upgrades and deployments, and collaborating with infrastructure teams, cybersecurity personnel, andvendors to resolve incidents and sustain reliable HR IT operations.

Education

THERE IS NO EDUCATIONAL REQUIREMENT OR SUBSTITUTION FOR THIS POSITION.

Additional information

Additional Conditions of Employment:

  • Pre-employment physical required: NO
  • Drug testing required: NO
  • License required: NO
  • Mobility agreement required: NO
  • Immunization required: NO
  • Bargaining Unit: NO
  • Telework eligible position: YES, at the discretion of the supervisor.

Additional Information:

  • Additional selections may be made for similar positions within the commuting area(s) of the locations listed through this vacancy announcement.
  • Incentives may be authorized; however, this is contingent upon funds availability. If authorized, certain incentives will require you to sign a service agreement to remain in the Federal government for a period of up to 3 years. Note: This statement does not imply nor guarantee an incentive will be offered and paid. Incentives include the following: moving expenses, recruitment or relocation incentive; student loan repayment, superior qualifications appointment, creditable service for annual leave for prior non-federal work experience or prior uniformed military service, etc.
  • If you are serving, or have served in the last 5 years (from 10/23/2026) as an Executive Branch political, Schedule C, or Non-career SES appointee, HHS/FDA may be required to obtain approval by the Office of Personnel Management (OPM) prior to beginning employment. You can find out if you have held one of these appointment types by looking at your Standard Form 50s in your Electronic Official Personnel Folder (eOPF), in Section 5 where the legal authorities are listed. If you have served or are currently serving, you must provide a copy of your SF-50, Notification of Personnel Action, documenting this appointment. In addition, you will be required to respond to the question in the assessment and certify your responses to the questionnaire. See Political Appointee FAQ - OPM for more.

Applicants selected for this position will be subject to reasonable suspicion and post-accident drug testing upon hiring. To demonstrate commitment to the HHS goal of a drug-free workplace and to set an example for other Federal employees, employees not in a testing designated position may volunteer for unannounced random testing by notifying their Drug-free Federal Workplace Program Point of Contact upon hiring.

Before applying, applicants are encouraged to learn more about federal human resources careers by visiting the HR Career Compass website.

Active-duty U.S. Public Health Service Commissioned Corps Officers are encouraged to apply. If selected, officers may either (1) remain on active duty assigned to the designated billet for PHS assignment, or (2) separate or retire from the Commissioned Corps before entering a Title 21 civilian appointment.

All requirements must be met by the closing date of this announcement (10/23/2026); only education and experience gained by this date will be considered. You must continue to meet all requirements throughout the entire hiring process.

Expand Hide additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

This is a Title 21 announcement. Traditional rating and ranking of applications, and veterans preference does not apply to this vacancy. You will be evaluated against the basic qualifications and if found qualified, you will be referred to the Hiring Manager for consideration.

If you are referred to the hiring manager for consideration, you may be further evaluated based on an interview; review of requested work samples, writing samples, most recent performance evaluation(s), or professional references; or results of an oral presentation or work-related test.

Failure to comply with any of the additional assessment requirements will result in removal from further consideration.

Please follow all instructions carefully. Errors or omissions may affect your eligibility.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required documents

Required Documents

Help

Resume: At a minimum, your resume should list the position title, employer name, start and end dates (including month and year), salary (or grade and step), hours worked per week, and a list of duties performed or accomplishments, for EACH position listed. A CV (curriculum vitae) may not contain enough information to meet these resume requirements.

  • USAJobs - What to Include
  • USAJobs - Page Limit

Your two (2) page RESUME showing all relevant work experience (paid and unpaid) including: duties performed; full name and address of each employer; start and end dates (month/day/year); work schedule (part-time, full-time, number of hours if intermittent); salary; and any completed education and training (program title, subject area, number of hours completed, and completion date).

Additional Documents (if applicable):

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (Schedule A)
  • Disability Letter (VA)
  • PCS Orders
  • Performance Appraisal
  • Resume
  • Separation Notice (RIF)
  • SF-15
  • SF-50/ Notification of Personnel Action

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

In accordance with Executive Order 14170, applicants are encouraged to respond to the four short, free-response, essay questions in the questionnaire. Answers to these questions are optional and will not be scored or rated. Your answers will be reviewed by the hiring manager and agency leadership if you are referred for selection consideration. You will be asked to certify that your responses are written in your own words and that you did not use a consultant or artificial intelligence (AI) tool (such as ChatGPT or Copilot).

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

To apply for positions with the Food & Drug Administration, you must have a https://secure.login.gov/ account, and be signed in to that account, before you click "Apply Online". See the USAJOBS Help Site article "How does the application process work?" for more on this process. Additionally, you must provide a resume and any required supporting documentation listed on the announcement, and you must complete all assessment questionnaires BEFORE 11:59 pm Eastern Time on the closing date of this announcement, 10/23/2026. We recommend that you start the application process early enough that you can complete and submit your application before this deadline.

Please note that you cannot submit documentation or make changes to your application after the close date.

If you would like to learn how to use USAJOBS including: accessing and managing your account, adding saved documents, building a resume, or starting an application; we recommend you visit the USAJOBS How To site, and read up on any topic that you need help with. This site is located at: https://help.usajobs.gov/how-to. Additionally, if you need technical assistance with USAJOBS (such as account issues) please visit the main USAJOBS Contact us at: USAJOBS - Contact us FDAs Applicant Help Desk is not able to support USAJOBS-related issues.

The Food & Drug Administration uses a system called Application Manager (USA Staffing) to post jobs and accept applications. If you are not familiar with Application Manager or you encounter any difficulty with the site, we recommend that you visit the Applicant HELP Site at:

https://appsupport-usastaffing.opm.gov/hc/en-us

. This help site contains step-by-step instructions for completing the application process, submitting documentation, and completing questionnaires, and should be very helpful to you!

You are encouraged to apply online. Applying online will allow you to review and track the status of your application. The FDA will provide reasonable accommodation to applicants with disabilities who are not able to apply online. If you need a reasonable accommodation for any part of the application process, please contact the Applicant Help Desk. Decisions on granting a reasonable accommodation will be made on a case-by-case basis.

If after reviewing the USAJOBS and Application Manager help sites, youre not able to find the answer to your question or concern, or if you wish to request a reasonable accommodation, please contact the FDA Applicant Help Desk at 866-807-3742, or e-mail ERIC@fda.hhs.gov.

The Applicant Help Desk is staffed between the hours of 7am and 6pm Eastern Time, Monday through Friday, except for government holidays. If you contact the Applicant Help Desk, please provide the following Vacancy Identification Number (VIN) 13089066 so that we may assist you faster.

Agency contact information

FDA Applicant Help Desk

Phone 866-807-3742 Email eric@fda.hhs.gov Address FDA Office of Operations

10903 New Hampshire Ave

Silver Spring, MD 20993

US

Next steps

Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful.

You will receive application status updates via email and via USAJOBS as the process unfolds.

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Required Documents

Help

Resume: At a minimum, your resume should list the position title, employer name, start and end dates (including month and year), salary (or grade and step), hours worked per week, and a list of duties performed or accomplishments, for EACH position listed. A CV (curriculum vitae) may not contain enough information to meet these resume requirements.

  • USAJobs - What to Include
  • USAJobs - Page Limit

Your two (2) page RESUME showing all relevant work experience (paid and unpaid) including: duties performed; full name and address of each employer; start and end dates (month/day/year); work schedule (part-time, full-time, number of hours if intermittent); salary; and any completed education and training (program title, subject area, number of hours completed, and completion date).

Additional Documents (if applicable):

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (Schedule A)
  • Disability Letter (VA)
  • PCS Orders
  • Performance Appraisal
  • Resume
  • Separation Notice (RIF)
  • SF-15
  • SF-50/ Notification of Personnel Action

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

In accordance with Executive Order 14170, applicants are encouraged to respond to the four short, free-response, essay questions in the questionnaire. Answers to these questions are optional and will not be scored or rated. Your answers will be reviewed by the hiring manager and agency leadership if you are referred for selection consideration. You will be asked to certify that your responses are written in your own words and that you did not use a consultant or artificial intelligence (AI) tool (such as ChatGPT or Copilot).

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

To apply for positions with the Food & Drug Administration, you must have a https://secure.login.gov/ account, and be signed in to that account, before you click "Apply Online". See the USAJOBS Help Site article "How does the application process work?" for more on this process. Additionally, you must provide a resume and any required supporting documentation listed on the announcement, and you must complete all assessment questionnaires BEFORE 11:59 pm Eastern Time on the closing date of this announcement, 10/23/2026. We recommend that you start the application process early enough that you can complete and submit your application before this deadline.

Please note that you cannot submit documentation or make changes to your application after the close date.

If you would like to learn how to use USAJOBS including: accessing and managing your account, adding saved documents, building a resume, or starting an application; we recommend you visit the USAJOBS How To site, and read up on any topic that you need help with. This site is located at: https://help.usajobs.gov/how-to. Additionally, if you need technical assistance with USAJOBS (such as account issues) please visit the main USAJOBS Contact us at: USAJOBS - Contact us FDAs Applicant Help Desk is not able to support USAJOBS-related issues.

The Food & Drug Administration uses a system called Application Manager (USA Staffing) to post jobs and accept applications. If you are not familiar with Application Manager or you encounter any difficulty with the site, we recommend that you visit the Applicant HELP Site at:

https://appsupport-usastaffing.opm.gov/hc/en-us

. This help site contains step-by-step instructions for completing the application process, submitting documentation, and completing questionnaires, and should be very helpful to you!

You are encouraged to apply online. Applying online will allow you to review and track the status of your application. The FDA will provide reasonable accommodation to applicants with disabilities who are not able to apply online. If you need a reasonable accommodation for any part of the application process, please contact the Applicant Help Desk. Decisions on granting a reasonable accommodation will be made on a case-by-case basis.

If after reviewing the USAJOBS and Application Manager help sites, youre not able to find the answer to your question or concern, or if you wish to request a reasonable accommodation, please contact the FDA Applicant Help Desk at 866-807-3742, or e-mail ERIC@fda.hhs.gov.

The Applicant Help Desk is staffed between the hours of 7am and 6pm Eastern Time, Monday through Friday, except for government holidays. If you contact the Applicant Help Desk, please provide the following Vacancy Identification Number (VIN) 13089066 so that we may assist you faster.

Expand Hide how to apply

Agency contact information

FDA Applicant Help Desk

Phone 866-807-3742 Email eric@fda.hhs.gov Address FDA Office of Operations

10903 New Hampshire Ave

Silver Spring, MD 20993

US

Next steps

Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful.

You will receive application status updates via email and via USAJOBS as the process unfolds.

Expand Hide next steps

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Food and Drug Administration

Become a part of the Department that touches the lives of every American.

At the Department of Health and Human Services (HHS) you can give back to your community, state, and country, by making a difference in the lives of Americans everywhere! HHS is the principal agency for protecting the health of citizens. Join HHS and help to make our world healthier, safer, and better for all Americans.

The Food and Drug Administration is the regulatory, scientific, public health, and consumer protection agency responsible for ensuring that all human and animal drugs, and medical devices are safe and effective, that cosmetics, foods, food additives, drugs and medicated feeds for food producing animals, and radiation emitting devices are safe, and that all such products marketed in the United States are adequately, truthfully and informatively labeled and safely and properly stored, transported, manufactured packaged and regulated.

The position is located in the Department of Health and Human Services (HHS), Food and Drug Administration (FDA), Office of Operations (OO), Office of Talent and Workforce Solutions (OTWS), within the Human Resources Information Technology (HRIT) function and provides technical support, systems administration, troubleshooting, configuration, and operational support for HR technology services.

Agency contact information

FDA Applicant Help Desk

Phone 866-807-3742 Email eric@fda.hhs.gov Address FDA Office of Operations

10903 New Hampshire Ave

Silver Spring, MD 20993

US

Visit our careers page

Learn more about what its like to work at Food and Drug Administration, what the agency does, and about the types of careers this agency offers.

https://www.fda.gov/about-fda

Summary

This position is being filled under a stream-lined hiring authority, Title 21 of the United States Code (21 US Code 379d-3a) as amended by the 21st Century Cures Act of 2016, section 3072 and the Consolidated Appropriations Act of 2023, Section 3624. The candidate selected for this position will serve under an excepted appointment and be paid under the provisions of this authority. This position is being recruited based on the Title 21 Pay Table 7, Band C (GS-13). Schedule A candidates only.

Learn more about this agency

Overview

Help

Accepting applications

Location

1 vacancy in the following location:

Silver Spring, MD

No matching locations found.

Work site options

Telework eligible Yes-as determined by the agency policy. Remote job No Relocation expenses reimbursed No Salary $121,785 - $169,538 per year Pay scale & grade

AD 00

Promotion potential 00

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required 25% or less - You may be expected to travel for this position.

Appointment type Permanent

Occupations and job series

  • 0201 Human Resources Management

Supervisory status No Federal service type This job is in the Excepted Service Represented by a union No

Drug test No Security clearance Other Position sensitivity and risk Moderate Risk (MR)

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

  • Suitability/Fitness

Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number FDA-OO-26-T21-13089066-ZT Control number 889222700

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