Human Resources Specialist

Job Summary

Performs a variety of day-to-day administrative and operational Human Resource Information System (HRIS) functions, to include but not limited to, payroll processing, ensuring data integrity and the processing and reporting of HR data. Incumbents work independently under limited direction. Handles problems and non-routine situations by determining the approach or action to take and interprets guidelines, procedures, policies, and practices.

Job Duties and Responsibilities

• Performs accurate and timely HRIS data entry through a number of tools (i.e., team member and manager self service) including entering new hires, terminations, job changes, salary changes, address changes, tax election changes, and leaves of absence data rows.
• Confirms accuracy and integrity of all data entered, maintains data in HRIS systems and databases and ensures information is available on a timely basis.
• Audits, validates and corrects data within HRIS systems to maintain data integrity and ensure that system controls and processes meet all internal and external audit requirements.
• Ensures time records are submitted, reviewed and approved as appropriate and loaded into eTime for payroll processing including terminations, new hires, exempt to non-exempt team members, and leaves of absence.
• Responds to inquiries from the HR team, Legal, line-of-business managers, team members and third parties (e.g., ADP) regarding payroll and HR Shared Services business process matters. Provides requested documentation and/or data and researches cases as needed in order to resolve issues; escalates to management as needed.
• Coordinates and processes payments and deductions, as needed such as sales draws, bonus payments, incentives, and change in benefit elections.
• Conducts records management activities including maintenance, retrieval, and adhering to record retention requirements.
• Processes contractor, temp, vendor and examiner actions including updating HRIS with new hires, terminations and data changes. Coordinates with HR Business Partners, Talent Acquisition and third parties as needed.
• Processes benefit banking online transactions including creating benefit memos, making payments to benefit vendors, creating and maintaining Veba balancing spreadsheets, tracking VEBA activities, and retiree medical premiums.
• Coordinates and administers leave of absence pay using applicable tools in accordance with established policies and programs in partnership with applicable HR teams and third parties.
• Completes Safe Act activities including granting or removing user rights through the NMLS Registry. Generates monthly reports to ensure program compliance. Works closely with team members to ensure completion of NMLS registration process within established timeframe.
• Processes and tracks garnishments in partnership with ADP including uploading documents. Assists internal and external partners with garnishment inquiries.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
• Performs other related duties as required.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Synovus is an equal opportunity employer committed to fostering an inclusive work environment.

Minimum Education:

• High school diploma or equivalent.

Minimum Experience:

• Two years of general office administration experience including one year of payroll specific experience.

Required Knowledge, Skills, & Abilities:

• Strong attention to detail and auditing skills
• Ability to prioritize multiple tasks
• Strong written and verbal communication skills
• Proficiency using word processing and spreadsheet software programs

Preferred Knowledge, Skills, & Abilities:

• ADP Enterprise experience
• Experience in human resources
• Applicant tracking experience