Human Resources Site Leader

United CoolAir, LLC (UCA) is an original manufacturer of HVAC equipment, serving customers for over 30 years. UCA is seeking an HR Site Leader to serve as the manager-level owner of the full human resources function for a manufacturing site of approximately 100 employees. This role is both strategic and hands-on, serving as the primary HR leader and business partner to site leadership while building trust, consistency, and follow-through with employees and frontline leaders.

OVERALL RESPONSIBILITIES: The HR Site Leader is a manager-level role responsible for owning and leading the day-to-day and long-term HR agenda for United CoolAir. As the site’s primary HR leader, this role combines hands-on execution with leadership influence, business partnership, sound judgment, and proactive problem solving. The HR Site Leader is accountable for building trust with employees, coaching leaders, resolving employee relations matters in a timely and complete manner, maintaining compliance, supporting talent acquisition and retention, and connecting HR activity to broader site performance. Success in this role requires exceptional follow-through, clear communication, strong attention to detail, and the ability to anticipate how HR decisions, reporting, and actions affect employees, leaders, and the business.

MAJOR DUTIES AND RESPONSIBILITIES:

• Serves as the manager-level HR leader for the UCA site, providing visible, trusted, and consistent HR leadership for employees, supervisors, and site leadership.

• Builds credibility with employees by listening to concerns, setting clear expectations for next steps, and following through completely and timely on commitments.

• Partners closely with site leadership to improve employee relations, engagement, retention, attendance, performance, and overall employee experience through practical and actionable plans.

• Owns timely resolution of employee relations matters, including investigations, corrective action, performance concerns, attendance issues, accommodations, and terminations, while knowing when to escalate complex or sensitive matters.

• Coaches supervisors and leaders to strengthen communication, accountability, documentation, performance management, and employee engagement practices.

• Provides leadership, prioritization, and oversight for HR-related work performed by recruiting support, shared services, corporate HR partners, or other internal/external resources supporting the site.

• Establishes and maintains disciplined HR operating routines, including follow-up tracking, employee relations documentation, recruiting updates, onboarding checkpoints, compliance reviews, and site HR metrics.

• Owns site recruiting coordination and workforce planning in partnership with internal or external recruiting support, ensuring openings, candidate flow, hiring decisions, and onboarding are managed with urgency and accuracy.

• Maintains accurate HR data, reporting, and documentation, and uses information to identify trends, ask the right questions, and connect HR activity to business impact.

• Ensures compliance with federal, state, and local employment laws, company policies, documentation standards, and HR best practices.

• Drives United CoolAir culture through the company mission, vision, core values, and FLO, translating culture priorities into visible actions at the site level.

• Maintains knowledge of HR trends, employment law updates, talent management practices, manufacturing workforce challenges, and HR technology to strengthen site HR effectiveness.

REQUIREMENTS/SKILLS:

• Bachelor’s degree in Human Resources, Business, or related field preferred; equivalent relevant work experience considered. HR certification preferred.

• 7+ years of progressive HR experience preferred, with demonstrated success supporting a manufacturing, distribution, or frontline workforce environment.

• Demonstrated ability to lead through influence, set HR priorities, make sound recommendations, and hold leaders and support partners accountable to agreed actions.

• Prior experience serving as a manager-level HR business partner, HR site leader, HR manager, or primary HR owner for a business unit or location strongly preferred.

• Exceptional follow-through, ownership, and personal accountability; consistently closes the loop with employees, leaders, candidates, and business partners.

• Strong judgment and critical thinking, with the ability to connect HR data, employee feedback, business needs, and leader actions into practical recommendations.

• Strong employee relations capability, including timely investigation, documentation, conflict resolution, coaching, and escalation of sensitive matters.

• Ability to influence and coach site leaders and frontline supervisors while balancing employee advocacy, business needs, compliance, and company values.

• Strong verbal and written communication skills with the ability to provide clear expectations, timely updates, and concise documentation.

• Ability to independently prioritize competing needs, operate with urgency, and maintain discipline in a fast-paced environment with changing priorities.

• Demonstrated problem solving, analytical thinking, and ability to identify when information does not align with expected trends or business context.

• Knowledge of federal and state employment regulations required; familiarity with Pennsylvania employment practices preferred.

PHYSICAL REQUIREMENTS:

• Ability to move safely throughout all areas of the office and plant as needed, with or without accommodation.

• Work in an office environment using a computer for extended periods of time.

United CoolAir reserves the right to amend this job description by adding to, deleting, or modifying the job requirements set forth above at any time.