Human Resources Representative

Our global team of 1,800+professionals, spread across 6 countries, delivers cutting-edge solutions forcustomers across Banking, Financial Services, Insurance, Transportation &Logistics, Energy & Utilities, Healthcare & Life Sciences, Government,Hi-Tech, Telecom & Media, Manufacturing, and more. Analyze requests and escalate issues to theappropriate People Team workgroups when the Service Center is unable to resolvethem; serve as a liaison with People Team COEs to ensure case resolution.

Object Technology Solutions, Inc(OTSI) has an immediate opening for a Human Resources Representative

Human Resources Representative (Boise, ID- Onsite)

MAJOR RESPONSIBILITES:

The People Services Specialist is accountablefor delivering intake and escalated-tier HR guidance and solutions to PeopleLeaders and employees. This role partners and collaborates closely with allPeople Team Centers of Excellence (COEs) on matters requiring specializedexpertise. Success in this role requires both tactical proficiency andexcellent execution in a dynamic, fast-paced environment that ensurescontinuity of service. The focus of this position is delivering People Serviceswith a strong commitment to internal customer service, quality, and ongoingprocess improvement.

This role also manages services specific to theregion, requiring hands-on engagement to understand and address localized HRneeds. This includes staying attuned to local legal requirements, workforcedynamics, and organizational culture in order to tailor HR solutionsaccordingly.

Triage incoming People Service Center ticketsand emails; research and resolve requests in a timely and efficient manner.

Deliver day-to-day, hands-on support across thePeople Team spectrum, including onboarding, HR policy, total rewards, HRsystems questions, and cyclical People initiatives and programs.

Handle all aspects of the onboarding process,including the preparation and retrieval of necessary documents for new hires.

Serve as a foundational subject matter expertacross HR and related functions supported by shared services (e.g., payroll,equity, benefits).

Maintain the data accuracy and integrity ofvarious People systems and tools.

Ensure HR processes, policies, and tools areapplied consistently in support of business goals.

Analyze requests and escalate issues to theappropriate People Team workgroups when the Service Center is unable to resolvethem; serve as a liaison with People Team COEs to ensure case resolution.

Create and maintain both physical andelectronic employee records, ensuring information is accurate, up-to-date, andsecure.

Own the prehire process, including initiatingrequired background checks and managing the prehire tracking tool to ensuredata accuracy and team readiness for the arrival of new hires.

Facilitate day-one orientation for new hires,partnering closely with local leadership and various departments to deliver abest-in-class first-day experience.

Collaborate cross-functionally with People TeamCenters of Excellence, business partners, and leadership; occasionally attendmeetings outside standard business hours to accommodate partners across timezones.

Perform other duties and special projects asassigned by leadership.

SKILLS AND ABILITIES REQUIRED:

Bachelor's degree or a combination of educationand equivalent work experience preferred.

2+ years of active HR experience preferred.

Working knowledge of HR systems and tools(e.g., HRIS/SAP/Workday/ServiceNow) and proficiency with Microsoft OfficeSuite.

Strong customer service orientation with theability to handle sensitive and confidential information with discretion.

Excellent verbal and written communicationskills, with the ability to interact professionally with employees and leadersat all levels.

Strong organizational skills with the abilityto manage multiple priorities and competing deadlines in a fast-pacedenvironment.

Sound problem-solving skills and attention todetail.

Ability to work effectively both independentlyand as part of a collaborative team, including flexibility to attend occasionalmeetings outside standard business hours.

Willingness and ability to work onsite inBoise, Idaho, five days per week.

About us:

OTSI is a global technologypartner providing enterprise IT consulting, digital solutions, and managedservices. We help organizations modernize complex technology landscapes,harness the power of data, and build scalable AI-led ecosystems to accelerate innovationand business growth. With over 26 years of experience, we consistently turncomplex challenges into success stories through our strong technicalcapabilities and deep industry knowledge. Our global team of 1,800+professionals, spread across 6 countries, delivers cutting-edge solutions forcustomers across Banking, Financial Services, Insurance, Transportation &Logistics, Energy & Utilities, Healthcare & Life Sciences, Government,Hi-Tech, Telecom & Media, Manufacturing, and more.

Our focused technologyareas:

·        AI/ML (Agentic AI Solutions, GenAI/LLMs, Natural Language Processing,Intelligent Processing, Physical Intelligence)

·        Data & Analytics (Data Architecture, Data Engineering, DataMigration, Data Modernization, Big Data, Analytics and BI)

·        Cloud (Cloud Computing, Cloud Migration, Cloud-Native Architecture,Hybrid and Multi-Cloud)

·        Digital Engineering (Application Modernization, Product Engineering,Platform Engineering, DevSecOps)

·        Quality Engineering (Manual Testing, Nonfunctional testing, TestAutomation, Digital Testing)

·        Enterprise Platforms (SAP, Microsoft, Oracle, etc.)

Our focused industries andtarget segments:

·      Banking, Financial Services, & Insurance

·      Manufacturing, Transportation, & Logistics

·      Energy & Utilities

·      Telecom & Media

·      Healthcare & Lifesciences

·      Government & Public Sector (FED, SLED, & Partners)

·      Hi-Tech