Job Description:
POSITION SUMMARY:
The Human Resources Assistant provides administrative support for a wide variety of human resources functions, with a focus on talent acquisition and operations. Assists internal and external customers by providing confidential administrative support; communicates information and assists in ensuring compliance with departmental policies and procedures.
Duties/Responsibilities
- Performs administrative tasks essential for maintaining the departments efficiency and effectiveness. Assist in various operational duties essential for efficient workflow within the Human Resources department.
- Reviews and processes onboarding forms and new hire welcome materials for new employees.
- Manages the employment verification process for employment details through written and verbal communication.
- Prepares source documentation needed for new hires and ensures new employees attend orientation programs and receive information on applicable practices and procedures.
- Executes administrative tasks related to the Human Resources digital document management system, including establishing initial files and processing changes.
- Facilitates and supports the New Employee Orientation and hiring training by actively participating and assisting in the smooth execution of these programs.
COMPETENCIES:
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
- Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
- Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
- Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others ideas and tries new things.
- Written & Oral Communication - Speaks and writes clearly; Listens and gets clarification; Responds well to questions; Speaks and writes clearly and informatively; Varies communication style to meet needs; Demonstrates group presentation skills; Participates in meetings.
Knowledge, Skills and Abilities
- Knowledge of basic policies and procedures pertaining to human resources.
- Ability to actively contribute to completion of team goals and assigned tasks.
- Ability to work effectively with a diverse group of individuals.
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms and other office procedures.
- Knowledge of principles and processes for providing exceptional customer service. This includes customer needs assessment and satisfaction.
- Ability to problem solve job-related issues and carry out written or verbal instructions with minimal supervision.
- Ability to establish and maintain cooperative working relationships with others.
- Ability to process paperwork accurately and in a timely manner, according to standardized procedures.
QUALIFICATIONS:
- High school diploma or equivalent required; Associates or Bachelors degree preferred.
- 2 years previous human resources experience or related experience required, or an equivalent combination of education and experience.
- Experience with Munis, Microsoft Office, Google Suite and Applicant Tracking Systems preferred.
WHATS IN IT FOR YOU?
- Group Health Insurance Plans
- Basic & Supplemental Life Insurance
- Long Term Disability & Short Term Disability options
- 403(b) Retirement Savings Plan with Employer Matching Contribution if applicable
To access the job description and salary range please click https://www.crec.org/careers/jobs.php
To access addition new employee information, including a general benefits overview, please click: https://www.crec.org/careers/new-employees.php
JOB ID#14318 AT CREC: External Job Opportunities | Careers | Hartford, Connecticut