Human Resources Placement Specialist

Human Resources Placement Specialist

Salary

See Position Description

Location

Lillington, NC

Job Type

Full-Time Regular

Job Number

DSS 2486

Department

DSS

Division

Work First

Opening Date

09/17/2026

Closing Date

10/1/2026 5:00 PM Eastern

• Description
• Benefits
• Questions

POSITION SUMMARY

Harnett County Department of Social Services is currently recruiting for a Human Resources Placement Specialist for their Work First Program. The primary purpose of this position is to provide supportive services needed to move families toward self-sufficiency. This employee will be responsible for interviewing clients to assess basic factors that affect employment and/or socio-economic needs; contacting a wide variety of employers to develop job opportunities, to facilitate job placement, or to identify on-the-job training situations; and providing classroom instruction for job readiness.

Hiring Salary: $46,834.00

DUTIES AND RESPONSIBILITIES

Responsibilities and Duties:

• Intake, Case Management and Redetermination (80%) Work involves functions such as intake, review and processing of Work First Applications. Through interviews with the client the employees will need to obtain all pertinent data concerning the family composition, financial information and employment. During these interviews the employees will complete assessments to identify the client's physical, social, education, and work history skills and interest to develop a plan for self-sufficiency and establish and sign a Mutual Responsibility Agreement if appropriate. Employees will gather pertinent information that will help determine whether Work First or Benefit Diversion is most appropriate for the applicants. The employees will also complete intake as needed for Emergency Assistance, 200% and all Energy Programs. Through ongoing case management employees will assist the clients in reducing or overcoming barriers through counsel and advice and referral to other supportive agencies such as Mental Health, Vocational Rehabilitation, School and Daycare Programs, Child Support, etc. Employees will assist with job readiness and may refer clients to the Employment Security Commission. The employees will monitor the participation and progress of work activities through home/work site visits and gathering ongoing paperwork monthly. Employees may be required to perform other duties as assigned to meet agency needs.
• Organizing (10%) Employees balance workloads within the Work First Unit and coordinate overall workflow. Work requires employees to develop procedures and to make minor organizational changes and recommend changes to improve efficiency.
• Guidelines (10%) Employees refer to the Manuals and state and local policy in performing all functions required to complete the eligibility requirements. Guidelines are subject to periodic and frequent changes. Employees also utilize agency procedural guides in accomplishing the work. Correspondence and memoranda from State regulatory agencies are also used in interpreting policy.

This position will require assisting in emergency and/or disaster situations.

MINIMUM QUALIFICATIONS

Education and Experience:

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Bachelor's degree in a human services or business field such as human resources, marketing, business administration, business management, healthcare management, or public administration from an appropriately accredited institution; associate's degree in a human services or business field (identified above) from an appropriately accredited institution and two years of directly related work experience; graduation from high school and four years of directly related work experience.

Licensing and Certifications:

Possession of a valid North Carolina drivers license.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Considerable knowledge of economic, social, and environmental conditions of the population served.
• Good mathematical reasoning and computational skills.
• Ability to communicate with clients, applicants and the general public to obtain data and to explain rules, policies and procedures.
• General knowledge of basic limitations and characteristics of various disabling conditions and the barriers these present to employment from the individuals' and employers' viewpoints.
• General knowledge of acceptable employment practices, interviewing procedures, and relational supportive counseling.
• Considerable knowledge of public assistance programs.
• Skill in appraising basic needs and/or interests that affect housing or jobs and exercising good judgment.
• Skill in establishing rapport with a cross-section of the business community and client population.

SUPPLEMENTAL INFORMATION

Work Environment/Physical Requirements:

The caseworker's physical work location will be at 311 Cornelius Harnett Boulevard, Lillington NC. Work space will be provided with regular office equipment such as a copy machine, calculator, computer, and other supplies. The physical effort required in this job is the same that is required in any office job. This caseworker will use close visual attention and mental concentration with talking with clients/applicants and accurately recording the information received. Regular work hours are 8:00 AM - 5:00 PM, Monday - Friday and one hour for lunch. Employees will make home / work site visits. Employees are subject to working with agitated clients, heavy workloads, and compressed timeframes. Clients may at times become agitated, verbally abusive due to the extreme situations or their emotional problems, but generally physical harm is unlikely on an ongoing basis.

Successful completion of a drug screening and criminal background check will be required as a condition of employment.

Harnett County takes pride in offering an excellent benefit package including health, dental, vision and life insurance, membership in the North Carolina Local Government retirement, free health clinic for employees and anyone in their household and other benefits. To see more information about the benefits offered by Harnett County, click here.

01

Please verify that your application includes the following information:

• Complete education history (including High School)
• Employment history including correct dates of employment, employer address and phone number, supervisors name and reason for leaving each employer.
• A minimum of 3 professional references

Applications without the above information will be considered incomplete and will not be processed. Please take a moment to review your application before submission to ensure all categories are completed.

Responses to the supplemental questions are verified against the education and work experience provided in the "Education" and "Work Experience" sections of the application to determine your qualifications for this position.

I have read and understand the above statement.

• Yes
• No

02

What is your highest level of education?

• Masters Degree
• Bachelors Degree
• Associates Degree
• High School or G.E.D.
• None of the Above

03

From the list below, please indicate the major coursework of your highest degree.

• Business Administration
• Healthcare Management
• Human Resources
• Human Services
• Marketing
• Public Admisnitration
• Other Related Field
• Not Applicable

04

How many years of experience do you have in the areas of case management, assessment, counseling and referral?

• 6 + years
• 4 - 5 years
• 2 - 3 years
• One year or less
• None

05

Briefly describe your experience in the areas of case management, assessment, counseling and referral. (If this question does not apply, please type N/A in the space provided below.)

06

How many years of experience do you have providing direction and/or facilitating individuals to secure employment?

• 6 + years
• 4 - 5 years
• 2 - 3 years
• One year or less
• None

07

Briefly describe your experience providing direction and/or facilitating individuals to secure employment. (If this question does not apply, please type N/A in the space provided below.)

08

Briefly describe your experience coordinating and collaborating with community employers toward achieving a job placement outcome for individuals. (If this question does not apply, please type N/A in the space provided below.)

09

Briefly describe your experience interviewing clients to assess their needs and strengths. (If this question does not apply, please type N/A in the space provided below.)

10

Do you have a valid North Carolina drivers license?

• Yes
• No

11

This position will require assisting in emergency and/or disaster situations. Are you willing to meet this working requirement?

• Yes
• No

12

Please indicate how you heard about this job opportunity: If referred by a Current County Employee please list their name below.

Required Question

Employer Harnett County

Address P. O. Box 778

455 McKinney Pkwy.

Lillington, North Carolina, 27546

Phone 910-893-7567

Website https://www.harnett.org