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About the RoleCheer Home Care is seeking an experienced HR Specialist – Payroll & Benefits to own end-to-end payroll processing, benefits administration, and leave-of-absence management for our growing caregiver workforce. This is a hands-on role for someone who is comfortable being the subject-matter expert on payroll and benefits, building structure and SOPs where needed, and supporting a distributed, frontline workforce with accuracy and care. This role reports to HR leadership and works closely with operations and finance.
What You'll Do
- Payroll Processing: Own full-cycle bi-weekly (or weekly) payroll for a multi-location workforce, including bonuses, incentives, garnishments, and multi-state tax compliance.
- Benefits Administration: Manage open enrollment, benefits orientation, and vendor relationships (medical, dental, vision, 401(k)/retirement plans).
- Leave Administration: Administer leaves of absence in compliance with FMLA, CFRA, ADA, and other applicable state and federal regulations.
- HRIS Ownership: Maintain accurate employee data within the HRIS/payroll system (iSolved or comparable platform), troubleshoot issues, and support any future system migrations or upgrades.
- Compliance & Reporting: Ensure payroll and benefits practices comply with company policy and federal, state, and local law; prepare audit-ready records and reports.
- Process Improvement: Build and document SOPs for payroll, timekeeping, and benefits processes, especially in areas where formal structure doesn't yet exist.
- Employee Support: Serve as a trusted point of contact for high-volume employee inquiries regarding pay, benefits, and leave, with particular sensitivity to the needs of a frontline caregiver population.
- Cross-Functional Coordination: Partner with HR, finance, and operations leaders across multiple facilities/locations to ensure timely, accurate payroll and benefits delivery.
What We're Looking For
- 5+ years of progressive experience in payroll processing and benefits administration; healthcare, home care, or multi-location services experience strongly preferred.
- Hands-on, full-cycle payroll expertise, including multi-state tax compliance, garnishments, and incentive pay.
- Working knowledge of leave laws (FMLA, CFRA, ADA) and benefits compliance (ACA, ERISA).
- Experience with HRIS/payroll platforms such as iSolved, ADP Workforce Now, UKG/Kronos, Paycom, Paylocity, or similar; iSolved experience a plus.
- Demonstrated ability to create policies, SOPs, and process documentation from the ground up.
- Bilingual English/Spanish strongly preferred, given the caregiver workforce Cheer supports.
- High level of accuracy, discretion, and comfort managing high-volume, detail-intensive work independently.
- Strong communication skills and a service-oriented approach to supporting frontline employees.
Compensation & Logistics
- Compensation: Commensurate with experience (competitive base salary + benefits).
- Location: La Jolla, CA 92037 — on-site or hybrid depending on candidate and business needs.
- Start Date: Flexible; candidates able to start within 2–4 weeks preferred.
About Cheer Home CareCheer Home Care provides compassionate, high-quality home care services and is building out its HR infrastructure to support a growing, multi-location caregiver workforce. This role offers the opportunity to bring structure, expertise, and a personal touch to payroll and benefits for a team that shows up for others every day.
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