Human Resources Manager

TITLE: Human Resources Manager

DEPARTMENT: Human Resources

STATUS: Full-Time, Exempt

SALARY: $100,000 - $120,000

MISSION STATEMENT:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by love for God. Its mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination.

EDUCATION AND WORK EXPERIENCE:

• Bachelor's Degree in Human Resources Management or related Business Management studies.
• At least five (5) years of experience managing human resources (HR) staff members and related policy administration.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Working knowledge of labor laws, recruiting, workers compensation, benefits administration, HRIS processes and other related HR protocol.
• Strong employee relations skills: ability to conduct investigations, gather facts, present findings, provide consultation and partner with management of various levels to determine appropriate action steps to include preparing corrective action, up to and including terminations and other related communications.
• Ability to proactively anticipate potential issues and take necessary actions to avoid risks.
• Strong vendor relations skills: ability to collaborate with vendors to proactively anticipate and resolve internal issues.
• Knowledge of Microsoft Office Suite (Word, Excel, Access, PowerPoint).
• Ability to form a global perspective, exercise patience, and the capacity to work confidentially and under pressure.
• Ability to develop and provide training on various HR topics.
• Strong people skills including capacities for conflict resolution and consensus building.
• Strong problem-solving skills.
• Strong oral and written communication skills.
• Strong analytic and research skills.
• Strong administrative and troubleshooting skills.
• Independent follow-through skills: self-starter, ability to perform necessary duties with minimal direction.
• Negotiating skills.

DESIRED PERSONAL QUALITIES:

• Assertiveness
• Empathy
• Tact
• Sense of Humor

EQUIPMENT USED

• Printer
• Calculator
• Fax machine
• Telephone
• Cell phone
• Computer / laptop
• Various software programs i.e., Zoom, Teams etc.
• Xerox machine
• Miscellaneous office equipment--stapler, 3-hole punch, etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Supervises the HR Coordinators. Encourages cross training in these positions and those supervised by the Territorial Executive Director and Asst. Director.
• Gives oversight to HR Coordinator's on processing THQ bi-weekly payroll. Consults with HRIS and Payroll Manager to ensure accuracy of daily timekeeping entries in UKG. Communicates with the appropriate Department Manager's (DM) to ensure wage and hour compliance; recommend changes, facilitate training etc., as needed.
• Oversees UKG timesheets, sick leave, vacation benefits, Christmas bonuses and walking incentives, etc., are calculated as well as voluntary deduction procedures for dependent health insurance, tax deferred annuity contributions, life insurance short-term disability insurance, and any other authorized deduction. Requests that the Payroll Manager prepare special checks when needed. Reviews garnishment and lien actions on employees as needed.
• Coordinates the THQ/CFOT yearly open enrollment, administration of employee Voluntary Life Insurance Plan etc.; Maintain current on all benefit and promotional materials and handles related questions, complaints etc. from THQ/CFOT staff members.
• Under the direction of the Territorial Executive Director and Assistant Director, develops and revises human resources policies to conform to labor laws and Board rulings, as needed. Conducts seminars/webinars on human resource policies and labor laws. Provides THQ/CFOT with materials on these subjects and updates them as needed.
• Consults on employee grievances or mediates them personally upon request.
• Consults on various legal cases with the Legal Department. Requests and reviews legal counsel analysis of various issues and makes subsequent recommendations to THQ HR Directors on such material. Attends HR, Legal etc. conferences and/or conducts research to assure compliance with new laws, as needed.
• Meets with individual department heads periodically to discuss HR needs/problems. Meets with employees to discuss issues, as needed with THR Director supervisory clearance. Keeps THR Director and Assistant Director abreast of all current and potential HR related issues.
• Reviews recruiting materials, testing procedures, reference checks, applicant tracking systems in compliance with OFCCP and recommendations of the HR Director's regarding new hires, as needed. Occasionally acts as backup in this area and on orientations for new hires.
• Reviews statistics, census data, exit interviews and other information prepared by HR staff regarding number of employees, new hires, turnover rates, reasons for leaving, salary ranges, adequacy of benefits, number of retirements, etc. and communicates findings to HR Director's.
• Oversee, train, monitor, track etc. the Annual Focal Point Review process to include 90-day new hire / 90-day new in position evaluations. Seek final approval from THR HR Director's on any wage adjustments or comments referencing potential disciplinary actions mentioned within the verbiage of an appraisal. Partners with THR Director's on all questionable evaluation ratings, comments etc.
• Conducts exit interviews with staff members voluntarily resigning positions and acts on information shared, as needed.
• Works closely with Commissioners Executive Assistant and THR staff members to coordinate plans for Employee Recognition Day as well as other functions suggested by Campus staff.
• Approves the arrangement of meetings for employees on the Tax Deferred Annuity (TDA) Program with the various authorized 403(b) providers.
• Oversees the completion of the yearly Equal Employment Opportunity (EEO) Report and Affirmative Action Plan (AAP) in coordination with Outsolve (vendor) and THR Directors.
• Ensure annual / bi-annual training compliance is complete for Anti-Sexual Harassment and any other required trainings.
• Approves occasional tours by the HR Trainer/Generalist of Army programs in the Los Angeles area to help educate staff as to the wide range of The Army's services.
• Oversees selection and yearly training of various staff in First Aid and CPR. Approves assignment of first aid coordinators, and updates lists as needed.
• Manage and monitor Workers' Compensation injuries; track injuries from initial report to closure; work closely with THQ Risk Management (RM) to ensure timely coordination and share safety complaints/suggestions to RM, THR and DM as needed.
• Manage and monitor, track, manage all leaves of absence (LOA's) and/or extended absences (3+days) due to illness; review requests for absence via interactive discussions i.e. ADA, determine if LOA, modified duty etc. is applicable or available, track LOA's (ongoing and intermittent) collect date, communicate with employee and supervisor, ongoing. Ensure receipt of timely documentation.
• Oversees production of THQ Bi-weekly Newsletter.
• Maintains familiarity with current job openings, necessary qualifications, pay ranges, and any online advertisement to handle phone calls/visits from applicants/supervisors.
• Administers our obligations to the South Coast Air Quality Management District, including required surveys, training, research on compliance issues and program options, and payments.
• Work with the Territorial HR Directors in monitoring and tracking ongoing public health compliance in accordance with established THQ protocol in collecting, logging vaccination data, monitoring expiration of data, tracking isolation and quarantine periods for all THQ/CFOT staff.
• Oversight of CDMs (Crew Deal Memos) for Share Change employees as needed.
• Additional duties may be assigned and required based on business needs.

PHYSICAL REQUIREMENTS:

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship will result.

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead.
• Ability to operate telephone.
• Ability to operate a desktop or laptop computer.
• Ability to lift to 25 lbs. (usually file boxes).
• Ability to access and produce information from a computer.
• Ability to understand written information.

REPORTS TO: TERRITORIAL EXECUTIVE DIRECTOR OF HUMAN RESOURCES