Human Resources Manager

Primary Responsibilities

• Partner with distribution center leadership to develop and execute workforce strategies that support operational goals.
• Lead talent acquisition efforts to ensure timely staffing of open positions while improving recruiting effectiveness and hiring outcomes.
• Drive retention initiatives through analysis of workforce trends, turnover, engagement feedback, and organizational needs.
• Build strong relationships across the distribution center through visible floor presence and accessible HR support.
• Coach leaders on performance management, leadership development, team member engagement, conflict resolution, and organizational effectiveness.
• Lead team member relations activities, including investigations, corrective action, policy interpretation, and conflict resolution.
• Partner with leaders to identify and support training and development needs across the operation.
• Promote a positive workplace culture through recognition, communication, engagement, and development initiatives.
• Ensure compliance with federal, state, and local employment laws, company policies, and HR practices.
• Maintain HR metrics and workforce analytics to identify trends and support data-driven decision-making.
• Oversee administration of compensation, benefits, leave management, team member records, and related HR processes.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field; equivalent education and experience may be considered.
• Five or more years of progressive Human Resources experience, including support of large team member populations in distribution, manufacturing, logistics, or other operational environments.
• Demonstrated success leading talent acquisition, workforce planning, retention, and team member engagement initiatives.
• Strong background in team member relations, investigations, performance management, and conflict resolution.
• Proven ability to build credibility and influence leaders at multiple levels of the organization.
• Working knowledge of federal and state employment laws and HR compliance requirements.
• Strong analytical and problem-solving skills with the ability to interpret data, identify trends, and implement solutions.
• Excellent communication, coaching, and relationship-building skills.
• Proficiency with Microsoft Office applications, HRIS platforms, and workforce reporting tools.
• Ability to thrive in a fast-paced operational environment while managing multiple priorities and deadlines.

Preferred Qualifications

• Experience supporting a distribution center, warehouse, manufacturing, or large-scale operations environment.
• Professional HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR) preferred.