Human Resources Manager

Responsibilities

The Human Resources (HR) Manager serves as a strategic partner to community leadership and field operations, delivering HR expertise in employee relations, staffing, training, performance management, and regulatory compliance across multiple senior living communities. This role helps create a compassionate, respectful, and high-performing workplace that supports quality resident care and staff engagement.  This role supports designated communities within an assigned geographic region and is responsible for compliance with employment laws and regulations applicable to those locations.

• Manages a wide variety of day-to-day employee relations activities/grievances and services including, but not limited to conflict resolution, recruitment activities, employment onboarding, compensation analysis, health and welfare benefits, training and development, safety initiatives, talent assessment and succession planning, engagement and retention, legal compliance, and general labor relations.
• Respond to employee relations issues such as employee complaints, ethic and integrity breaches, harassment allegations, civil rights complaints, etc. Partnering with Legal and Human Resource (HR) leadership for direction as appropriate.
• Ensures assigned communities comply with applicable federal, state/provincial and local employment laws and company policies.
• Assist with investigating employee complaints to include applicable interviewing of staff, collecting and analyzing information, and recommending courses of action.
• Coach and counsel communities and Support Center regarding corrective action and continuous improvement for consistency.
• Drive improvements for manager and employee performance by identifying and clarifying skill gaps, evaluating potential solutions, implementing selected solutions.
• Facilitate and/or provide training (including orientation) to both community leaders and the broader workforce, as necessary. This may include training such as that related to frontline staff recruiting, pre-employment screening, use of Atria systems, review of Atria policies and procedures, etc.
• Responsible for the HR integration activities of new communities - onboarding to Atria systems, processes, policies, and procedures, etc.
• Manages HR policies and procedures, including policy updates and training for community leaders.
• Ensures assigned communities comply with federal, state/provincial, and local legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
• Partners with community and functional group leaders to develop, identify and/or offer needed training in conjunction with company's strategies and goals.
• Assist with coordination and maintenance of communities' employee recognition and engagement programs.
• Represent the Company or assist the community and the third-party partner for any unemployment claims as needed.
• Partners with appropriate individuals to manage incoming and outgoing internal and external correspondence, business partners, outside legal counsel and other confidential Support Center and legal correspondence.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks/HR certifications; participating in professional organizations.
• May perform other duties as required and assigned.

Qualifications

• Bachelor's degree in human resources, Business, or related field.
• Three to Five years of progressive experience in Human Resources position.
• Human Resources certification preferred.
• Knowledge of US and Canadian employment law.
• Experience in performance management, training and development, maintaining positive employee relations, and conflict resolution.
• Knowledge of current employment laws such as ADA, FMLA, Workers' Comp, EEO, COBRA, HIPPA, Labor Law, and general OSHA regulations.
• Knowledge of Canadian federal and provincial employment laws.
• Experience working in a fast-paced environment with ability to juggle multiple competing tasks and demands.
• Analytical and critical thinking skills with the ability to be resourceful and
• anticipate needs.
• Excellent interpersonal skills; approachable and respectful of others.
• Proven experience of responsibility handling and corresponding about sensitive and confidential Company information.
• Excellent oral and written communication skills.
• Proficiency in Microsoft Office Suite software (Word, PowerPoint, Outlook and Excel) and Familiarity with HRIS systems
• Will be required to travel up to 50% of the time on behalf of the Company.
• Travel time is subject to change based on business needs.
• Must possess a valid driver's license.
• Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).
• Must satisfactorily meet and be in compliance with Company motor vehicle policy standards and Travel Policy.
• Must successfully complete all Atria-specified training programs