Human Resources Manager

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

...And we are looking for an HR Manager to add to our team!

Are you energized by the opportunity to find ways to raise the bar in a high performing environment?

Are you looking for a broad and varied HR role that will challenge you to be a better HR professional? Are you excited by the opportunity to practice HR in a globally recognized top employer?

As a member of BCG's Human Resources team, we will lean on you to help us develop, deploy, and retain the best talent in the market. We will work together to manage the life cycle of our BCGers and the day-to-day operations of HR. In this role, you will have the opportunity to display your exceptional customer service, problem solving, and analytical skills!

In addition, you will be a key leader within the Los Angeles, as well as a member of the West Coast Human Resources Team. You will have the opportunity to focus on a variety of tasks including employee relations, talent acquisition, leaves of absence, on-boarding, and departures.

What You'll Do

HR Operations - Collaborate with the West Coast HR team to pride day-to-day operational support for local staff. We will work together to manage the life cycle of our BCGers and the day-to-day operations of HR. Overseeing LOAs of all types and owning the employee exit process. Supporting team members with on-boarding, benefits, transfers, and other inquiries as needed.

Office Leadership - Developing trusting relationships with and act as a coach and mentor to BST managers. Partnering with BST managers on staff planning activities, performance feedback preparation, performance improvement plans, and employee exits as needed. Delivering presentations in staff forums on HR related topics.

Employee Relations - Partnering with Office Leadership, Business Services Managers, and employees to address a variety of workplace and employee relations issues and topics. Interpreting, implementing and answering inquiries related to HR policies and procedures. When necessary, working with internal legal team.

Other duties as needed to support the team.

What You'll Bring

• Bachelor's Degree or equivalent. Specialty in Business or HR preferred. Strong understanding of California HR legal environment.
• Five+ years of human resources management experience in a progressive HR department
• Experience in a high touch environment with professional staff. Professional services experience is a plus.
• Candidates must be able to perform successfully in a fast-paced, global, intellectually intense, service-oriented environment, keeping with BCG's values and culture.
• Strong communication skills; able to communicate confidently, articulately and with precision. Able to influence multiple stakeholders to adopt a new point of view.
• Maturity and seasoning that engenders respect and trust from others; good judgment, professionalism, strong interpersonal skills and a collaborative style.
• High integrity, tact, a positive attitude, and an ability to maintain absolute confidentiality.
• Comfortable in resolving conflict and addressing all people related issues.
• Proven analytical capabilities; a quick study; a bright with a with a can-do attitude, a creative solution seeker and a readiness to try new approaches; decisive, pragmatic, and reason-minded.
• An active team player with strong organizational, analytical and project management skills.
• Comfortable in both working in detail and understanding the big picture; able to consider the ramifications of decisions on various constituencies.
• Excellent interpersonal skills, able to communicate with all organizational levels inside and outside BCG through establishing positive and productive working relationships; able to generate trust of local/regional leadership.
• Autonomous, able to tolerate ambiguity, self-motivated.
• Able to proactively plan ahead and manage activities to ensure steady office support and engagement on a variety of topics.
• Capacity to prioritize across multiple issues and to respond quickly with an appropriate sense of urgency.

• Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
• Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
• Dental coverage, including up to $5,000 in orthodontia benefits
• Vision insurance with coverage for both glasses and contact lenses annually
• Reimbursement for gym memberships and other fitness activities
• Fully vested retirement contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
• Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
• Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
• Paid sick time on an as needed basis