Job Overview:
The HR Generalist supports daily HR operations, administers core processes, policies, procedures, and programs, and serves as a trusted resource for employees and management. Key responsibilities include departmental development, Human Resource Information Systems (HRIS), employee relations, staffing, and general employment inquiries.
Essential Duties:
- Coordinates core HR activities throughout the employee lifecycle, from recruiting, hiring, and onboarding through separation.
- Support benefits, leave and accommodations, payroll, compliance, and employment-related administrative processes as needed.
- Investigates and addresses employee concerns thoroughly and objectively, within the scope of employee relations, asking appropriate questions while evaluating responses; recommends solutions and follows up as needed. Partners with Sr. HRBP on suggested resolutions as needed.
- Assist new employees with onboarding, registering in ADP and timeclocks.
- Ensures adherence to Pet Supermarket Opportunity for improvement (OFI) standards and tracks opportunities for employee performance, behavior and/or attendance, as needed
- Provides management and employees with information and interpretation of federal, state and company human resource policies, rules and procedures
- Assists in the development and implementation of policies and procedures including updating the Employee Handbook.
- Manage HR related projects and initiatives as required
- Guide and coach leaders and employees on performance management, employee relations, conflict resolution, policy interpretation, talent development, and succession planning.
- Coordinate or facilitate training on HR policies, processes, and tools.
- Maintains strict confidentiality of client, company, and employee information.
Experience & Education:
- Bachelor's degree in Human Resource administration or related field preferred
- A minimum of 2 years of HR Generalist experience or progressive core HR experience
- Strong understanding of all HR functions: specifically, regulations and legal requirements applying to employment
- Must be knowledgeable in employment law, ADA and EEO regulations, workers' compensation, and OSHA law.
Knowledge and Skills:
- Demonstrated ability to establish and maintain positive relationships with management, associates, peers, the public and clients.
- Ability to communicate unpleasant news and difficult information in a productive, prompt, and appropriate manner.
- Ability to address personnel issues in a confidential, professional manner.
- Strong interpersonal, collaborative, and influencing skills, including presentation, facilitation, and negotiation.
- Ability to ensure legal and policy compliance.
- Ability to serve as a change agent.
- Excellent judgment and customer service skills.
- Strong time management skills.
- Adapts to changing work demands/priorities/environments.