Human Resources Generalist

POSITION SUMMARY

The Human Resources Generalist supports the day-to-day operations of the HR functions at Neighborhood House. This role assists with recruitment, onboarding, employee engagement, benefits administration, recordkeeping, and HR compliance. The HR Generalist serves as a resource for employees and helps foster a positive, inclusive workplace culture that supports the organization's mission and values.

JOB DUTIES & RESPONSIBILITIES

Recruitment and Onboarding

• Assist with posting job openings and coordinating recruitment activities.
• Support hiring managers using HRIS and applicant tracking systems.
• Support new employee onboarding and orientation.
• Maintain recruitment records.

• Respond to employee questions regarding HR policies, procedures, and benefits.
• Support employee engagement and recognition initiatives.
• Assist with maintaining a positive and inclusive workplace environment.
• Escalate employee concerns to HR leadership as appropriate.

• Assist employees with benefits enrollment and related inquiries.
• Maintain employee records and ensure documentation is accurate and up to date.
• Support leave administration and employee status changes.
• Help prepare HR communications and informational materials.

• Coordinate employee training sessions and professional development opportunities.
• Track training participation and maintain training records.
• Support performance review processes and employee development initiatives.

• Maintain confidential employee files and HR records.
• Assist with ensuring compliance with federal, state, and local employment laws
• Support policy updates and distribution of HR-related communications.
• Prepare basic HR reports and assist with data entry and recordkeeping
• Support with drafting forms, documents, policies and procedures

• Strong communication and interpersonal skills.
• Commitment to the mission and values of a nonprofit organization.
• Ability to maintain confidentiality and handle sensitive information.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office365 and willingness to learn HR systems.
• Ability to manage multiple tasks and work collaboratively in a team environment.

• Experience working or volunteering in a nonprofit organization.
• Proficiency in HRIS (ADP preferred). Familiarity with applicant tracking systems (ATS).
• Experience supporting diversity, equity, inclusion, and belonging initiatives.

• Bachelor's degree in Human Resources, Business Administration, Nonprofit Management, or a related field preferred.
• A minimum of three years of experience in Human Resources, administrative support, customer service, ora related field.
• Internship, volunteer, or nonprofit experience is a plus.

• SHRM-CP or PHR certification