Overview:The HR Generalist is a trusted partner to employees and managers at a multi-company organization supporting a workforce of 400+ people. This role carries out day-to-day HR and workplace safety activities across the full employee lifecycle, including recruiting and onboarding, employee relations, benefits and leave administration, compliance, and safety. The HR Generalist works independently within defined limits, takes ownership of results, and escalates matters that require HR Manager or management decision, as outlined in the Decision-Making Authority and Escalation section.Tasks/Responsibilities:Planning:Partner with hiring managers to plan staffing needs, write job postings, and define candidate profilesSchedule and coordinate the annual open enrollment, performance review, and compensation review cyclesMaintain the annual compliance and safety training calendar and the workplace inspection scheduleDraft recommended updates to the employee handbook, HR policies, and written safety program for HR Manager review and approvalIdentify opportunities to streamline and improve HR processes and recommend them to the HR ManagerCoordination:Coordinate candidate screening, interviews, offer letters, and background checks with hiring managersCoordinate new hire orientation, onboarding, and offboarding, including exit interviews and final payWork with payroll to process new hires, changes, and terminations accurately and on timeWork with brokers and carriers to resolve benefits and workers' compensation issuesCoordinate training programs, including compliance, safety, and leadership development, track completion, and gather feedbackCoordinate safety committee meetings and safety training sessionsExecution and Assurance:Serve as the first point of contact for employee and manager questions on policies, performance, and workplace concerns, and resolve them in a timely mannerInvestigate employee concerns and complaints, document findings, and recommend resolutions; escalate complex or high-risk matters to the HR ManagerAdvise managers on performance management, corrective action, and difficult conversationsSupport employee engagement initiatives, surveys, and recognition programsAdminister health, dental, vision, retirement, and other benefit programs, and answer employee benefits questionsManage leaves of absence (FMLA, parental, medical, and state-specific leave) and accommodation requests in line with company policy and the law, escalating denials and complex casesCarry out the company safety program, including safety committee support, employee safety communications, and follow-through on corrective actionsMaintain OSHA compliance records, including injury and illness logs (OSHA 300, 300A, and 301) and required postingsConduct workplace inspections and hazard assessments and follow up on corrective actionsInvestigate incidents, injuries, and near-misses, identify root causes, and recommend preventive measuresAdminister workers' compensation claims and coordinate return-to-work and modified duty programsTrack safety metrics, such as incident rates and claims, and report trends to the HR ManagerApply and monitor compliance with federal, state, and local employment laws (FLSA, ADA, FMLA, EEO, and others), escalate risks to the HR Manager, and support EEO-1 and ACA reportingMaintain accurate employee records and HRIS data, prepare for audits, and report on headcount, turnover, and other metricsAdherence and Control:Participate in and support continual improvement of processes under the company's Lean 5S and industrial security programsReport to supervisor any corrective actions that need to be takenMust maintain an excellent working relationship with co-workers, management team and staff members of other departmentsAny other task not included in this list and that is assigned by HR ManagerExpected Results and Accountability:Take ownership of assigned work and follow it through to completion, resolving employee and manager inquiries in a timely mannerKeep OSHA logs, workers' compensation reports, leave records, and HRIS data accurate, complete, and filed by required deadlinesComplete onboarding documentation, including I-9 verification, accurately and within legal deadlinesDeliver HR-related payroll changes accurately and on time so that employees are paid correctlyBegin incident investigations promptly and document findings and corrective actions in fullKeep the HR Manager informed of open issues, risks, and trends, and escalate earlyBe accountable for the quality and timeliness of own work, while the HR Manager remains accountable for overall HR and compliance resultsDecision-Making Authority and Escalation:May decide and act independently:Answer employee and manager questions by applying established policies and proceduresProcess onboarding, offboarding, status changes, and routine HRIS and payroll updatesAdminister benefit enrollments and leave requests that meet policy and legal requirementsScreen candidates, schedule interviews, and extend offers within approval from HR ManagerProvide managers with guidance on routine performance and corrective action within policyOpen and document incident investigations, workplace inspections, and workers' compensation claims, and maintain OSHA recordsConduct and document initial fact-finding on employee concernsRequires HR Manager or management approval, or must be escalated:Terminations, suspensions, and final written warningsComplex or high-risk investigations, such as harassment, discrimination, retaliation, or threats of legal actionExceptions to policy and offers or pay adjustmentsDenials of leave or accommodation requests, and any decision involving legal riskContact from government agencies or attorneys (OSHA, EEOC, DOL, or others), OSHA citations, and serious or fatal injuriesApproval of new or revised handbooks, HR policies, and the written safety programSeverance, settlements, and changes to benefit plans or vendorsQualifications/Skills and Competencies:Bachelor's degree in Human Resources Management, Business Administration, or a related field, or equivalent experienceMaster's degree in Human Resources Management preferred3–5 years of HR generalist experience, ideally in a company of 400–600 employeesWorking knowledge of employment law and HR best practicesWorking knowledge of OSHA regulations and experience administering a workplace safety program and workers' compensation claimsExperience with HRIS (e.g., BambooHR, ADP, Paylocity, or similar)Fluent in English and Spanish (spoken and written)Strong written and verbal communication skillsMinimum 1 year of experience using AI toolsSound judgment and the ability to work independently within defined authority, recognize when to escalate, manage multiple priorities, and handle confidential information with discretionStrong service orientation, with ownership, follow-through, and accountability for resultsApproachable and trustworthy with employees at all levels, balancing the needs of employees with the needs of the businessDetail-oriented, organized, and dependable, and comfortable with data and basic reporting in Excel or similar toolsProactive, with a mindset of continuous improvementPreferred: PHR, SPHR, SHRM-CP, or SHRM-SCP certificationPreferred: OSHA 10/30-hour certification or a safety credential (e.g., CSP, ASP, or similar)Preferred: multi-state compliance and workplace investigation experiencePhysical Requirements:The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.Ability to work safely by following all of the safety standardsPrimarily office-based; ability to sit and work at a computer for extended periodsAbility to communicate (hear and speak) effectively in person, by phone, and by videoAbility to walk, stand, and climb stairs as needed to conduct workplace safety inspections of work areas, which may include warehouse, temperature-controlled, or outdoor areasAbility to work in different environmental conditions (e.g., heat, cold, noise, and dust) when inspecting work areasAbility to wear personal protective equipment (PPE), such as safety glasses, hard hat, ear protection, or a high-visibility vest, during inspectionsMust be able to lift and carry up to 25 pounds following appropriate safety proceduresSpecific vision abilities required by this job include close vision, distance vision, and ability to adjust focusOccasional travel between company locations and flexibility with hours for events, investigations, or emergenciesBenefits: 401(k)401(k) matchingDental insuranceHealth insuranceLife insurancePaid time offVision insurance Education: Bachelor's (Preferred) Experience: Human resources: 2 years (Required) Language: English (Required)Spanish (Required) Ability to Commute: Miami, FL 33122 (Required) Work Location: In person