Our client in Miami Florida is looking for an HR Director . Must have experience working within a creative agency.
HR, Benefits & Compensation
- Own day-to-day HR administration, including employee records, onboarding/offboarding, and policy management.
- Manage benefits programs including health, dental, vision, and any supplemental offerings ensuring employees understand and can access their benefits.
- Lead annual open enrollment, vendor relationships, and benefits renewals.
- Oversee compensation benchmarking and support leadership in maintaining competitive pay structures.
- Ensure compliance with employment law and keep company policies current and well-communicated.
- Serve as the first point of contact for employee HR questions and concerns.
Attract, Develop, and Retain Exceptional Talent
- Lead recruiting efforts across the agency, from workforce planning through hiring and onboarding.
- Partner with leadership to identify talent needs and build strong candidate pipelines.
- Create a consistent and thoughtful candidate experience.
- Strengthen the employer brand within the communications, marketing, and creator industries.
- Track recruiting metrics and identify opportunities to improve hiring effectiveness and speed.Lead initiatives that strengthen employee engagement, retention, and overall team experience.
- Partner with agency leadership to reinforce company values and expectations.
- Develop programs that support employee growth, recognition, and career development.
- Help the agency understand and adapt to the needs and expectations of emerging generations in the workforce.
- Use employee feedback and insights to identify opportunities for improvement.
Build Scalable Talent Programs
- Own and continuously improve onboarding, manager training, professional development, and leadership development programs.
- Create clear career paths and development frameworks across the agency.
- Build practical tools, resources, and processes that help managers lead effectively.
- Ensure talent programs can scale as the agency grows.
Drive Performance and Accountability
- Own the agency's performance review process and annual talent calendar.
- Ensure reviews, goal-setting conversations, and development plans are completed on time.
- Partner with department leaders to improve the quality and consistency of feedback.
- Track participation, identify gaps, and follow up to ensure accountability.
- Support leadership with talent planning and employee development discussions.
Culture & In-Office Presence
- Serve as a visible and positive presence in the office.
- Build strong relationships across all levels of the agency.
- Help create experiences and traditions that strengthen connection and community in office.
Qualifications
- 10+ years of experience in Talent, Human Resources, People Operations, Organizational Development, Recruiting, or a related field.
- Experience leading recruiting, benefits administration, talent development, and performance management programs.
- Hands-on experience managing office operations or executive support functions.
- Strong project management, communication, and relationship-building skills.
- Demonstrated ability to build people programs for a small or mid-sized organization.
- Brings a builder's mindset, prioritizing initiatives that drive performance, retention, and growth rather than introducing unnecessary layers of process or bureaucracy.
- Comfortable working in a fast-paced, entrepreneurial environment and balancing strategic thinking with hands-on execution.
- A genuine passion for developing people, strengthening culture, and helping teams succeed.