Human Resources Coordinator, Employee Relations and Compliance

Human Resources Coordinator, Employee Relations and Compliance

Salary

$40,535.07 - $50,085.71 Annually

Location

Winter Haven

Job Type

Full-Time

Job Number

202600218

Org

Human Resources

Opening Date

09/16/2026

Closing Date

9/29/2026 8:00 AM Eastern

• Description
• Benefits
• Questions

Please label all uploaded documents with your full name (for example: Jane_Doe_Resume). This helps ensure your materials are properly matched to your application.

If you are a currently active Polk State College employee, please create an account using your polk.edu staff email address. Our HR system will not recognize you as an active employee.

Description

The HR Coordinator, Employee Relations and Compliance position will support HR management team with coordination and case management responsibilities for Employee Relations cases, Title IX/Civil Rights cases, grievances, and investigations. This HR team member will provide support and coordination in the effective and consistent application of Human Resources policies, practices, and procedures.

Essential Functions/Duties

• Responsible for maintenance and integrity of highly confidential information.
• Maintain complete and accurate document files.
• Track employee relations cases proactively ensuring that deadlines are met for follow-up meetings, legal correspondence, and receiving/filing acknowledgements of documents.
• Serve as an initial point of contact for employee relations and compliance through administration of Compliance email and Maxient case management software.
• Provide guidance to supervisors and employees on Polk State College Procedures and policies advising proper protocol for addressing employee issues and complaints.
• Develop written documentation and facilitate employee relations/performance coaching discussions to resolve concerns in a successful manner in compliance with federal, state, and local laws and College regulations.
• Assist with inquiries and investigations into complaints, alleged policy/regulation violations, and grievances as needed.
• Assist the Title IX Coordinators in communications and case management of Title IX and Civil Rights cases.
• Assist the College Designee for Grievances filed under Procedure 6013: The Employee Grievance Procedure by coordinating logistics and correspondence of Grievance processes including but not limited to scheduling rooms/attendees, sending notices, organizing documents, and updating case files.
• Consult with HR management on compliance and legal concerns.
• Provide support with Public Records requests as needed.
• Assist with reviews of Polk State College HR-related Rules, Procedures, handbooks and policies to remain in compliance with federal, state and local laws. Ensures approved changes are documented and housed in proper areas.
• Work with the HR Coordinator and HR Specialists, as needed, to ensure appropriate training for compliance and employee relations is delivered via the learning management system.
• Provides professional support in other functional areas as needed as part of HR service delivery.

Consulting Tasks:

• Work with faculty and staff in handling employee relations personnel issues.
• Work with HR team, the business office, and all college departments in providing HR service.

Typical Qualifications

Required Knowledge, Skills and Personal Qualifications

• Excellent organizational, scheduling, follow-though, and decision-making skills.
• Knowledge and understanding of College organization, goals and objectives, Rules, Procedures, and policies.
• Ability to manage conflict and handle delicate situations with tact and care.
• Knowledge and skills in software management including Microsoft Office 365, Teams, SharePoint, Zoom, HRIS, and case management programs. Knowledge of NEOED, Ellucian Banner, and/or Maxient a plus.
• Working knowledge of federal, state, and local employment laws, regulations, and areas of compliance including FLSA, Title IX, Civil Rights, Title VII, US work authorizations, FMLA, and ADA.
• Ability to exercise discretion and independent judgment in daily assignments, to operate at a high level of confidentiality, and to act with a strong dedication to ethical decision-making.
• Strong interpersonal communication skills and the ability to effectively communicate orally and in writing with a wide range of individuals including large groups.
• Ability to work in fast paced environment with tight deadlines while managing multiple priorities.
• High level of ability to think and operate strategically and creatively while adhering to compliance.

Working Conditions/Additional Information

• This position is a full-time on-campus position located on our Winter Haven or Lakeland campus. (Remote/hybrid options are not available.)?
• This position may frequently travel in-county as necessary. Reliable transportation is required for travel to campuses, centers, and community locations.?Possession of a valid Florida's Driver's License is required (or must be eligible to obtain a Florida's license within 30 days).
• Weekend and evening work may be required.
• Position may be required to work during College closures (such as winter/spring break and inclement weather closures).?

Salary and Benefits Information

• This position is level P12.

We offer a comprehensive benefits package that includes medical, dental, and vision coverage; short-term disability; paid holidays and sick leave; vacation (excluding faculty positions); retirement benefits for eligible employees; and college fee waivers among other perks.

Required Education

Bachelor's degree from a regionally accredited college or university is required.

Required Experience

A minimum of 2 years of Human Resources experience such as:

• Experience with independently handling employee relations and performance issues, administering training and compliance programs, and ensuring adherence to workplace policies.
• Experience serving as a primary point of contact for employees in an HR role with the ability to effectively communicate and explain complex concepts to employees and stakeholders at all levels of the organization.

Alternate Credential

• Associate's degree from a regionally accredited college or university with 4 years of HR experience (as outlined).

OR

• High School diploma (or equivalent) with 6 years of HR experience (as outlined).

Preferred Education

• Bachelor's degree in Human Resources, Employment Law, Organizational Development, Psychology/Interpersonal Communications, or a related area from a regionally accredited college or university is preferred.
• HR Certification from SHRM or HRCI preferred.
• Certification in Title IX and Civil Rights preferred.

Preferred Experience

• Experience in employee relations, compliance, and/or Title IX and Civil Rights preferred.
• Experience in higher education is preferred.

Supplemental Information

Submissions that do not include all parts of the following required information will not be considered:

• a resume
• an electronic job application (all sections MUST be completed)

Important Information

• If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.
• Polk State College participates in E-Verify. Candidates must provide documentation of eligibility to work in the United States. Polk State College does not provide visa sponsorship.
• To request Veteran's Preference, please be sure to upload all necessary documents (DD-214, etc.) to your application.
• Polk State College is a drug-free workplace.
• Polk State College is committed to working with and providing reasonable accommodation to applicants and employees with disabilities. Reasonable accommodation is considered on a case-by-case basis.
• Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1, etc.) will not be considered.
• Reference checks, successful completion of a background check, and third-party Education Verification for all stated degrees will be required prior to employment.
• Polk State College does NOT provide relocation assistance for this position.

Equal Opportunity Statement

Polk State College does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs, activities, or employment. For information about the College's equal access and equal opportunity policies and procedures, or to file a complaint, please contact:

Title IX Coordinator

3425 Winter Lake Road

Lakeland, FL 33803

863.669.2903

compliance@polk.edu

For additional information, visit polk.edu/compliance

We offer a comprehensive benefits package that includes medical, dental, and vision coverage; short-term disability; paid holidays and sick leave; vacation (excluding faculty positions); retirement benefits for eligible employees; and college fee waivers.

To learn more details, visit our benefits page.

01

Are you over the age of 18?

• Yes
• No

02

Are you currently authorized to work in the United States for any U.S. employer?

• Yes
• No

03

Will you now or in the future require any type of employer sponsorship or immigration-related support to legally work for Polk State College? (This includes but is not limited to the following: H-1B, H-1B1, J-1, TN, E-3, O-1, F-1 CPT, F-1 OPT, F-1 STEM OPT.)

• Yes
• No

04

Are you currently in a period of F-1 CPT or OPT or seeking employment under one of these programs?

• Yes
• No

05

Are you a United States Veteran or a qualifying family member seeking to use Veterans Preference? (Please upload your DD-214 documents to your profile/application.)

• Yes
• No

06

Are you a current employee at Polk State College?

• Yes
• No

07

Are you bilingual?

• Yes
• No

08

I am able to work 100% on campus and I do not require a remote or hybrid schedule.

• Yes
• No

09

Which statement below best describes the highest level of education you have completed?

• High School Diploma/GED
• Associates Degree
• Bachelors Degree
• Masters Degree
• Masters Degree + 18 graduate hours
• Doctorate Degree

10

How many years of professional experience in HR do you have?

• No experience
• Less than 1 year of experience
• 1 year but less than 2 years of experience
• 2 years but less than 3 years of experience
• 3 years but less than 4 years of experience
• 4 years but less than 5 years of experience
• 5 years but less than 6 years of experience
• More than 6 years of experience

11

Do you have experience with independently handling employee relations and performance issues, administering training and compliance programs, and ensuring adherence to workplace policies?

• Yes
• No

12

Do you have experience serving as a primary point of contact for employees in an HR role with the ability to effectively communicate and explain complex concepts to employees and stakeholders at all levels of the organization?

• Yes
• No

13

Do you have experience in employee relations, compliance, and/or Title IX and Civil Rights?

• Yes
• No

14

Do you have experience in higher education?

• Yes
• No

15

Do you have a SHRM or HRCI license/certification?

• Yes
• No

16

Do you have a Title IX and Civil Rights license/certification?

• Yes
• No

17

The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during the interview. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.

• Yes, I understand and agree
• No, I do not agree

Required Question

Employer Polk State College

Address 999 Avenue H NE

Winter Haven, Florida, 33881

Phone 863.298.6841

Website www.polk.edu