Human Resources Business Partner

Job Summary

The Human Resources Business Partner (HRBP) for The Hillman Group's Tempe manufacturing and distribution center serves as an operational, tactical and strategic partner to leaders, supporting organizational goals through effective HR guidance, employee advocacy, and workforce solutions. This role provides entry to senior level HR consultation including but not limited to employee relations, performance management, talent development, change management, and HR policy.

The HRBP operates with a high level of autonomy, builds strong partnerships across the business, and contributes to a positive, productive, and inclusive workplace culture.

Essential Job Functions*

• Employee Support & HR Service Delivery

• Serve as the primary HR contact for employee questions related to HR policies, pay, benefits, timekeeping, and general inquiries.

• Provide accurate and timely guidance; escalate complex matters when appropriate.

• HR Operations & Data Integrity

• Maintain accurate employee files, I‑9 documentation, and records in compliance with legal and company standards.

• Manage HRIS updates, job changes, onboarding tasks, and other employee lifecycle transactions.

• Partner with hiring managers on entry‑level and hourly staffing needs.

• Partner with Payroll and HRIS teams to resolve routine pay and timekeeping issues.

• Support the leave‑of‑absence process in partnership with the LOA team.

• Onboarding & Employee Experience

• Lead new‑hire onboarding, including orientation, document collection, system activation coordination, and Day‑1 support.

• Maintain onboarding materials and recommend improvements to enhance employee experience.

• Employee Relations & Compliance

• Conduct initial fact‑finding for employee relations concerns and escalate issues when appropriate.

• Maintain accurate documentation of employee issues, corrective actions, and follow‑up activities.

• Stay current on company policies and employment law requirements.

• Provide guidance to an HR Specialist on proper documentation practices and compliance processes.

• Engagement, Culture & Safety

• Assist with employee engagement initiatives, surveys, events, and recognition programs.

• Support site safety processes and partner with safety contacts on incident reporting.

• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities.

Education & Experience

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 3-5 years of progressive HR experience, preferably in an HRBP or generalist role.
• Experience managing employee relations matters and coaching leaders at multiple levels.
• HR certification (PHR, SPHR, SHRM‑CP, SHRM‑SCP) is a plus
• Experience supporting multi‑site or matrixed environments.
• Familiarity with HR systems, analytics, and reporting tools.

Competencies - Knowledge, Skills & Abilities

• Strong understanding of employment laws and HR best practices.
• Knowledge of performance management frameworks and organizational development principles.
• Familiarity with compensation, benefits, recruiting, and workforce planning.
• Strong employee relations and investigation skills.
• Excellent communication, facilitation, and interpersonal skills.
• Analytical mindset with the ability to interpret data and identify trends.
• Skilled in influencing leaders and driving accountability.
• Build trusted, collaborative relationships with leaders and employees.
• Manage multiple priorities with strong attention to detail.
• Navigate ambiguity and lead through change with a solutions‑oriented approach.
• Maintain confidentiality and exercise sound judgment in sensitive situations.

Operational Equipment

• N/A

Work Environment and Physical Demands

Work Environment

Office: Office setting. Seldom exposed to fumes or airborne particles. Loud working environment of the shop area. Functional vision and hearing required.

Physical Demands

Office: Sedentary.

The Hillman Group is an Equal Employment Opportunity and Affirmative Action Employer and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, protected veteran or military status, genetic information, citizenship status, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.