Human Resources Business Partner

PRIMARY FUNCTIONS: The Human Resources Business Partner will directly support the Human Resources Director in driving operational growth, transformation, and Human Resources employee development through day-to-day support including organizational recruitment, retention, onboarding, benefits, payroll, employee relations, training, performance management, policy implementation, employment law compliance and special projects. This is an onsite position.

The Human Resources Business Partner plays an integral role in support of Neighborhood Health's philosophy and mission.

DUTIES/ RESPONSIBILITIES:

Recruitment, Hiring and Separation

• Oversight and coordination of recruitment and selection processes, background screening, onboarding and termination processes including conducting new hire orientations, exit interviews, etc.
• Collaborate with department managers to understand the skills and competencies required for job openings. Assists in updating job requirements when needed
• Oversight and coordination of residents, intern and/or volunteer support across the organization to maximize quality of the experience for participants and 'host' teams while ensuring compliance with labor requirements
• Represent Neighborhood Health in community recruiting events

Benefits Administration

• Responsible for open-enrollment process, electronic configuration, employee communication and website, coordination of enrollment services in partnership with benefits broker, processing and auditing of invoices, etc.
• Deliver employee customer service in navigating, troubleshooting and providing support in the administration of benefits offered to employees
• Review and offer input on benefit programs, as needed, including benchmarking using appropriate data sources and identification of best practices
• Oversight and audit coordination of retirement plan
• Oversight of ERISA compliance and reporting

Payroll Administration

• Provide compensation related data to support preparation and processing of payroll as required. Ensure timely resolution of compensation - related queries
• Oversight and audit of the bi-weekly payroll process
• Oversight of the W2 preparation in partnership with payroll vendor
• Partner with the Finance Department on federal and state tax reporting
• Oversight of yearend payroll activities
• Oversight of payroll audit process and reporting

Human Resources Administration

• Oversight and management of a performance appraisal system that drives high performance and organizational collaboration
• Management of all employee data, records and files in accordance with statutory and organizational requirements. Ensuring that files and systems are up to date and accurate at all times
• Management of timely distribution of statutory employee notices
• Management of appropriate absence monitoring including use of electronic time-keeping systems liaising with managers as required
• Works in partnership with Employee Health and Infection Control Nurse to ensure OSHA compliance and employee health requirements
• Oversight and working in partnership with the IT systems department in all onboarding, termination and active employee system access and equipment distribution
• Coordinate and offer input, as needed in operations /human resource policies and procedures
• Identify opportunities, activities and actions to improve employee engagement
• Contribute ideas for employee recognition activities
• Oversight and coordination of employee recognition activities
• In liaison with key managers, work collaboratively in the provision and coordination of professional development, training, and other learning opportunities across the organization

Employee Relations

• Serve as communicator and coach on Human Resources policies and procedures
• Interact with employees and coach managers in conflict resolution
• Assist in conducting Human Resources investigations into employee grievances and recommend disciplinary action, if needed

OTHER DUTIES:

• Assist with developing, coordinating and recommending changes for the improvement of Human Resources workflows
• May be assigned to various project lead roles to advance the development of the department and support ad hoc needs
• May be asked to perform additional duties and take on other responsibilities

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QUALIFICATION/EDUCATION and/or EXPERIENCE REQUIREMENTS:

• A minimum of 5 years of progressive Human Resources experience, at least 2 of the 5 years in a Human Resources Generalist role, with a proven track record of successfully working within a team and in support of a mid-size organization required
• Experience in mid-sized non-profit organization delivering high-value Human Resources services preferred
• Experience in Payroll processing preferred

EDUCATION

• Bachelor's degree preferably in Human Resources, Business or other similar areas of study, required
• Master's degree, preferred

SPECIALIZED KNOWLEDGE AND SKILLS

• Must have organizational acumen and sound Human Resources knowledge
• Ability to assess situations and analyze data for informed decision-making
• In-depth knowledge of US employment laws and Human Resources best practices
• Must have high level of competence and confidence in dealing with employee relations matters
• Must have experience in developing and conducting training
• Must be confident and have the ability to coach others and share knowledge
• High level of computer competency and proficiency in MS Office suite, HRIS and payrolls systems

PERSONAL ATTRIBUTES

• High level of personal and professional integrity, ethics, strong business orientation and drive for results
• Must be willing to accept responsibility and make decisions based on facts, education and understanding of organizational needs, culture and mission
• Empathy and compassion to deal with unique staff situations
• Must exercise a high degree of confidentiality
• Ability to prioritize and take immediate actions in a busy work environment
• Must be well organized and able to juggle multiple tasks - dynamic, and action-orientated, who can meet deadlines
• Must have ability to influence, network, negotiate, counsel and mediate
• Must have the ability to build and maintain relationships and work confidently with staff at all levels
• Must possess an enthusiastic and approachable personality
• Must be an excellent communicator (written and verbal) with the ability to earn trust and credibility
• Able to work under minimal supervision and exercise independent judgement, take initiative, and also must be an enthusiastic team player