A services organization in the Charlotte, NC area is seeking a Human Resources Assistant I to provide administrative and employee support across a range of HR functions. This hybrid role focuses on handling HR inquiries, processing employee lifecycle transactions, and maintaining accurate records in a customer-focused environment.
About the Opportunity:
- Schedule: Monday to Friday
- Hours: Standard business
- Setting: Hybrid (4 days onsite, 1 day remote)
Responsibilities:
- Respond to employee, manager, and HR team inquiries with professionalism and timely service
- Process employee lifecycle transactions and ensure required paperwork is completed accurately
- Maintain HR records and update information in HR systems and case management tools
- Support benefits, payroll, onboarding, offboarding, employment verification, and unemployment-related activities
- Provide administrative support for HR programs, reports, correspondence, and document control tasks
Qualifications:
- 0-4 years of relevant experience
- Knowledge of HR programs, policies, and benefit plans
- Ability to navigate multiple business systems and applications, including HR data systems, case management systems, and vendor websites
- Strong customer service skills with a focus on accuracy, courtesy, professionalism, and issue resolution
- Strong administrative, organizational, and communication skills
- Ability to handle HR documentation and employee information with accuracy and attention to detail
Desired Skills:
- Experience with HR helpdesk or case tracking systems
- Familiarity with payroll reporting and legal request support
- Experience supporting intranet-maintained HR resources or employee service documentation